Senior desktop support technician Work, Jobs in Eng (with Salaries)

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Senior IT Support Technician
KeolisAmey Metrolink —Manchester
- £42,898 a year
- Full-time
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
6d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
Senior RME Technician, DSA6 RME Team
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Flexible schedule
6d
Junior IT Technician
Belzona Limited —Harrogate
- £26,227.50 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
8d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
ICT Technician
YMCA St Pauls Group —London
- £32,747.05 a year
- School
9d
Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply
Senior IT Technician
The Premier League —London
- Team management
- Recruiting
- In-person
Quick apply
21h
ICT and Reprographics Technician
Harris Federation —London
- £32,535 - £33,012 a year
- SharePoint
- Communication skills
- School
- Annual leave
Head of IT and Development
Gener8 Spaces Ltd —Padiham
- £35,000 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
- Free parking
Quick apply
3d
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Kettering
- Weekend availability
- Engineering
- Maintenance
- Bachelor's degree
- Flexible schedule
1d
Data Centre Operations Technician
Exponential-e —Farnborough
- Continuous improvement
- Travel
- Communication skills
- Referral programme
Quick apply
Sr IT Systems Engineer
Palo Alto Networks —London
- Full-time
- Google Suite
- Analysis skills
- Bachelor's degree
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
Sr Technician, Site Services
ABACUS —London
- Continuous improvement
- Travel
- Mentoring
Quick apply
9d
Senior Animal Technologist (ID4838)
Animal and Plant Health Agency —New Haw
- £38,795 a year
- Overtime
- Microsoft Outlook
- Doctoral degree
- English
- Annual leave
- Employee discount
7d

I want to receive the latest job alerts for senior desktop support technician in eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior desktop support technician jobs near eng

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

General Dynamics Information Technology -
Molesworth

Apply Now

Job details

£33.97 - £35.19 an hour

Qualifications

Technical troubleshooting
Desktop support
User account provisioning
Ticket management
User account management
Bachelor's degree
Ticket management systems
Communication skills
Active Directory

Full job description

Clearance Level

Top Secret/SCI

REQ#: RQ224468

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. You will be part of a dynamic team that is delivering a business-driven Enterprise Network to support BICES Global Enterprise Mission Support Services increasing performance, security, scalability, and stability while reducing costs and complexity resulting in increased supportability.

Responsibilities:

Provide Tier 1 and Tier 2 technical support for desktops, printers, and peripheral equipment
Responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems
Diagnose and resolve hardware, software, OS, network connectivity, and application-related issues
Install, configure, upgrade and maintain Windows workstations and related hardware in an enterprise environment
Manage user accounts, password resets, group memberships and access via Active Directory
Image, deploy, and configure workstations according to organizational standards
Install and maintain approved software, security patches, drivers, and end-point applications
Configure, troubleshoot, and maintain supported printers, scanners, conference-room equipment, monitors, VTC equipment, and other peripherals
Collaborate with internal IT teams (Level 2 and 3) to resolve incidents and implement technology improvement
Maintain accurate hardware inventory records and assist with asset lifecycle management.
Provides technical support and training to end-users
Maintains current knowledge of relevant technology as assigned

Required Qualifications:

3 years of experience required.
Bachelor’s degree – may substitute additional years of experience.
Must possess and maintain a TS/SCI Clearance.
Must meet DoW 8140 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining active Security Plus CE certification and computing environment training certificate. Computing environment training must be completed within 2 weeks of being hired.
Must have good teamworking and communication skills since this position entails coordinating with many different work centers.
Must have good and professional customer relationship skills.
Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. This is a Desktop Support Maintenance position, part of a team of 8.
Must have desktop support experience in installing/removing client software, diagnosing and troubleshooting computer workstations, and installing software patches
Proven ability to balance, prioritize and organize multiple tasks
Proven ability to resolve problems efficiently and effectively while recognizing customers' competence levels and approaching each level appropriately.
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment

Preferred Qualifications:

Experience supporting multinational customers preferred.
Experience operating in deployed environments preferred.
ITIL Foundations v4 certification preferred.
Ability to lift up to 50 pounds

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $33.97 - $35.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

senior desktop support technician jobs in eng

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

IT Coordinator/ Helpdesk Technician

Senior IT Support Technician

IT Support Technician

Senior RME Technician, DSA6 RME Team

Junior IT Technician

IT Support Technician

IT Field Engineer

ICT Technician

Senior IT Technician

Senior IT Technician

ICT and Reprographics Technician

Head of IT and Development

Reliability Maintenance Engineering Technician

Data Centre Operations Technician

Sr IT Systems Engineer

Managed Services Technician

Data Centre Operations Technician / Team Leader

Sr Technician, Site Services

Senior Animal Technologist (ID4838)