Could you inspire hope for people who are struggling with their mental health?
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
About us
We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support.
We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step.
To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities.
We are recruiting a Recovery Navigator to join our Intensive Outreach Team (IOS) in South Wiltshire.
IOS provides short-term, intensive, psychosocial support to people being discharged from AWP Intensive Services to their GP.
As a Recovery Navigator, you will provide support that is:
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Short-term (up to 6 weeks)
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Intensive (2-3x per week)
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Person-centred
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1:1
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Outreach
Who does IOS support?
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Individuals being discharged from AWP Intensive Services (IS) back to GP-led care
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Have remaining acute symptoms of risk or distress
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Would benefit from an extension of intensive support, but no longer require clinical intervention
Within IOS, as a Recovery Navigator, you will:
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Hold a small caseload of up to 6 clients
- Work collaboratively with individuals to understand their experiences, strengths, challenges, and risks
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Work in collaboration with intensive teams in AWP
- Contribute to the development of client formulations
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Create client support plans, and safety plans
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Deliver psychoeducation and skills-focused interventions
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Deliver support which is focused on reducing
- Suicidality
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self-harm
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Acuity of mental health symptoms
Key Areas of Support and Intervention:
Risk management
Stabilisation
Psychoeducation
Skills development
Recovery planning
Preventing crisis and re-escalation of need
Prevent readmission into secondary care or hospital
Support available to you within the role:
You will get:
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In-depth goal focused induction to Second Step including 12 week development plan
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In-depth shadowing experience
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All the relevant training and support you need to do your job well and expand your skills
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Permanent contract with flexible working
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Blended working options
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Expenses allowance
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Input from our team’s clinical psychologist including trainings, support with formulating support and creative thinking spaces
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Supportive team environment with weekly team meetings, monthly one-to-one sessions
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monthly reflective practice
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monthly one-to-one sessions with your line manager
Full details of this exciting opportunity can be found in the
The IOS Recovery Navigator role is a great fit, for an applicant pursuing experience relevant to a clinical psychology field but also lends itself to anyone who is passionate about supporting those with acute mental health presentations and has some form of training/experience relevant to acute/higher risk populations.
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A strong understanding of our values and a commitment to recovery focused, psychologically and PAT (trauma-informed) practice
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The ability to build positive relationships with clients and colleagues across teams.
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An initiative taking an approach to learning new skills and adapting to different challenges.
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Enthusiasm, curiosity, and a willingness to learn.
If you are interested in this role but are concerned that you may not have the experience or knowledge please contact us for an informal conversation, we would very much like to hear from you.
Please contact:
Jessica Chivers, Team Manager
Call on 07353099629
or email [email protected]
Closing date: Tuesday 15th September 2026
Interview dates: 21st and 23rd of September 2025
For more detailed information about these roles and to apply, please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
