Guest experience manager Work, Jobs in Edinburgh, Edh (with Salaries)

Guest Service Manager
Radisson Hotel Group —Edinburgh
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
ER Rugby Operations Coordinator
Scottish Rugby Limited —Edinburgh
- £35,000 - £40,000 a year
- Full-time
- Computer skills
- Budgeting
- Business
Quick apply
8d
Leisure Team Leader
Village Hotels - Edinburgh - Leisure —Edinburgh
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Reservations Consultant UK
The Balmoral —Edinburgh
- £33,040 a year
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Guest Ambassador
The Roseate Edinburgh —Edinburgh
- £28,000 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply
4d
Hotel Manager
Atlas Hotels —Edinburgh
- £41,200 a year
- 8 hour shift
- Customer service
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
9d
Sales Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
Quick apply
Conference & Events Team Member
Edinburgh International Conference Centre —Edinburgh
- From £13.45 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
3d
Visual Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Team management
- Recruiting
- Leadership
Quick apply
Meeting & Events Team Leader
Village Hotels - Edinburgh - M&E —Edinburgh
- £12.96 - £13.21 an hour
- Part-time
- Training & development
- Guest services
- Employee assistance programme
- Gym membership
Quick apply
1d
Hotel Manager
Apollo Hospitality Portobello Limited —Edinburgh
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
Quick apply
1h
Venue Manager
Sports Pathway Group —Musselburgh
- Weekend availability
- Customer service
- First Aid Certification
- Team management
Assistant General Manager Edinburgh
The Alchemist —Edinburgh
- £34,800 - £37,000 a year
- Full-time
- Restaurant management
- Employee assistance programme
- Sick pay
ONE SPA Membership Executive
Marriott International, Inc —Edinburgh
- Full-time
- Organisational skills
- Training & development
- Communication skills
2d
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
9d
Conference & Events Duty Manager
Elior UK —Edinburgh
- £15 an hour
- Leadership
- Flexible schedule
Quick apply
Operations Manager (Assistant Captain) - Moxy Edinburgh Airport
Hotel Co 51 UK —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Quick apply
18h
Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
Hotel Manager
Premier Inn —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Sales & Service Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Recruiting
- Training & development
- Leadership
Quick apply
11d

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guest experience manager jobs near edinburgh, edh

Guest Service Manager

Radisson Hotel Group -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Customer service
Stakeholder liaison
Bar service
Communication skills

Full job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

We are currently seeking a Guest Relations Manager to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Guest Relations Manager, you bring an exceptional level of dedication, a commitment to delivering outstanding service, and a genuine enthusiasm for creating memorable guest experiences to our vibrant Guest Relations Team.

Our Guest Relations Manager love the hustle and bustle of life! It’s not just about check-in and check-out, or serving cocktails in the bar. It’s the variety of everything in-between and being an all-rounder

You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level

You will exude patience, empathy and have the personality to host the show

As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

Builds and maintains effective working relationships with all key stakeholders.

Delivers an effective planned guest engagement programmed.

Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

Qualifications

Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service Ability to work as part of a team to ensure guest satisfaction Strong verbal communication skills Likes having fun at work Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Quick apply

Refine Your Search

guest experience manager jobs in edinburgh, edh

Guest Service Manager

ER Rugby Operations Coordinator

Leisure Team Leader

Reservations Consultant UK

Guest Ambassador

Hotel Manager

Sales Associate (Part-Time) - Multrees Walk, Edinburgh

Conference & Events Team Member

Visual Lead - Multrees Walk, Edinburgh

Meeting & Events Team Leader

Hotel Manager

Venue Manager

Assistant General Manager Edinburgh

ONE SPA Membership Executive

Team Leader

Conference & Events Duty Manager

Operations Manager (Assistant Captain) - Moxy Edinburgh Airport

Front Office Supervisor

Hotel Manager

Sales & Service Lead - Multrees Walk, Edinburgh

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