Brand specialist Work, Jobs in Edinburgh, Sct (with Salaries)

Returns Specialist
Grant Westfield —Edinburgh
- ERP systems
- Annual leave
- Employee discount
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Edinburgh
- Temporary
- Customer service
Marketing and Communications Officer
Heriot Watt University —Edinburgh
- £31,236 - £36,636 a year
- Full-time
- Analysis skills
- SharePoint
- IT
- Annual leave
- Flexible schedule
4d
Compliance & Performance Manager
Equans —Edinburgh
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Temporary Sales Assistant - UNIQLO Princes Street
UNIQLO —Edinburgh
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
CRM - Senior CRM & Loyalty Manager
Schuh —Livingston
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Beverage Production Specialist
Marriott International, Inc —Edinburgh
- Part-time
- Hospitality
- Bar
- Hotel
- Employee discount
10d
Procurement Specialist – Contracts & Services
INEOS Group —Grangemouth
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Bentley Receptionist / Host
Sytner Specialist Edinburgh —Edinburgh
- Weekend availability
- Organisational skills
- Employee discount
Marketing Executive
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
9d
Salesforce Administrator (Specialist)
Wood Mackenzie Limited —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- APIs
Quick apply
Account Director
Equans —Edinburgh
- Full-time
- Contracts
- Leadership
- Annual leave
- Employee assistance programme
Customer Experience Specialist, Sales - Edinburgh
Tesla —Newbridge
- Weekend availability
- Sales
- Customer service
- Presentation skills
E-Commerce & Digital Growth Manager
Islander UK Ltd —Edinburgh
- From £38,000 a year
- Full-time
- Merchandising
- English
- APIs
- Free parking
- Employee discount
Quick apply
1d
Sales Specialist (part-time 20hr)
Vans —Livingston
- Part-time
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
11d
Omoda|Jaecoo Sales Executive
Peoples Ford —Edinburgh
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Reuse & Community Workshop Lead
Home Basics —Walkerburn
- Up to £26,918 a year
- Temporary
- Social media management
- Presentation skills
- First Aid Certification
- Employee discount
Quick apply
11d
Retail Branch & Transfer Manager
WeBuyAnyCar —Newbridge
- £28,200 - £34,120 a year
- Part-time
- Driving
- IT
- Communication skills
Quick apply
Fragrance Specialist - Penhaligon's Edinburgh
PUIG —Edinburgh
- Microsoft Excel
- Sales
- Leadership
5d
Software Development Engineer, Amazon Ads CreativeX
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- AWS

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Returns Specialist

Grant Westfield -
Edinburgh

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Employee discount
On-site parking

Qualifications

ERP systems
3PL

Full job description

Edinburgh

Grant Westfield, the company behind the UK’s best-selling brand of waterproof wall panels, Multipanel and Naturepanel, is looking for a Returns Specialist to meet the business and customer needs regarding Customer Returns and failed deliveries. Thoroughly investigate and collate accurate information ensuring prompt and accurate responses to all parties. Delivering the best customer experience whilst also minimising the financial impact to business.

Team: Supply Chain

Key responsibilities:

This is a newly developed role, which will require the post holder to help develop robust systems/processes surrounding the Key Responsibilities to ensure responsibilities are met.

Office Based position

Own and maintain the Returns Address Inbox
Review of all RMA’s raised by customer via portal
Thorough Investigation of all RMA requests prior to acceptance/rejection ascertaining the system transactions v physical transactions and required course of action from Inventory/Finance and Customer relations perspective
Creation of RMA’s following investigation, ensuring correct reason codes are used (to enable data gathering for improvement opportunities)
Creation of replacement customer orders when required
Maintain Returns Manifest Database of when RMA’s collected and retuned to WM01
Maintain Failed Delivery manifest
Develop and build upon customer and 3pl relations
Work closely with customer, 3pl’s regarding and other departments with regards to RMA queries such as missing returns/qty discrepancies as highlighted by Materials Team
Attend daily call with third party logistics suppliers
Develop the RMA process for to enhance customer experience and reduce financial impact to business
Develop RMA reporting including but not limited to: RMA reasons, value etc. to drive improvement
Any additional duties as required by the business.

The successful candidate’s profile:

Skills and experience:

Essential

Customer Facing experience

Desirable

Knowledge of ERP systems

Competencies

Teamwork:

Friendly, approachable, cooperative, and assists others when required.
Shares knowledge, ideas and concerns with other members of the team and across the organisation.
Respects cultural differences and different opinions.

Flexibility:

Responds effectively to changing circumstances.
Adjusts tasks and priorities when required.

Communication and Organisation:

Ability to carry out duties in a professional manner.
Ability to plan, organise and prioritise workload.
Ensuring a clear understanding of the desired end result.
Ability to work independently as well as part of a team.
Ability to be firm with supply chains and providers when required.

Attention to detail:

Performs tasks accurately and thoroughly; double-checks the accuracy of work and adjusts ensure client expectations are met or exceeded.
Follows policies and procedures in using various equipment.
Completes all reports according to policies, procedures and standards.

Problem solving:

Deals with problems as soon as they arise.
Presents problem analysis and recommended solution to others rather than just identifying or describing the problem itself.
Acknowledges when doesn't know something and takes steps to find out.
Anticipates potential obstacles and develops plans to overcome them.
Uses critical thinking to analyse the situation and establish course of action.

Health & Safety:

Complies with all Health and Safety Procedures, as well as understanding of health and safety, and the impacts which actions can have.

What Grant Westfield will offer you:

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.

33 days annual leave which increase with service up to a maximum of 38 days.
Additional holiday purchase scheme.
Health cash plan.
Bike to work scheme.
On-site parking.
Staff discount.
Sharesave options.

Apply Now

Refine Your Search

brand specialist jobs in edinburgh, sct

Returns Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Marketing and Communications Officer

Compliance & Performance Manager

Temporary Sales Assistant - UNIQLO Princes Street

CRM - Senior CRM & Loyalty Manager

Beverage Production Specialist

Procurement Specialist – Contracts & Services

Bentley Receptionist / Host

Marketing Executive

Salesforce Administrator (Specialist)

Account Director

Customer Experience Specialist, Sales - Edinburgh

E-Commerce & Digital Growth Manager

Sales Specialist (part-time 20hr)

Omoda|Jaecoo Sales Executive

Reuse & Community Workshop Lead

Retail Branch & Transfer Manager

Fragrance Specialist - Penhaligon's Edinburgh

Software Development Engineer, Amazon Ads CreativeX

I want to receive the latest job alerts for brand specialist in edinburgh, sct

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