Customer experience manager Work, Jobs in Earl Shilton, Lec (with Salaries)

Operations Manager – Technical / Repair
The Peninsular and Oriental Steam Navigation Company —Coventry
- Management
- Microsoft Office
- Continuous improvement
Quick apply
International Trade Manager / Export Lead
True Lens Services —Leicester
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
Customer Care and Planning Manager
Max Energy Ltd —Belgrave
- £45,000 - £55,000 a year
- Full-time
- Spanish
- Management
- Customer service
- Free parking
- Sick pay
Quick apply
9d
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
Customer Experience Manager
Allgrounder Outdoor and Mobility Services —Coventry
- £36,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Life insurance
- Sick pay
Quick apply
6d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Business Development Manager - Total Waste Management / Recycling Sales
Total Waste Recruitment —Hinckley
- £42,000 - £48,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
14d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
5d
Business Unit Manager
Pyramid International —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
12d
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction experience
Quick apply
Customer Operations Area Manager
Cadent Gas —Leicester
- From £72,000 a year
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
7d
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
5d
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Customer Experience Manager
Sainsbury's —Coventry
- £32,700 a year
- Management
- Leadership
- Employee discount
8d
Transport Coordinator
Golden Site Solutions (Plant Hire) LTD —Hinckley
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Assistant Manager - Hinckley
Hays Travel —Hinckley
- Full-time
- Sales
- Time management
- Annual leave
- Employee discount
14d
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Contracts and Relationships Manager
National Gas —Warwick
- £53,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
12d

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customer experience manager jobs near earl shilton, lec

Operations Manager – Technical / Repair

The Peninsular and Oriental Steam Navigation Company -
Coventry

Quick apply

Job details

Qualifications

Management
Supply chain
Logistics
Warehouse management system
Microsoft Office
Continuous improvement
Organisational skills
Communication skills

Full job description

DP World are currently recruiting for an Operations Manager – Technical / Repair to join our site in Coventry. Reporting to the Site Manager, you will be responsible for leading the technical and repair operational area, driving performance against key quality, productivity and customer service metrics. This is a critical leadership role focused on delivering time-sensitive repair solutions, operational excellence, continuous improvement and ensuring customer requirements are achieved within a 24-hour SLA.

Working closely with internal teams, customers and site leadership, you will play a key role in driving process improvements, managing change initiatives and ensuring the highest standards of safety, quality, delivery and operational performance.

How you will contribute

Lead the Technical / Repair operational area in collaboration with Supervisors and Team Leaders
Drive quality improvements whilst ensuring operational costs, productivity targets and customer KPIs are achieved
Manage customer repair requirements within agreed SLAs, ensuring effective delivery in a time-critical environment
Implement, monitor and improve operational processes, ensuring compliance and continuous optimisation
Monitor performance against key metrics, identifying improvement opportunities and implementing corrective actions where required
Work closely with the QEHS Manager, Business Controller and wider site teams to deliver quality, productivity and cost improvements
Act as the key contact for customer-related operational issues and support customer-driven changes and improvement initiatives
Lead continuous improvement activities using Lean methodologies and structured problem-solving techniques
Manage and develop a team of direct and indirect reports, promoting engagement, accountability and high performance
Ensure all activities are completed in line with Health & Safety requirements, company values and the DP World Code of Conduct

What you will bring

Previous management experience within a technical, engineering, manufacturing, logistics or supply chain environment
Strong understanding of repair operations, quality systems and operational improvement practices
Experience leading teams and delivering performance against challenging targets and KPIs
Knowledge of Lean methodologies, problem solving and continuous improvement techniques
Experience working within automotive, manufacturing, technical or logistics environments is desirable
Competent user of Warehouse Management Systems (WMS), SAP and Microsoft Office applications
Excellent communication skills with the ability to engage effectively with customers and stakeholders at all levels
Strong organisational skills with the ability to manage competing priorities in a fast-paced environment
Results-driven with a proactive approach to problem solving and delivering improvements
Committed to maintaining confidentiality and protecting company information

Compensation

DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
To Change What’s Possible for Everyone

#LI-JH1

Quick apply

Refine Your Search

customer experience manager jobs in earl shilton, lec

Operations Manager – Technical / Repair

International Trade Manager / Export Lead

Label Operations Manager

Customer Care and Planning Manager

Ownership Experience Manager – Customer Community & Loyalty

Customer Experience Manager

Customer Care Co-ordinator

Business Development Manager - Total Waste Management / Recycling Sales

Customer Enquiry (TEAM LEADER)

Business Unit Manager

Assistant Operations Manager

Customer Operations Area Manager

Head of Projects & Production

Client Success and Bookings Manager

Customer Experience Manager

Transport Coordinator

Assistant Manager - Hinckley

Customer Service & Operations Manager

Customer Care Manager

Contracts and Relationships Manager

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