Hotel assistant Work, Jobs in Edinburgh, Sct (with Salaries)

Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
9d
NHH Health Club Assistant
HandPickedHotels —Edinburgh
- From £13 an hour
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Kitchen Assistant
Farmhouse Inns - BRA_102 —Edinburgh
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Assistant - Casual
Radisson Hotel Group —Edinburgh
- £12.80 an hour
- Part-time
- Hotel
- IT
- Communication skills
- Employee discount
Quick apply
Receptionist
Kimpton —Edinburgh
- £13.20 an hour
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Receptionist
Hilton Edinburgh Carlton —Edinburgh
- Full-time
- Hotel
- IT
- Hotel experience
- Free parking
- Employee assistance programme
Quick apply
Receptionist
Cairn Hotel Edinburgh —Edinburgh
- £12.80 an hour
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Assistant
DoubleTree by Hilton Edinburgh City Centre —Edinburgh
- Part-time
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
Part-time Receptionist
Holyrood Aparthotel-City Centre —Edinburgh
- £12.71 an hour
- 8 hour shift
- Customer service
- English
- Hotel
- Free parking
Quick apply
18h
Maintenance Assistant - MOXY Edinburgh
Hotel Co 51 —Edinburgh
- £13.13 an hour
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Hotel Receptionist
The Glasshouse Hotel —Edinburgh
- £12.71 an hour
- Weekend availability
- Hotel
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
8d
Maintenance Assistant
Sirius Hotel Group —Edinburgh
- Full-time
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
MHDV —Edinburgh
- Up to £13.70 an hour
- Hotel
- IT
- Free parking
- Employee assistance programme
Quick apply
12d
Receptionist
Leonardo Hotel Edinburgh Haymarket —Edinburgh
- Hotel
- Organisational skills
- Referral programme
Quick apply
Receptionist (f/m/d)
MEININGER Hotels Group —Edinburgh
- Weekend availability
- Hospitality
- English
- Hotel
- Language training provided
- Employee discount
Quick apply
Receptionist
The Edinburgh Grand, a Luxury Collection Hotel —Edinburgh
- £12.95 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Assistant (Bar)
Holiday Inn Stevenage / Hampton by Hilton Edinburgh West End —Edinburgh
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Receptionist - Part-Time (f/m/d)
MEININGER Hotels Group —Edinburgh
- Part-time
- Hospitality
- English
- Hotel
- Language training provided
- Employee discount
Quick apply
Night Receptionist
AO Hotel & Hostels Edinburgh Ltd —Edinburgh
- Up to £12.71 an hour
- Part-time
- Hotel
- Administrative experience
- Employee discount
- Bereavement leave
Quick apply
Front-Desk Assistant - 4 days a week
Joivy —Edinburgh
- £21,200 a month
- Part-time
- Hospitality
- Customer service
- English
Quick apply
8d

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Front of House Receptionist

Supercity Aparthotels
Edinburgh

Quick apply

Job details

Full-time
£13.52 an hour
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Microsoft Word
Hospitality
Multilingual
Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
Typing
Phone etiquette
Communication skills

Full job description

Job description

We are looking for bright, engaged individuals to join our dynamic and friendly team.

Supercity Aparthotels are...

... a family-owned brand of boutique aparthotels with properties in London, Manchester, Brighton and soon to be York, Leeds and Edinburgh. We offer all the advantages of an apartment with many of the benefits of a hotel, all with our signature touch of style, charm and sophistication.

Since 2009 we have led the way in superior and stylish serviced apartment hotels; we’re all about providing a luxurious, private and relaxed environment with a “professionally informal” service – mainly for business travellers and extended stay guests.

We’re a growing business looking for hospitality superstars to join the Supercity family – we’re looking for fun, passionate and ambitious people with an interest or previous knowledge of the industry. We love what we do; we’re passionate about it, so joining Supercity Aparthotels means becoming part of a collaborative way of working where everyone’s thoughts and ideas are encouraged and celebrated.

What’s in it for you?

· Be a part of a family-run business with the opportunity to influence how we do things

· Join a growing business with plenty of opportunities to develop yourself (and others)

· Benefits including employee and friends and family rates

· Team building and away days

· A strong team structure; creating a supportive and friendly work environment

· Learn from the best through a structured induction and in depth training

We’re looking for…

… a dedicated Front of House Receptionist to join the opening team at our Edinburgh Aparthotel. We’re looking for someone who will take responsibility for managing the guest experience; developing relationships with our regular guests and understanding their individual needs, as well as delivering all the nightly duties of the FoH Department to a very high standard to support the smooth running of the Aparthotel.

We are aiming to bring the team on board in May or June 2025.

Key responsibilities

· Be the first point of contact for all guests, delivering very high standard of customer service to support our hard earned reputation.

· Check-in / out guests offering genuine bespoke hospitality at all times.

· Responding to guests needs in a polite, accommodating and flexible manner.

· Communicate updates and/or changes to guest as they arise.

· Manage and resolve guest complaints.

· Perform reception tasks and coordinate the operations for the site to ensure uninterrupted service to guests and to maintain high standards at all times.

· Contribute to the overall success of the aparthotel by identifying potential key corporate clients, and influencing the conversion of enquiries.

· Taking reservations and coordinating with the Sales & Reservations Agents to maximise yield.

· Pre-arrival suite checks in order to maintain high standards at all times.

· Inputting and managing Opera PMS to maximise occupancy, as well utilising the system to support the Housekeeping and Maintenance teams.

· Preparing paperwork for arrivals and departures.

· Coordinating with maintenance and housekeeping in relation to arrival, departures, special requests and any issues that need attention.

· Processing payments in a timely manner and following up on any outstanding payments for long stay guests.

· Responsible for the on-site petty cash including monthly reporting for accounts.

· End of day PMS functions including cash and credit card balancing and batch reports.

· Billing guests for extras (telephone, laundry etc.)

· Suite and building spot checks to assess standards and report any areas of concern.

· Complying with health and safety procedures at all times.

· Coordinate with nominated sub-contractors for any emergencies or call-outs.

Requirements

· GCSE English Language or equivalent.

· Genuine interest in the serviced apartment / hotel industry.

· Outgoing and confident with a sense of professionalism at all times.

· Able to work in a fast-paced and customer service driven environment.

· Meticulous attention to detail.

· Knowledge of OPERA software.

· Knowledge of MS Word.

· Excellent interpersonal skills.

· Strong organisational skills with the ability to prioritise workload.

· Ability to work unsupervised and as part of a team.

Package

· Salary: £13.52 per hour

· Hours: Full Time

· Shift pattern: Monday - Sunday, including Day and occasional Night shifts

· Holiday entitlement: 28 shifts p.a.

· Pension

This job description is intended to illustrate the key responsibilities of the job of Guest Services Team Member. It is not intended to be exhaustive and you are advised that the responsibilities may change from time to time.

Job Type: Full-time

Pay: £13.52 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
Referral programme

Work Location: In person

Quick apply

Refine Your Search

hotel assistant jobs in edinburgh, sct

Front of House Receptionist

NHH Health Club Assistant

Kitchen Assistant

Food & Beverage Assistant - Casual

Receptionist

Receptionist

Receptionist

Maintenance Assistant

Part-time Receptionist

Maintenance Assistant - MOXY Edinburgh

Hotel Receptionist

Maintenance Assistant

Receptionist

Receptionist

Receptionist (f/m/d)

Receptionist

Food & Beverage Assistant (Bar)

Receptionist - Part-Time (f/m/d)

Night Receptionist

Front-Desk Assistant - 4 days a week

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