Mobility specialist Work, Jobs in Eng (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Assisted Travel Driver Days
Wilson James —Crawley
- £14.76 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Housing Register Officer
Civic Recruitment Limited —Redbridge
- Remote
- Organisational skills
- Communication skills
Quick apply
8d
BME Specialist IDVA (Independent Domestic Violence Advocate)
Imece Women's Centre —London
- £28,000 - £31,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Organisational skills
Quick apply
6d
Specialist Learning Support Mentor
Cambridge Regional College —Cambridge
- £21,918 - £33,160 a year
- Part-time
- Organisational skills
- Teaching
- Free parking
- Employee discount
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Adminstration Assistant
Woking Community Transport —Woking
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
6h
Specialist Inclusion Mentor (SIM)
Blackpool & the Fylde College —Bispham
- £27,313 - £31,334 a year
- Free parking
- Annual leave
14d
Event Specialist
Candex —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Quality control
Fraud Officer - Southport
Department for Work and Pensions —Southport
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Employee Mobility Officer (111956-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Management
- University
- Communication skills
People Operations Specialist
KAYAK —London
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Quick apply
Employment Specialist
The Fedcap Group —Guildford
- £33,048 - £35,535 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Academic Support (sighted guide, non-medical help)
First Hand Support —Bristol
- £17 an hour
- Microsoft Word
- Experience working with individuals with disabilities
- English
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Immigration Specialist
Global Wind Service —Kingston upon Hull
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Continuous improvement
- Flexible schedule
Quick apply
8d
Specialist Rehabilitation and Mobility Centre Administrator
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £25,760 - £27,476 a year
- Part-time
- Rehabilitation centre
- In-person
- Negotiation
- Relocation assistance
6d

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Cannock

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in eng

Mobility Support Specialist

Immigration Services Officer (111957-0726)

Employment Specialist (IPS) - Birmingham & Solihull

Assisted Travel Driver Days

Housing Register Officer

BME Specialist IDVA (Independent Domestic Violence Advocate)

Specialist Learning Support Mentor

Intelligence and Incident Response Co-ordinator

Adminstration Assistant

Specialist Inclusion Mentor (SIM)

Event Specialist

Fraud Officer - Southport

Employee Mobility Officer (111956-0726)

People Operations Specialist

Employment Specialist

Bespoke Relocation Manager

Academic Support (sighted guide, non-medical help)

Airport Station Manager

Immigration Specialist

Specialist Rehabilitation and Mobility Centre Administrator

I want to receive the latest job alerts for mobility specialist in eng

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