Managing partner Work, Jobs in East Tilbury, Ess (with Salaries)

Contact Centre Officer (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- £27,204 - £29,859 a year
- Full-time
- Customer service
Business Support Officer
Damen Arena Ltd —singlewell
- £33,400 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Markets & Securities Services - Trade Support Assistant Vice President
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
13d
Multi-site General Manager - Kent
Junior Adventures Group UK —Maidstone
- Full-time
- Travel
- School
- Paid training
Quick apply
Sr. HR Business Partner
Amazon UK Services Ltd. —Tilbury
- Full-time
- Management
- English
- Master's degree
Import & Export Logistics Coordinator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise
Pass the Keys —London
- £120,000 - £140,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Leadership
Quick apply
12d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Basildon
- Weekend availability
- Oracle
- Salesforce
- English
HR Business Partner
Athena Care Homes —Laindon
- £55,000 a year
- Full-time
- Nursing home
- Travel
- Human resources
- Annual leave
- Employee discount
Project Co-ordinator
SG Padel —Basildon
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Project management
- Quality control
- Travel
- Annual leave
- Work from home
Quick apply
13d
People Solutions Specialist - Europe/IMEA
Brown-Forman —London
- Customer service
- English
- Human resources
Senior Client Onboarding Executive (6 months FTC)
LMAX Group —London
- Analysis skills
- Bachelor's degree
- Financial services
Water Recycling Operations Support Manager
Anglian Water Services Ltd —Basildon
- £50,000 a year
- Full-time
- Management
- Communication skills
11d
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Portfolio Development Intern
CHX Asset Management —London
- £100 - £500 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
Senior People Business Partner (France & UK)
Crunchyroll, LLC —London
- £75,200 - £94,000 a year
- English
- Bachelor's degree
- Human resources
- Life insurance
Head of Events Operations (12 Months FTC)
Product Marketing Alliance —London
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Deputy Area Inclusion Lead (Senior EHC Coordinator - Post 14 Team)
Medway Council —Chatham
- £39,053 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
10d
Business Development Officer (London)
Staffordshire University —London
- Up to £42,000 a year
- Management
- Sales
- Microsoft Office
Cyber Intelligence Investigator - Cyber Crime Unit - 01
Metropolitan Police —Vauxhall
- £40,519 a year
- Full-time
- English
- Communication skills
- Annual leave
14d

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Contact Centre Officer (Headquarters, Chelmsford)

Essex Police and Kent Police -
Chelmsford

Apply Now

Job details

Full-time
£27,204 - £29,859 a year

Qualifications

Driving Licence
Customer service
GCSE

Full job description

Contact Centre Officer

Full time opportunities (average of 37 hours per week), working a rotating shift pattern of 6 on 4 off (2 early's, 2 lates and 2 nights), covering a 24 hour period 7 days a week, based in Chelmsford. Initial training may be based in Chigwell or Chelmsford. Please note that public transport does not serve Chigwell site, therefore you must have access to your own transportation. Transport provision/support may be available if required.

The salary for this role is £27,204 to £29,859 per annum exclusive of shift and weekend working allowance, (up to £32,644 to £35,830 per year inclusive of 20% shift allowance, when the full range of shift patterns are worked), this role will still operate on a rotating shift pattern covering a 24/7 period 365 days per year.

About the role

Be the first point of contact for emergency and non-emergency contact to the police service, both from members of the public and partner agencies. Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national and organisational service level agreements and take appropriate response action.

What will you be doing?

Identify the purpose and nature of each contact by eliciting relevant and sufficient information to enable an accurate and timely assessment of appropriate means of resolution.
Assess Threat, Harm, and Risk, and identify the appropriate action to resolve or determine the appropriate agency, deployment grading, and priority of contacts.
Manage customer expectations regarding the service that can be provided by giving advice and taking appropriate action.
Maintain accurate records of relevant information using appropriate systems to ensure an audit trail and to measure and improve performance.

What qualifications and experience do you need?

GCSE in English at grade C or above, or equivalent qualification.
Previous experience of working within a call centre or customer service environment.
Excellent verbal and written communications skills are essential in order to communicate with those contacting the police, deal assertively and courteously with all enquires whilst managing expectations.
The ability to learn and use a variety of computer based systems as the post holder will be required to become proficient in the use of Essex Police systems including command and control, crime recording and intelligence, as well as national police databases.
Ability to work flexibly on a shift pattern that covers working 24 hours a day, all year round.
To be able to work effectively as part of a team without supervision.

Note for potential candidates:-

Location of the role is based at Essex Police HQ, Chelmsford. or Great Dunmow, Essex. If you do not have a driving licence, we recommend checking public transport to ensure you are able to attend all shifts, as public transport is very limited early morning and late nights.

Please note: Training may be held at different police premises within Essex, so you must be prepared to attend different locations. We have a fall back location based at Great Dunmow and Chigwell that is used occasionally, you will need to ensure that you are able to attend all locations and when required, dependent on operational requirements..

To view the full job description, please click here.

All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.

Essex Police welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender, sex (or gender), employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at [email protected] stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applications must have lived in the UK continuously for the past three years.

Essex Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.

Apply Now

Refine Your Search

managing partner jobs in east tilbury, ess

Contact Centre Officer (Headquarters, Chelmsford)

Business Support Officer

Markets & Securities Services - Trade Support Assistant Vice President

Multi-site General Manager - Kent

Sr. HR Business Partner

Import & Export Logistics Coordinator

Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise

Delivery Partner Manager, UKIE DPM

HR Business Partner

Project Co-ordinator

People Solutions Specialist - Europe/IMEA

Senior Client Onboarding Executive (6 months FTC)

Water Recycling Operations Support Manager

Customer Service Executive - Full Time

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Senior People Business Partner (France & UK)

Head of Events Operations (12 Months FTC)

Deputy Area Inclusion Lead (Senior EHC Coordinator - Post 14 Team)

Business Development Officer (London)

Cyber Intelligence Investigator - Cyber Crime Unit - 01

I want to receive the latest job alerts for managing partner in east tilbury, ess

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