Site agent Work, Jobs in Edinburgh, Sct (with Salaries)

Office Agent
Worldwide Flight Services —Edinburgh
- £37,902.24 a year
- Weekend availability
- Computer literacy
- English
- Data entry
Quick apply
2d
Assistant Registrar
National Museums Scotland —Edinburgh
- £34,638 - £37,189 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Annual leave
- Employee assistance programme
Quick apply
10d
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- Communication skills
Quick apply
Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
2d
On-site Sales Agent - Edinburgh
Indie Campers —Edinburgh
- Rotating shift
- Sales
- Marketing
- English
Quick apply
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Product Manager
Let Tech Solutions Ltd —Edinburgh
- £26,000 - £30,000 a year
- Full-time
- English
- Business development
- In-person
- Sick pay
Quick apply
23h
PHP Web Application Developer (Edinburgh-based)
Lyles Sutherland —Leith
- Overtime
- Hybrid work
- Software development
- AI
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Engaging Customer Focused Reservations Administrator
Timberbush Tours —Edinburgh
- £13.02 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
- Life insurance
Quick apply
1d
Import Export Controller
Leonardo UK Ltd —Edinburgh
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
- Referral programme
Multi Trade Joiner/Handyman
Property Care Scotland —Edinburgh
- £18 - £21 an hour
- Full-time
- Customer service
- Plumbing
- In-person
Quick apply
1d
Mobile Cover Receptionist
LAH Property Marketing —Edinburgh
- £14.24 an hour
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
1d
Property Manager
Places for People —Edinburgh
- Up to £29,000 a year
- Organisational skills
- Contracts
- In-person
- Employee discount
- Flexible schedule
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Flexitime
- Work from home
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
Bookkeeper
SW Group —Edinburgh
- Full-time
- Hybrid work
- Communication skills
Quick apply
Telesales Agent
Internal & External Cleaning Services —Dunfermline
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
Lead Product Manager
CreateFuture —Edinburgh
- Full-time
- Hybrid work
- Product management
- Travel
- Mentoring
Quick apply
14d
Senior Expansion Manager UK
Fastned —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Lead Data Scientist
Lloyds Banking Group —Edinburgh
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics

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Office Agent

Worldwide Flight Services -
Edinburgh

Quick apply

Job details

Permanent | Full-time
£37,902.24 a year
2 days ago

Qualifications

Import/export documentation
Customer service call handling
Computer literacy
Delivery scheduling
Stakeholder liaison
Logistics
English
Data entry
Organisational skills
Customer support
Customer interaction
Transport scheduling
Communication skills
Supply chain customer service

Full job description

Description

Do you have knowledge or experience in the freight and cargo business?

Do you have excellent administrative support skills with high levels of attention to detail?

Do you prioritize putting the customer first in all aspects of your work?

If so, then we have an exciting opportunity for you to join our Office Agents Team at Edinburgh. As a member of the team, you will play a crucial role in our Air Cargo Warehouse operations, where you will be responsible for providing essential administrative support diligently and timeously for all freight and cargo movement while adhering to strict security and safety regulations.

Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.

Your main responsibilities on a day to day basis will be:

Customer first point of contact to provide assistance with inquiries and resolve any issues that may arise during the shipping process.
Process inbound and outbound flights and coordinate with carriers, managing the driver’s reception, warehouse and parties involved in the transportation chain to schedule pickups, deliveries, and shipments.
Track shipments in transit and provide updates to customers as needed.
Ensure all documentation and recordkeeping is accurately maintained and that shipping documents comply with regulatory requirements and company policies.
Capture data entries into WFS and other airlines computer systems.
Report on discrepancies and damages, providing general administrative tasks and ensuring all industry regulations, customs requirements and shipping laws are compliant against legal and regulatory standards.
Resolve any service issues that may arise during the shipping process via telephone or email.
Build relationships and liaise with customer airlines and their customers.

To be successful in this role you will need:

Excellent command of the English language in both written and verbal communication to effectively communicate with all parties concerned.
Customer Service experience is key to this role.
Attention to detail when providing administrative support with strong organisational skills.
Basic IT skills required to capture relevant information into the various airlines dedicated computer systems.
Multi-tasking ability and the need to remain calm under pressure and to work against tight deadlines.
Air Cargo knowledge is desirable to understand the industry requirements.
Shift work includes nights, weekends, and holidays, as our business operates 24/7.

Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Our Values

Safety

Always look out for our own and each other's safety.
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.

About Worldwide Flight Services

WFS, a member of the SATS Group, is a global air cargo logistics leader and best-in-class ground handling partner.

In our UK business, which employs more than 900 people across 17 sites nationwide, we have a clear vision: to empower our people, continuously improve, and lead our industry through outstanding customer focus.

Quick apply

Refine Your Search

site agent jobs in edinburgh, sct

Office Agent

Assistant Registrar

Warehouse Agent - Day Shift

Customer Service Associate

On-site Sales Agent - Edinburgh

Experienced Property Professionals - Property Software Support

Product Manager

PHP Web Application Developer (Edinburgh-based)

Engaging Customer Focused Reservations Administrator

Import Export Controller

Multi Trade Joiner/Handyman

Mobile Cover Receptionist

Property Manager

Land Consultant

Technical Support Surveyor (Scottish Building Standards Hub)

Bookkeeper

Telesales Agent

Lead Product Manager

Senior Expansion Manager UK

Lead Data Scientist

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Description

Your main responsibilities on a day to day basis will be:

To be successful in this role you will need:

Our Values

About Worldwide Flight Services

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