Customer specialist Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist (Edinburgh)
MotabilityDotNet —Edinburgh
- £34,376 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
1d
Sales Assistant - UNIQLO Princes Street
UNIQLO —Edinburgh
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Customer Assistant
Lidl —Loanhead
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
11d
Visa and International Support Assistant
Edinburgh Napier University —Sighthill
- £26,093 - £31,236 a year
- Full-time
- Administrative experience
- University
- Data entry
- Annual leave
2d
Customer Service Advisor
The Wheatley Group —Edinburgh
- £32,458 - £35,620 a year
- Temporary
- Computer literacy
- Communication skills
- Employee assistance programme
9d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Edinburgh
- Temporary
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Site Service Specialist - Mail Room Operative FTC
Ricoh —Edinburgh
- Computer literacy
- Organisational skills
- Computer skills
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
8d
Sales Assistant - Maternity Cover
Wild Fungarium —Edinburgh
- £13.45 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
5d
Health and Wellness Sales Advisor
Boots —Edinburgh
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes
Heriot Watt University —Edinburgh
- £34,000 a year
- Full-time
- Data analysis skills
- Master's degree
- University
FOS & Exec Complaints Specialist
JPMorganChase —Edinburgh
- Weekend availability
- Communication skills
- Banking
11d
Anti-Financial Crime Analyst (Adviser Platform)
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee discount
10d
Guest Experience Specialist
Indie Campers —Broxburn
- £26,500 a year
- Full-time
- Communication skills
Quick apply
Senior Customer Service Advisor
Barclays —Edinburgh
- £27,700 a year
- Weekend availability
- Travel
- Banking
- Life insurance
7d
Pension Administrator
Aptia Group —Edinburgh
- Full-time
- Computer literacy
- Data entry
- Communication skills
Global Complaints Specialist - Chase UK
JPMorganChase —Edinburgh
- Full-time
- Master's degree
- Conflict management
- AI
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
2d

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customer specialist jobs near edinburgh, sct

Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer specialist jobs in edinburgh, sct

Customer Service Representative

Customer Service Specialist (Edinburgh)

Sales Assistant - UNIQLO Princes Street

Customer Assistant

Visa and International Support Assistant

Customer Service Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Mobility Support Specialist

Site Service Specialist - Mail Room Operative FTC

Customer Service Advisor

Sales Assistant - Maternity Cover

Health and Wellness Sales Advisor

KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes

FOS & Exec Complaints Specialist

Anti-Financial Crime Analyst (Adviser Platform)

Guest Experience Specialist

Senior Customer Service Advisor

Pension Administrator

Global Complaints Specialist - Chase UK

Project Co-ordinator

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