Passenger service Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Service Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
13d
Baggage Hall Agent - FULL TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
6d
Property Officer
British Transport Police —Edinburgh
- £15,398.34 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Gym membership
Quick apply
9d
Passenger Assistant
Lothian Community Transport Services —Edinburgh
- £13.45 an hour
- Part-time
- Care plans
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Shift Station Manager
Network Rail —Edinburgh
- £43,588 - £53,167 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
7d
Ramp and Baggage Agent - FULL TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
6d
Aircraft Cleaning Agent - FULL TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
6d
Catering Assistant-Onboard- Edinburgh- part time and full time positions- Talent Bank
Avanti West Coast —Edinburgh
- £31,122 a year
- Full-time
- Travel
- Communication skills
2d
Trainee Bus Driver - Edinburgh
Lothian Buses —Edinburgh
- £16.66 - £19.29 an hour
- Overtime
- Communication skills
- Paid training
- Employee discount
Quick apply
General Operative
Balfour Beatty —Queensferry
- Weekend availability
- First Aid Certification
- Construction experience
- Communication skills
12d
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Trainee Bus Driver - Musselburgh
Lothian Buses —Musselburgh
- £16.66 - £17.00 an hour
- Overtime
- Communication skills
- Paid training
- Employee discount
Quick apply
Dynamic and Engaging Driver Guide
Timberbush Tours —Edinburgh
- £32,000 - £42,000 a year
- Part-time
- Customer service
- English
- Employee discount
- Life insurance
Quick apply
18h
Volunteer Driver (Travel Service)
Sacro —Edinburgh
- Driving
- IT
Operations Manager
Ember —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Flexible schedule
Sales Advisor - Beauty and Luxury Sales Assistant
36T Hub Intl —Edinburgh
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
1d
Warehouse Operative - Checker
gategroup —Edinburgh
- £12.70 an hour
- Overtime
- Free parking
- Annual leave
Quick apply
Security Officer
ISS Facility Services —Dalkeith
- £13.45 an hour
- Weekend availability
- Customer service
- Communication skills
PCV/Qualified Driver - Musselburgh (PART-TIME)
Lothian Buses —Musselburgh
- £16.66 - £17.00 an hour
- Overtime
- Communication skills
- Paid training
- Employee discount
Quick apply
Duty Manager
Edinburgh Airport —Edinburgh
- £32,831.17 a year
- Full-time
- Hospitality
- Computer literacy
- Employee assistance programme
- Employee discount
3d

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Customer Service Agent - PART TIME - UK

Swissport International AG -
Edinburgh

Apply Now

Job details

Part-time | Fixed term contract
£12.91 an hour
13 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Hospitality
Customer service
English
Administrative experience
Data entry
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Edinburgh Airport

Contract Type: Part Time Fixed Term until 31/10/2026

Hours: 25-30 hours per week, between Monday – Sunday (shift work)

Salary: £12.91 per hour,

About the company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.
Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

passenger service jobs in edinburgh, edh

Customer Service Agent - PART TIME - UK

Baggage Hall Agent - FULL TIME - UK

Property Officer

Passenger Assistant

Shift Station Manager

Ramp and Baggage Agent - FULL TIME - UK

Aircraft Cleaning Agent - FULL TIME - UK

Catering Assistant-Onboard- Edinburgh- part time and full time positions- Talent Bank

Trainee Bus Driver - Edinburgh

General Operative

Warehouse Agent - Day Shift

Trainee Bus Driver - Musselburgh

Dynamic and Engaging Driver Guide

Volunteer Driver (Travel Service)

Operations Manager

Sales Advisor - Beauty and Luxury Sales Assistant

Warehouse Operative - Checker

Security Officer

PCV/Qualified Driver - Musselburgh (PART-TIME)

Duty Manager

I want to receive the latest job alerts for passenger service in edinburgh, edh

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