Call taker Work, Jobs in England (with Salaries)

Contact Centre call Handler
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
7d
Order Taker, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Phone etiquette
- Employee assistance programme
- Sick pay
Recruiter
Wayfair —Lutterworth
- £34,020 - £37,800 a year
- Full-time
- AI
People Operations Associate
Omnea —London
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Contracts
Customer Service- Back Office
Franke —Manchester
- Hybrid work
- Analysis skills
- Computer skills
- Time management
1d
AI Solutions Associate
Omnea —London
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
High Ticket Sales Executive
Knowledge to Action —Hampton Court
- £30,000 - £35,000 a year
- Full-time
- In-person
Quick apply
1d
Procurement Associate - Supply Chain
Wayfair —London
- £33,000 - £39,500 a year
- Full-time
- English
- AI
- Communication skills
- Employee discount
- Gym membership
14d
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Customer Support & Sales Executive (Account Manager)
Hello Hello —Reigate
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Sick pay
Quick apply
12h
CFO Evolution Support Assistant
Employment —Sheffield
- £25,977 a year
- Full-time
- Organisational skills
- Front desk
- Computer skills
3d
Office Manager
Omnea —London
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Contracts
Marketing Associate (Promotions)
Wayfair —London
- £33,000 - £39,500 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- AI
- Employee discount
1d
Commercial Analyst
Wayfair —London
- £42,000 - £46,250 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Employee discount
- Life insurance
Administration Assistant
East of England Community Health and Care NHS Trust (Cambridgeshire) —Norwich
- £25,272 a year
- Full-time
- Inventory control
- Computer literacy
- Research
3d
Sales Representative - UK
Blend Marketing —Reading
- £40,000 a year
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
Creative Director
Wayfair —London
- £98,165 - £111,632 a year
- Full-time
- In-person
- AI
- Leadership
- Employee discount
- Life insurance
Carbon Analyst
Sylvera —London
- Full-time
- Spanish
- Communication skills
- Time management
- Annual leave
- Sick pay
Intel Analyst
Mitie —York
- £28,046.52 a year
- Microsoft Word
- English
- Bachelor's degree
Transport Coordinator
Wayfair —Lutterworth
- £14.84 - £16.32 an hour
- Full-time
- Google Suite
- Analysis skills
- Organisational skills
3d

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Contact Centre call Handler

TTS360
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
From £23,000 a year
7 days ago

Benefits

On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
GCSE
Incident documentation
Case record updates
Customer interaction
Outbound calling
Incident log maintenance
Communication skills
Time management

Full job description

Company Overview

Total Transparent Solutions (TTS360) specializes in fleet incident management and motor claims solutions, delivering transparent, cost-effective, and tailored services to enhance customer experience and operational efficiency within the motor sector.

We are seeking a dedicated Call Taker to join our team in Burton On Trent. In this role, you will be the first point of contact for our clients and their customers, providing exceptional customer service and support throughout FNOL (First notification of loss) and roadside assistance calls who may be road side in stressful situations.

You will be required to collate information relating to potential claims, ensuring a complete and accurate description of the accident or incident circumstances is recorded within our database.

You will be make some outbound calls on existing claims to the customer and suppliers to ensure a smooth claims process. You will be required to record all instructions and communications relating to the claim file in Activenet in order to retain a full audit trail.

Full training will be provided for the successful candidates.

Responsibilities

· Provide a first response service to our fleet clients for Accident and Roadside Assistance Calls

· Accurately obtain and record all the relevant details

· Liaise with third party service providers and monitor performance

· Provide excellent customer service at all times

· Ensure Service Level Agreements are adhered to

· Communicate effectively with all team members

· Proactive thinking required to ensure our clients expectations are met at all times

· Good time management

· Customer Service / Call Centre experience preferred

· Vehicle knowledge preferred but not essential

· Good geographical knowledge of the UK

· Excellent telephone manner and communication skills

· Customer focus

· Attention to detail, grammar, punctuation and spelling

· To be able to work independently and as part of a team

-- Weekend work & working from home (after training)

· Proactive approach to work

· Work on own initiative

Job Types: Full-time, Permanent

Pay: From £23,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

call taker jobs in england

Contact Centre call Handler

Order Taker, Pre-Opening - The St. Regis London

Recruiter

People Operations Associate

Customer Service- Back Office

AI Solutions Associate

High Ticket Sales Executive

Procurement Associate - Supply Chain

Warehouse IT Support Associate

Customer Support & Sales Executive (Account Manager)

CFO Evolution Support Assistant

Office Manager

Marketing Associate (Promotions)

Commercial Analyst

Administration Assistant

Sales Representative - UK

Creative Director

Carbon Analyst

Intel Analyst

Transport Coordinator

I want to receive the latest job alerts for call taker in england

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