Line support analyst Work, Jobs in Eaton Bray (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
7d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
6d
TechEx Operations Analyst (IT Support)
NBCUniversal —Bedford
- Full-time
- Azure
- Travel
- In-person
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
Risk and Assurance Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Communication skills
- Annual leave
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
14d
Global Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Communication skills
- Employee discount
Quick apply
11d
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Assistant Analyst - GLP
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
9d
Finance Analyst
Smiths Detection —Hemel Hempstead
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
10d
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Communication skills
- Free parking
- Annual leave
13d
Finance Analyst ( 6 Months FTC)
Allwyn UK —Watford
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
CDD Analyst
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
Senior Sample Reception Officer
Tetra Tech —Bedford
- Full-time
- Management
- Laboratory experience
- Leadership
11d

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line support analyst jobs near eaton bray

3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
7 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

line support analyst jobs in eaton bray

3rd Line Service Delivery Analyst

1st Line Support Analyst

TechEx Operations Analyst (IT Support)

1st Line Service Desk Analyst

Digital Media Data Assistant

Risk and Assurance Analyst

Application Support Analyst

Technical Support Team Lead

Tech Support Analyst

Business Analyst

Global Intelligence Analyst

Workflow & IT Solutions Specialist Hardware Automation

Assistant Analyst - GLP

Finance Analyst

Senior IT Technical Support Analyst - fixed term contract

Business Analyst

Finance Analyst ( 6 Months FTC)

Senior Support Centre Analyst

CDD Analyst

Senior Sample Reception Officer

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Keep Moto Moving Behind the Scenes

What Makes You Great for This Role

Why Moto?

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