Client onboarding and review officer Work, Jobs in Erith, Eng (with Salaries)

Triage and Administration Officer
Re-Instate Ltd —Erith
- £14.80 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
6d
Client Account Manager
Apex Housing Solutions —London
- Up to £30,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Referral programme
Quick apply
13d
Interim People Advisor (12-14m fixed term contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Liaison Officer
Metrea Management LLC —London
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
Legal CDD Manager
Regulation and Compliance Office —London
- Up to £40,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Organisational skills
Quick apply
Junior Treasury and Bank Reconciliation Officer
Ballinger Group —London
- Full-time
- Analysis skills
- Accounting
- Organisational skills
Quick apply
People Transformation Manager - Maternity Cover - October Start
Gravita —London
- £60,000 - £80,000 a year
- Hybrid work
- Project management
- Travel
- Communication skills
Quick apply
13d
Human Resources Advisor
Markmonitor Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Officer
COLAS RAIL UK —London
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
Trust Officer (Part-Time)
Doctify —London
- Part-time
- Hybrid work
- Leadership
- Annual leave
- Referral programme
Middle Office Associate
Corpay —London
- Full-time
- Communication skills
- Life insurance
Compliance Officer
ED&F Man Commodities —London
- English
- Master's degree
- Bachelor's degree
UK | Account Manager | Principal Consultant
Infinite Lambda —London
- Full-time
- Remote
- English
- Presentation skills
- Communication skills
Assistant Claims Handler
The Hartford —London
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Human Resources Senior Manager
HarrisonParrott —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Human resources
- Annual leave
Quick apply
7d
Head of Brokerage
Kota —London
- Full-time
- Hybrid work
- Sales
- Supervising experience
- APIs
Data Privacy Specialist (VN2942)
Marex —London
- Full-time
- Master's degree
- AI
Quick apply
13d
Chief Product Officer
Doctify —London
- Hybrid work
- Leadership
- Annual leave
- Referral programme
Account Manager - Enterprise - EMEA
Flosum —London
- Full-time
- Hybrid work
- DevOps
- Product management
- Travel
- Flexible schedule
Quick apply

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Triage and Administration Officer

Re-Instate Ltd
Erith

Quick apply

Job details

Part-time
£14.80 an hour
6 days ago

Benefits

Company pension

Qualifications

Triage
Administrative experience
Organisational skills
IT
Communication skills
Office experience

Full job description

Job Description: Triage and Administration Officer

Job Title:

Triage and Administration Officer

Contract:

Fixed-term (1 Year)
Start Date: 1st August 2026
End Date: 31st September 2027

Reporting to:

Early Intervention Manager

Hours of Work:

8 hours per week
Working hours: 2 days a week. Hours and days to be agreed.

Salary:

£14.80/hour

Role Overview

Want to use your skills to change lives in Bexley?

Re-Instate believes everyone deserves the chance to thrive, grow, and reach their full potential. We need an organised, passionate individual to join our small, impactful team. Re-Instate is a charity that has been working at the heart of the local community for over 60 years.

This role forms part of a pilot project early intervention service supporting individuals experiencing mild to moderate mental distress, including anxiety, depression, low confidence, trauma, or adjustment difficulties. The aim is to provide timely therapeutic support to improve mental health outcomes, prevent escalation, and support individuals in making positive life and employment-related decisions.

The Triage and Administration Officer will play a key role in managing referrals, coordinating access to counselling services, and ensuring the smooth day-to-day operation of the service.

About the Organisation

Re-Instate has been working at the heart of the local community in Bexley for over 60 years. It focuses in two key areas, a mental health employment service and Living Well, supporting adults with learning disabilities through a range of tailored activities.

Benefits

Living Wage Employer, access to blue light card, access to free counselling, contributary pension

Location

Re-Instate Employment Centre, Unit 43/44 Riverside Shopping Centre, Erith DA8 1RG

How to Apply

Please send CV and Cover Letter to Simon Hart – [email protected]

Triage & Referral Management

Receive, review, and manage incoming referrals
Assess suitability and eligibility for the service
Manage and maintain an active waiting list for counselling
Ensure timely processing of referrals and allocation of clients

Client & Counsellor Coordination

Liaise with trainee counsellors to allocate clients appropriately
Arrange and confirm initial client appointments
Act as the main point of contact for referral queries and trainee counsellor enquiries
Coordinate room bookings and allocation for counselling sessions
Monitor engagement and attendance, ensuring minimal missed sessions and unused capacity

Onboarding & Administration

Coordinate onboarding of new trainee counsellors with support from a qualified counsellor
Facilitate onboarding processes including agreements, contracts, policies, and system setup
Respond to onboarding queries and ensure compliance requirements are completed
Maintain accurate and up-to-date records, procedures, and administrative systems

Operational Support

Action and escalate operational issues where necessary
Monitor processes and identify what is working well and areas for improvement
Use initiative to contribute to service development and efficiency
Support outreach activity and referral pathways to increase access to the service

Safeguarding & Governance

Adhere to safeguarding requirements, organisational policies, and procedures
Handle incidents or issues in line with policy and escalate appropriately
Maintain strict confidentiality and professional boundaries at all times

Reporting & Monitoring

Support the completion of monitoring reports
Track service usage, engagement, and outcomes
Ensure accurate data collection and reporting

Additional Duties

Undertake general administrative duties as required
Support service delivery as needed within the scope of the role

Essential Skills & Experience

Strong organisational and administrative skills
Experience of working or supporting vulnerable individuals
Ability to manage multiple tasks and prioritise workload effectively
Excellent communication and interpersonal skills
Ability to work independently and use initiative
Good attention to detail and accuracy
Understanding of confidentiality and professional boundaries

Desirable Experience

Experience working in mental health, counselling, or support services
Experience in triage, referrals, or client coordination
Knowledge of safeguarding practices

Safeguarding Requirement

The successful candidate will be required to undergo an Enhanced DBS check if they do not hold a valid certificate on the DBS Update Service.

Pay: £14.80 per hour

Work Location: In person

Quick apply

Refine Your Search

client onboarding and review officer jobs in erith, eng

Triage and Administration Officer

Client Account Manager

Interim People Advisor (12-14m fixed term contract)

Liaison Officer

Legal CDD Manager

Junior Treasury and Bank Reconciliation Officer

People Transformation Manager - Maternity Cover - October Start

Human Resources Advisor

HR Officer

Implementation Lead

Trust Officer (Part-Time)

Middle Office Associate

Compliance Officer

UK | Account Manager | Principal Consultant

Assistant Claims Handler

Human Resources Senior Manager

Head of Brokerage

Data Privacy Specialist (VN2942)

Chief Product Officer

Account Manager - Enterprise - EMEA

I want to receive the latest job alerts for client onboarding and review officer in erith, eng

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