Helpdesk team leader Work, Jobs in England (with Salaries)

Freelance Account Helpdesk Agent
International Workplace Group plc —London
- Remote
- English
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
1d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
9d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Analytics
- Annual leave
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Monday to Friday
- Computer literacy
- Organisational skills
- Computer skills
12d
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Helpdesk Administrator
Skanska —London
- Data entry
- Organisational skills
- Bereavement leave
9d
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Continuous improvement
- Team management
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
5d
Freelance Account Helpdesk Agent
IWG —London
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
11d
Helpdesk Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Full-time
- Microsoft Word
- Management
- Hospital
- Annual leave
- Employee assistance programme
Quick apply
4d
Contract Support Team Leader
Arcus FM —Redditch
- Up to £40,441 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Team management
- Annual leave
Quick apply
11d
Engineering Helpdesk Supervisor
Siemens —Slough
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Flexible schedule
11d

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Freelance Account Helpdesk Agent

International Workplace Group plc -
London

Apply Now

Job details

Freelance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
English
Complaint handling
Customer interaction

Full job description

Location City:

London
Country:

United Kingdom
Location Type:

Remote
Contract Type:

Freelance
Employee Type:

Freelancer
Essential Languages:

English
Vacancy Reference:

50554

Account Helpdesk Agent

Are you ready to join the workspace transformation?

Leading a transformation requires talent, energy, focus and commitment – that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.

If that sounds like you read below to find out more!

Job purpose

IWG currently has openings for “Account Helpdesk Agents” working within our Customer Service Team. As an Account Helpdesk Agent you play a key role in ensuring our Customers have a Great Day at Work – everyday – by carrying out the below tasks.

Handling customer service queries via telephone and email.
Resolve account, billing and payment queries.
Provide first-contact resolution where possible.
Update Customers on the progress of their query when first-contact resolution is not possible.
Liaise with non-customer facing departments and local field teams to provide speedy resolution to our Customers.
Manage Customer complaints and queries in the designated system.
Meet agreed SLA’s – regardless of support required from additional departments the responsibility of providing resolution within SLA lies with the Account Helpdesk Agent.
Work towards both individual and team targets daily.
Perform other duties and tasks as assigned.

About IWG

IWG companies such as Regus, Spaces, No18, Openoffice, Basepoint and Signature now help millions of people in almost 3,300 locations in over 1,000 towns and cities across more than 110 countries. We create personal, financial and strategic value for businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders

About Account Helpdesk

Our Barcelona based Account Helpdesk comprises of a team of 60+ international professionals from all over the world. By working together, we can provide our Customers with world class service and on-the-spot resolution to make sure that they have a Great Day at Work!

We believe that in order for our Customers to have a Great Day at Work our team should too – that’s why we have created a fast-paced, dynamic and engaging department that celebrates each of our Agents and holds regular themed event days and team building gatherings.

Check us out on Instagram @iwg_ops_bcn

Apply Now

Refine Your Search

helpdesk team leader jobs in england

Freelance Account Helpdesk Agent

IT & Helpdesk Manager - Panavision London

Overnights Customer Service Advisor

Helpdesk Agent (Full Time Office Working inc weekends)

Helpdesk Operator