Chief nursing officer Work, Jobs in England (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Director of Nursing/Deputy Chief Nursing Officer
Sirona care & health CIC —Yate
- £112,782 - £129,783 a year
- Full-time
- Annual leave
Chief Experience Officer
Mid Yorkshire Teaching NHS Trust —Wakefield
- Full-time
- Continuous improvement
- AI
- Leadership
7d
Chief Operating Officer
Bedfordshire Hospitals NHS Foundation Trust —Luton
- Full-time
- Continuous improvement
- Human resources
- Recruiting
Chief Operating Officer
Bupa —London
- Full-time
- Management
- Hospital
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
5d
Nurse Case Manager (15 hours)
Collinson —Haywards Heath
- Hybrid work
- Hotel
- Case management
- Communication skills
Chief Clinical Information Officer (CCIO)
Central London Community Healthcare NHS Trust —London
- £103,102 - £117,560 a year
- Full-time
- Rehabilitation centre
- AI
- Leadership
13d
Deputy Director of Quality
South Tees Hospitals NHS Foundation Trust —Middlesbrough
- £112,782 - £129,783 a year
- Full-time
- Management
- Continuous improvement
Chief Nurse
Great Ormond Street Hospital for Children —London
- Full-time
- Management
- Hospital
- Communication skills
5d
Deputy Director Infection Prevention and Control (DDIPC)
PracticePlusGroup —Reading
- £85,000 a year
- Remote
- Continuous improvement
- Training & development
- Leadership
6d
Director of Safeguarding
NHS Thames Valley Integrated Care Board —Oxford
- £112,782 - £129,783 a year
- Full-time
- Leadership
10d
Head of Mental Health & Wellbeing
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
8d
EPR and PEP Clinical Implementation Lead
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £66,582 - £77,368 a year
- Full-time
- Master's degree
- Supervising experience
1d
Deputy Designate for Safeguarding Children and Children Looked After
Hampshire and Isle of Wight ICB —Eastleigh
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
- Sick pay
13d
Associate Network Service Manager
Healios —London
- Up to £70,000 a year
- Full-time
- Remote
- Project management
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Network Director of Nursing and Quality - The Bay
Lancashire and South Cumbria NHS Foundation Trust —Lancaster
- Full-time
4d
Resident Doctor in General Surgery (Registrar Level)
Bupa —London
- £85,000 a year
- 12 hour shift
- Hospital
- Computer literacy
- Surgery
- Employee discount
- Gym membership
Quick apply
Lifestyle & Wellness Co-ordinator
Bupa —Stockcross
- £13.30 an hour
- Weekend availability
- Budgeting
- Employee discount
- Gym membership
Quick apply
Senior Nurse for Unscheduled Care
Procare Health Ltd —Godalming
- £41,957 - £50,387 a year
- Full-time
5d
Clinical Group Director of Operations
Guy's and St Thomas' NHS Foundation Trust —London
- Full-time
- Management
13d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

chief nursing officer jobs in england

Sr.Dir,Patient Experience

Director of Nursing/Deputy Chief Nursing Officer

Chief Experience Officer

Chief Operating Officer

Chief Operating Officer

Nurse Case Manager (15 hours)

Chief Clinical Information Officer (CCIO)

Deputy Director of Quality

Chief Nurse

Deputy Director Infection Prevention and Control (DDIPC)

Director of Safeguarding

Head of Mental Health & Wellbeing

EPR and PEP Clinical Implementation Lead

Deputy Designate for Safeguarding Children and Children Looked After

Associate Network Service Manager

Network Director of Nursing and Quality - The Bay

Resident Doctor in General Surgery (Registrar Level)

Lifestyle & Wellness Co-ordinator

Senior Nurse for Unscheduled Care

Clinical Group Director of Operations

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