Foundation manager Work, Jobs in Epsom, Sry (with Salaries)

Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
9d
Grant Manager - Fidelity UK Foundation
Fidelity International —Cannon Street Station
- £47,000 - £53,000 a year
- Full-time
- Data analysis skills
- English
- Administrative experience
10d
Proposal Manager
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- SharePoint
4d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Senior Programme Manager
QinetiQ —Farnborough
- £75,150 - £83,500 a year
- Full-time
- Employee discount
Services Project Manager
Siemens —Farnborough
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
2d
Business Development Manager (K‑Culture)
Within London Ltd —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Organisational skills
- Free parking
- Flexitime
Quick apply
11d
Workforce Learning Programmes Manager
SkillUp Valley Foundation —London
- £64,000 a year
- Full-time
- Education
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
7d
Project Manager (Interior Fitout Firm)
JLH INTERIORS LTD —Haywards Heath
- £45,000 - £60,000 a year
- Full-time
- Project management
- In-person
Quick apply
Regional Outreach Manager (Voluntary Returns) - London based
IRARA Services —London
- £40,000 - £42,000 a year
- Weekend availability
- Hybrid work
- Supervising experience
- Project management
- No degree
- Annual leave
Quick apply
6d
Curriculum Manager - Apprenticeships (Trades & Services)
LSEC —London
- £52,549 - £56,821 a year
- Full-time
- University
- IT
- Annual leave
- Employee assistance programme
Process Improvement Programme Manager
Wellcome Trust —London
- £76,880 - £96,100 a year
- Continuous improvement
- In-person
12d
Area Manager, LCY3
Amazon UK Services Ltd. —Dartford
- Weekend availability
- Bachelor's degree
- No degree
- Business
- Flexible schedule
Sales Manager, Nonprofit & Education, EMEA
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Sales
- English
- Presentation skills
- Flexible schedule
Service Manager Upholstery
DFS —Crawley
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Philanthropy Manager
Birkbeck University of London —London
- £51,713 - £60,858 a year
- Full-time
- University
- Annual leave
10d
Academic Standards & Compliance Manager
LSEC —London
- £52,549 - £59,408 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
Senior Technology Application Manager
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Employee discount
- Gym membership
2d

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Complaints Manager

Surrey and Borders Partnership NHS Foundation Trust -
Leatherhead

Apply Now

Job details

Full-time
£51,657 - £58,785 a year
9 days ago

Benefits

Free parking

Full job description

The post holder will be responsible for ensuring the effective day-to-day management of the complaints and PALS team within the Trust. To lead in facilitating negotiated solutions or resolution of issues as speedily as possible, in relation to the concerns of people, their carers and families. To be visible and approachable to people who use services, carers and their family and lead on the undertaking of the Patient Advice and Liaison Role.

The post holder will need to be able to ensure that people are treated appropriately, professionally and with respect during the complaints process and that the Trust values are visible in leadership behaviour.
There is also a requirement to teach others best practice and key skills related to having difficult but open and honest conversations.
The post holder will work in collaboration to increase people’s awareness of how to raise a concern and support people giving feedback through multiple channels.

The post holder will take the lead on developing our People’s Experience work across the Trust drawing together complaints/PALS feedback with our real time experience feedback.

To manage the Complaints and PALS Team
To build and maintain good relationships with clinical and non-clinical staff across Directorates and Departments.• To ensure the Trust adheres to the Complaints Regulations

Monitor and report on complaints and PALS performance

To build and maintain good relationships with key stakeholders and the local community.

Articulate the significance and potential impact of government policies as they relate to policy, practice, and its development.
Proactively work within the principles of being open and honest (Duty of Candour)
The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.
The post holder will lead on the implementation and embedding of Ai technology (Quail) within complaint responses to ensure that it is being utilised optimally across the Trust.
To act as Liaison Officer when a complaint has been referred to the Ombudsman for investigation.

Candidates who are shortlisted will be invited to undertake a:

Psychometrics (virtual) w/c 3rd August 2026

Interviews will take place on Tuesday 11th August 2026

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Please check the job description & person specification document for more information on the requirements for this job

Apply Now

Refine Your Search

foundation manager jobs in epsom, sry

Complaints Manager

Grant Manager - Fidelity UK Foundation

Proposal Manager

Aftersales Manager

Strategic Account Manager

Senior Programme Manager

Services Project Manager

Embassy Liaison Manager

Business Development Manager (K‑Culture)

Workforce Learning Programmes Manager

Project Manager (Interior Fitout Firm)

Regional Outreach Manager (Voluntary Returns) - London based

Curriculum Manager - Apprenticeships (Trades & Services)

Process Improvement Programme Manager

Area Manager, LCY3

Sales Manager, Nonprofit & Education, EMEA

Service Manager Upholstery

Senior Philanthropy Manager

Academic Standards & Compliance Manager

Senior Technology Application Manager

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