Director of program management Work, Jobs in Eng (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Tax experience
- Profit sharing
- Annual leave
Sr Director, Drug Development Lead
IQVIA —Reading
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
- Work from home
10d
Director, Program & Project Management
STACK Infrastructure EMEA Limited —London
- Full-time
- Hybrid work
- PMP
- Team management
- Agile
Quick apply
12d
Director of Creative
Gravitee —London
- Up to £154,000 a year
- Hybrid work
- Team management
- AI
- Communication skills
Director, Portfolio Development Process & Standards Lead
CSL Behring —Maidenhead
- £230,000 - £270,000 a year
- Full-time
- Hybrid work
- Nursing
- Master's degree
- Bachelor's degree
Director Product Management
Elsevier —London
- £110,500 - £184,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Employee discount
Director of Procurement and Contracting
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £112,782 - £129,783 a year
- Full-time
2d
Director, Head of Solutions
Fitch Learning —London
- Hybrid work
- Continuous improvement
- Mentoring
- Financial services
Director Product Management
RELX —London
- £110,500 - £184,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Employee discount
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Associate Director, Clinical Operations
Jazz Pharmaceuticals —Cambridge
- Remote
- Master's degree
- Bachelor's degree
- No degree
- Annual leave
Associate Director, eCOA Technologies
IQVIA —Nottingham
- Full-time
- Remote
- Microsoft Powerpoint
- Computer Science
- Bachelor's degree
- Work from home
9d
Head/Director TAM Transformation & Services, Airports
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Master's degree
- Business development
- Continuous improvement
- Work from home
- Employee assistance programme
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- Training & development
- AI
- Annual leave
Quick apply
Senior Director, Activation Lead
Jazz Pharmaceuticals —London
- £224,000 - £336,000 a year
- Remote
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
Program Director
Eau Vive Internationale —London
- £4,800 a month
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
- Free parking
Quick apply
7d
Director, Early Research Project Management
Flagship Pioneering, Inc. —Cambridge
- Doctoral degree
- Master's degree
- Bachelor's degree
Director, Drug Development Project Management & Pipeline Strategy
Flagship Pioneering, Inc. —Cambridge
- Full-time
- PMP
- Bachelor's degree
- SharePoint
8d
Associate Director, R&D Project Management
CSL Behring —Maidenhead
- Full-time
- Engineering
- Bachelor's degree
- Mentoring

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director of program management jobs near eng

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of program management jobs in eng

Sr.Dir,Patient Experience

Senior Director - Executive Compensation and Equity Program

Sr Director, Drug Development Lead

Director, Program & Project Management

Director of Creative

Director, Portfolio Development Process & Standards Lead

Director Product Management

Director of Procurement and Contracting

Director, Head of Solutions

Director Product Management

Residence Life Coordinator, First Year Focus - NYU London

Associate Director, Clinical Operations

Associate Director, eCOA Technologies

Head/Director TAM Transformation & Services, Airports

Senior Director Brand and Content - 100% Remote - Europe

Senior Director, Activation Lead

Program Director

Director, Early Research Project Management

Director, Drug Development Project Management & Pipeline Strategy

Associate Director, R&D Project Management

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