Senior director Work, Jobs in Eng (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- AI
- Leadership
Quick apply
Senior Director, Activation Lead
Jazz Pharmaceuticals —London
- £224,000 - £336,000 a year
- Remote
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
Impact and Partnerships Director
Cambridge Hughes Hall —Cambridge
- £70,929 - £82,194 a year
- Full-time
Assistant Director of Transformation
Warrington Borough Council —Warrington
- £85,782 - £91,758 a year
- Full-time
- Team management
- Leadership
10d
Executive Director - Transformation and Improvement
Warrington Borough Council —Warrington
- £143,662 a year
- Full-time
- Continuous improvement
7d
Director of Visit and Meet
Marketing Nottingham and Nottinghamshire —Nottingham
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- IT
- Annual leave
- Flexitime
Quick apply
Sr Director, Drug Development Lead
IQVIA —Reading
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
- Work from home
9d
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Tax experience
- Profit sharing
- Annual leave
Senior PMO Manager
Mercury Hampton Ltd —London
- £60,000 - £95,000 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
- Annual leave
Quick apply
Regional Director - Customer (East)
Bromford Flagship Livewest —Thetford
- Up to £140,000 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
8d
Group Director of Inclusion
EKCGroup —Ashford
- £75,274 a year
- Presentation skills
- Communication skills
- Employee discount
Innovation Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £100 - £179 an hour
- Remote
- AI
Quick apply
Deputy Director of Operations
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £112,782 - £129,783 a year
- Full-time
- Management
- Continuous improvement
- Contracts
9d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Director of Programme Delivery
Tes Global —Sheffield
- £75,000 - £90,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Team management
Quick apply
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- Training & development
- AI
- Annual leave
Quick apply
Programme Director - West Midlands
Right to Succeed —Birmingham
- £58,916 - £63,717 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Budgeting
- Annual leave
- Work from home
Quick apply
10d
Senior Director People Partner, EMEA
Cytiva —Little Chalfont
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
Director of People & Culture
Norwood —London
- £95,000 - £100,000 a year
- Human resources
- Mentoring
- Recruiting
- Free parking
- Annual leave
Quick apply
12d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior director jobs in eng

Sr.Dir,Patient Experience

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Senior Director, Activation Lead

Impact and Partnerships Director

Assistant Director of Transformation

Executive Director - Transformation and Improvement

Director of Visit and Meet

Sr Director, Drug Development Lead

Senior Director - Executive Compensation and Equity Program

Senior PMO Manager

Regional Director - Customer (East)

Group Director of Inclusion

Innovation Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Deputy Director of Operations

Senior Director, Information Technology EMEA

Director of Programme Delivery

Senior Director Brand and Content - 100% Remote - Europe

Programme Director - West Midlands

Senior Director People Partner, EMEA

Director of People & Culture

I want to receive the latest job alerts for senior director in eng

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