Customer technical support engineer Work, Jobs in Edinburgh, Sct (with Salaries)

IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
6d
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Maths
- Software development
- Communication skills
- Free parking
- Employee assistance programme
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- £80,600 - £120,900 a year
- Full-time
- Hotel
- Internship
- School
Field Service Engineers Scotland
Tomra —Bathgate
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Junior Project Engineer
M Group —Grangemouth
- £32,000 a year
- Overtime
- Engineering
- Travel
- Annual leave
- Employee assistance programme
3d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
6d
Digital Engineers - All Levels
Leonardo UK Ltd —Edinburgh
- £37,400 - £71,400 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexible schedule
- Referral programme
Technical Application Specialist
Lloyds Banking Group —Edinburgh
- £48,987 - £59,873 a year
- Full-time
- Hybrid work
- Scripting
- Agile
- Communication skills
14d
Junior Hub Developer
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Business development
- AI
- Flexible schedule
Quick apply
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme
4d
Software Engineer, Engineering Platforms Team
National Westminster Bank PLC —Edinburgh
- £75,520 - £113,280 a year
- Full-time
- Hybrid work
- Java
- Hotel
- JavaScript
- Annual leave
3d
Platform Engineer
Leonardo UK Ltd —Edinburgh
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Leadership
- Flexible schedule
- Referral programme
3d
Legal Solutions Engineer
Wordsmith AI —Edinburgh
- Full-time
- AI
- Communication skills

I want to receive the latest job alerts for customer technical support engineer in edinburgh, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer

Texaport
Edinburgh

Quick apply

Job details

Full-time
£26,000 - £35,000 a year

Benefits

Work from home

Qualifications

Technical troubleshooting
Ticket management
Network infrastructure
User account management
Technical support incident logging
Organisational skills
Technical writing
Customer support
Customer interaction
Network monitoring
Communication skills
Time management
Help desk

Full job description

IT Support Engineer

An excellent position has become available to join a rapidly growing Technology Service Provider as a full-time IT Support Engineer based in Edinburgh or London. The candidate must be based in either Edinburgh or London.

We are looking for a highly motivated, technically adept individual passionate about providing top-notch service and support. The ideal candidate will have excellent analytical and problem-solving skills, be able to work independently and collaboratively in a fast-paced environment and possess superior communication skills. As part of the IT Support team, you will be responsible for monitoring and maintaining network infrastructure, administering user accounts, troubleshooting hardware/software systems, installing new software applications and patches, configuring systems for user access, responding to technical inquiries from clients, establishing security protocols, safeguarding the integrity of data within the organisation's networks, developing and documenting processes for system maintenance and other duties as assigned.

They will earn £ 26,000.00 - £ 35,000, depending on Experience and Certifications.

This is a unique opportunity to grow within the business and become a key player.

Requirements

Industry-recognised accreditations are desirable.
Strong communication skills with customers, suppliers and colleagues.
Excellent technical skills and ability to use own initiative for problem-solving.
Good organisational skills and time management.
Calm under pressure and a methodical thinker.
Existing experience providing IT Support is desirable.
Experience with all Microsoft products.
Natural interest in IT with a desire to stay abreast of new technologies.
Understanding of network infrastructure.
Reliable, responsible and trustworthy with an excellent attitude.
Self-motivated, patient, and you remain calm under pressure.
You have the tenacity and dedication to pursue an issue from beginning to end.
Ability to multi-task, prioritise and escalate accordingly.
Experience with customer service.

Role Responsibilities

Handling, logging and updating IT support requests via phone and ticketing system within SLA.
Visiting Client's sites to perform troubleshooting and installations.
Providing product and service advice to clients.
Work alongside other engineers to plan and execute projects as required, either in the office or on-site.
Dealing with customers, suppliers and vendors.
Writing and updating client and system documentation.
Maintain and develop your knowledge and skills to assist with first-contact fault resolution.

Company

Texaport is a managed service provider servicing businesses across the world. They are rapidly growing and are always seeking talented individuals to join their dynamic team.

They are fortunate enough to service a wide variety of organisations and sectors, so no one day is ever the same. They constantly evolve and problem-solve whilst striving to become one of the UK’s leading IT providers.

With a big focus on technology and the highest level of customer service, their engineers are encouraged to further their skills and knowledge through continual training and professional development, which the company funds.

Why should you apply?

Excellent career progression available

The chance to join a well-established company.
BUPA Private Health cover
Excellent industry training and career progression
Remote working options are available

Quick apply

Refine Your Search

customer technical support engineer jobs in edinburgh, sct

IT Support Engineer

Technical Support Engineer

IT Field Engineer - Scotland

Junior Software Engineer

Service Desk Engineer

Tech Insight Experience for Women - Engineering

Field Service Engineers Scotland

IT Support Apprentice

Junior Project Engineer

IT Support Apprenticeship

ITS Support Engineer I, IT Services

Digital Engineers - All Levels

Technical Application Specialist

Junior Hub Developer

IT Support Engineer - 12 Month FTC

Technical Engineer-2nd Line

Customer Technical Support Engineer

Software Engineer, Engineering Platforms Team

Platform Engineer

Legal Solutions Engineer

I want to receive the latest job alerts for customer technical support engineer in edinburgh, sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected