Vacancy Type
Police Staff
Area Command / Department
Sunderland
Location
South Tyneside
Contract Type
Permanent
Hours
Full Time
Salary Range
£30,276 - £32,613
Closing Date
04/08/2026
Role:
Salary: Band 6, £30,276 – £32,613
Location: Work base is Milbank – however agile across stations. (The successful candidate will work across all locations in the area command, regularly linking in with local NPT teams in their sectors depending on organisational need.)
Hours/Contract: 37 Hours, Permanent
Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As a Disability Confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.
Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.
Learn about our full benefits package.
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a Community Engagement Officer.
Our Community Engagement team is evolving, and we need innovative, solution-focused individuals just like you! Join our dynamic team and play a pivotal role in engaging with diverse community organisations, especially those seldom heard. Collaborate with internal and external stakeholders, including Neighbourhood Policing Teams, to tackle local issues and deliver innovative problem-solving services. Your goal will be to build trust and confidence by developing positive relationships with the community and neighbourhood partners and developing sustainable solutions for community issues.
In addition to this you will have a real passion for current affairs, you will keep up to date with local and national news to eagerly stay ahead of emerging community concerns and tensions. We need your enthusiasm to contribute to the completion of vital Community Tension Assessments. Be the driving force for positive change in your community!
What you’ll do
You will be travel throughout South Tyneside and Sunderland attending a wide range of community groups and organisations, delivering presentations on subjects such as Hate Crime and Serious Youth Violence, as well as being heavily involved in projects and joint working with community partners.
You must be able to establish meaningful links with community organisations and external agencies to promote partnership working, to create and implement solutions to local issues.
Contribute to the Force’s objectives relating to community cohesion, by working in conjunction with Neighbourhood Policing Teams to research local needs. Coordinate support to under-represented victims of crime and disorder and vulnerable and repeat victims, by liaising with internal and external agencies.
Identify emerging trends and issues in respect of victims, locations and offenders (including address checks processes) to develop sustainable solutions through community cohesion in conjunction with Neighbourhood Policing Teams and to allow regular intelligence reports on emerging issues be created for the Force.
You’ll also be responsible for reviewing, monitoring, and recording incidents of hate crime, helping to inform current community tensions by identifying ongoing patterns and trends.
This is an important role where you can make a very real, visible difference to the public, communities and individuals that you meet.
Sound interesting? For further information, and to support your application, please view the job description.
What you’ll bring
Excellent interpersonal and communication skills both written and verbal.
Proactive approach and ability to take initiative, capable of working under pressure and meeting deadlines, skilled in prioritising workloads based on importance and timescales, and adept at considering solutions to issues.
Ability to engage and actively breakdown barriers in conflicting community groups.
Demonstrable ability to present written information clearly and accurately, with excellent organisational skills, proficiency in handling sensitive information (information security), competency in keyboard, word processing, internet, and IT skills, and experience in clerical/administrative duties.
Proficient in using social media platforms, electronic mail, and computerized diary systems, with the ability to manage a workload effectively.
Experience of delivering engaging presentations to a range of audiences.
Candidates must have the capability to travel to different locations across the Force area to undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential.
Candidates must be willing to undertake basic Police Personal Safety Training (PPST) to include First Aid.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Interested to learn more? For further information about the role please contact
[email protected].
What we offer
26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
NHS Fleet Solutions Car Lease Scheme
Enhanced maternity, shared parental and adoption leave
Flexi time – allowing you to fit your working hours around your individual needs
Flexible working (we are happy to discuss options such as compressed hours)
Agile working – option to work from home, your team zone, and spaces across the force
Fantastic market-leading public sector pension scheme with up to 16% employer contribution
Corporate travel schemes – local rail, bus services and metro discounts
Access to private healthcare and eye test vouchers
Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
Access to gyms in some stations
Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
Cycle to work scheme
Opportunity to volunteer in local community
We
are committed to building a dynamic, agile workplace where meaningful
connection are key. For roles designated as agile or home-based, employees will
work from a Force site at least once a week, with two days recommended. Hiring
managers will be happy to discuss how this works in practice at interview
stage. This approach helps build strong relationships, supports wellbeing, and
fosters collaboration across teams.
Just so you know
Candidates with priority status will be given precedence for this role over other applicants.
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Community Engagement Officer with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re ing for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, ing the same fair approach for all candidates.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via
[email protected] for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
Terms of appointment
This is a fixed term role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to for any other post advertised internally or externally.
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