Client services manager Work, Jobs in Elswick, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
5d
Senior Account Manager – Direct Sales (Blackpool)
European Consumer Claims (ECC) —Blackpool
- £24,500 - £120,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Salesforce
- Flexible schedule
Quick apply
7d
Lead Generator (Sales)
Johnsons Workwear Ltd —Preston
- £23,334 a year
- Full-time
- Health & wellbeing programme
Quick apply
Business Development Manager
Mercer Exhibitions Ltd —Blackburn
- £36,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Signage Salesperson
Heckford Advertising —Preston
- £35,000 - £60,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
4d
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14d
Sales Manager
JKN Digital Limited —Preston
- £42,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Gym membership
Quick apply
3d
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Senior Project Manager
Westinghouse Electric Company —Preston
- Project management
- Continuous improvement
- Leadership
- Employee assistance programme
- Life insurance
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
14d
Key Account Manager
Expleo —Preston
- Sales
- Business development
- Travel
Field Sales Representative - Lancaster
Flatpay —Lancaster
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
New Business Sales Executive
Brown & Brown Europe —Southport
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
13d
Administrator
Bachy Soletanche —Ormskirk
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Project and Change Coordinator
PM+M —Blackburn
- Overtime
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
Switchboard Telephonist
Mersey and West Lancashire Teaching Hospitals NHS Trust —Southport
- £25,272 a year
- Weekend availability
7d
Used Car Sales Manager
Vanpro —Blackburn
- £43,706.25 - £80,000.00 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
9d

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client services manager jobs near elswick, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

client services manager jobs in elswick, lan

Head of Customer Experience

Client Services Manager

Business Development Manager – DBS & Employment Screening Services

Senior Account Manager – Direct Sales (Blackpool)

Lead Generator (Sales)

Business Development Manager

Signage Salesperson

Senior Account Manager

Sales Manager

Business Development Manager

Senior Project Manager

JUNIOR SALES ADVISOR

Lettings Team Leader

Key Account Manager

Field Sales Representative - Lancaster

New Business Sales Executive

Administrator

Project and Change Coordinator

Switchboard Telephonist

Used Car Sales Manager

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