MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Customer service
- Merchandising
- Team management
Quick apply
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Senior Manager, Sales - Account Management
Remote —London
- £180,050 - £270,100 a year
- Remote
- English
- Presentation skills
- Leadership
- Annual leave
- Gym membership
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
Sales Manager - Proactive and Results-Driven
Dealmakers —London
- £60,000 - £100,000 a year
- Weekend availability
- Hybrid work
- Team management
- Recruiting
Quick apply
6d
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
12d
Research Assistant (My Voice)
University College London —London
- £39,807 - £41,833 a year
- Full-time
- Hybrid work
- Research
- Experience working with children
- Recruiting
- Annual leave
- Employee assistance programme
13d
Team Leader - Maidstone Crown Court
HM Courts & Tribunal Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
9d
Project Support Officer
XPS Pensions Group —London
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
- Employee discount
- Referral programme
11d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Sales
- Business development
- Continuous improvement
Quick apply
Campus Operations Administrator - HACKNEY, LONDON
Bath Spa University —London
- £29,588 - £33,002 a year
- Weekend availability
- Hybrid work
- University
- Front desk
- Annual leave
- Employee assistance programme
4d
Operations Manager
HM Courts & Tribunal Service —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
2d
Postal Delivery Driver (Postie)
Royal Mail Group —Eltham
- £16.24 an hour
- Overtime
- Customer service
5d
Project Support - ERP - Secondment
Mazars —London
- Microsoft Powerpoint
- Communication skills
Postal Delivery Driver
Royal Mail Group —Eltham
- £16.24 an hour
- Overtime
- Customer service
11d
Senior Operations Manager
Stint —London
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Gym membership
Quick apply
Events Manager
Heathrow —London
- Full-time
- Annual leave
5d
Leadership and Member Executive Officer
London Borough of Havering —Romford
- £39,276 - £42,771 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
6d
Document Controller
AECOM —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- Typing

I want to receive the latest job alerts for demand manager in eltham, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

MASSIMO DUTTI GENERAL MANAGER BROMLEY

INDITEX -
Bromley

Quick apply

Job details

Full-time

Qualifications

Succession planning
Customer service
Merchandising
Performance management
Retail team management
Team management
Store management
Recruiting
Professional development mentoring
Customer interaction
Training & development
Stock replenishment
Retail management
Leadership
Rota coordination

Full job description

Massimo Dutti – General Manager

Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group)

About the Role

As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues.

About Massimo Dutti

Massimo Dutti is defined by timeless style, premium quality and refined design, offering elevated collections crafted with attention to detail and sophistication. Our stores deliver a calm, elegant and service‑led experience, built on expert product knowledge, thoughtful interactions and long‑term customer relationships.

What You Can Expect

In this role, you will:

Navigate changing priorities with confidence and support.
Take a hands‑on approach, acting early when you see opportunities or challenges.
Balance customer experience, team wellbeing and commercial performance.
Lead calmly during busy periods, operational challenges or unexpected situations.
Build routines that create consistency while staying adaptable to change.

Key Accountabilities

Commercial Leadership & Agility

Own store performance using data, insight and product knowledge.
Deliver sales, productivity and profitability through clear priorities.
Use KPIs and internal tools to identify opportunities and act quickly.
Execute commercial launches and marketing initiatives with discipline.
Stay aware of competitors and trends, sharing insights with the business.
Ensure merchandising reflects best sellers, trends and customer demand.

Visual Standards

Deliver premium visual standards aligned to Massimo Dutti guidelines.
Ensure product storytelling reflects quality, craftsmanship and styling.
Maintain a calm, confident store atmosphere with attentive service.
Ensure the full customer journey — advice, fitting rooms, queue and wrap — feels smooth and elevated.

Stock Flow, Replenishment & Operational Excellence

Ensure replenishment is accurate and completed on time.
Maintain an organised stockroom that supports availability and accuracy.
Deliver consistent standards across: – Security & shrinkage – Cash desk & cash management – Health & Safety & compliance
Maintain high cleaning and presentation standards.
Report and follow up on maintenance issues until resolved.

People Leadership, Performance & Development

Build engagement and performance through visible, supportive leadership.
Communicate clearly and respectfully, adapting to different communication styles.
Give regular feedback, recognise progress and address issues early.
Recruit inclusively, hiring for behaviours, values and capability.
Develop leaders through coaching, structured routines and development programmes.
Build succession plans and progress talent consistently.
Deliver fair, timely performance management focused on behaviours and outcomes.

Workforce Planning & Time Management

Manage the hours budget effectively and transparently.
Build rotas that reflect trading patterns, deliveries, visuals and operational needs.
Monitor productivity and take action when performance shifts.

Customer Experience Leadership

Deliver a consistently elevated customer experience through thoughtful service and expert advice.
Coach teams to build long‑term relationships and offer personalised styling solutions.
Use customer feedback and observation to continuously improve experience.

Skills & Behaviours

Ownership: proactive, accountable and solution‑focused.
Calm under pressure: steady, fair and decisive.
Adaptability: responds quickly to change and keeps teams aligned.
People development: coaches, builds capability and supports progression.
Values & integrity: ethical, respectful and consistent.
Commercial & trend awareness: customer‑led, curious and decisive.

Experience & Qualifications

Experience leading a fast‑paced retail operation with a premium customer experience focus.
Strong commercial results and ability to drive performance through people.
Confident leadership of teams, including coaching and performance conversations.
Strong operational discipline (stock, shrinkage, cash, compliance).
Strong interest in product, styling and personalised service.

Inclusion & Accessibility

We are committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, identities and lived experiences. If you need adjustments at any stage of the recruitment process, we will work with you to support you.

INDINDITEXSM

Quick apply

Refine Your Search

demand manager jobs in eltham, gtl