Mentor Work, Jobs in Evercreech, Som (with Salaries)

Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
1h
Kennel Supervisor
Happy Landings Animal Rescue —Shepton Mallet
- From £28,000 a year
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
21h
Weighbridge Coordinator
Holcim —Shepton Mallet
- In-person
- Communication skills
- Time management
- Employee discount
14h
Behaviour Mentor
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Outreach Mentor
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Sports Mentor
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Freelance/Self-Employed School Youth Mentor
The Altering Group —Yeovil
- £24.50 an hour
- Childcare
- Working with children
- Mentoring
Quick apply
12d
Behaviour Mentor – Shepton Mallet
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Youth Mentor – Shepton Mallet
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Outreach Mentor in Shepton Mallet
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Intervention Mentor
Lexia Education Services —Glastonbury
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Sports Mentor in Shepton Mallet
Lexia Education Services —Shepton Mallet
- £109.50 - £130.00 a day
- Full-time
- Mentoring
- School
General Operative
Holcim —Shepton Mallet
- Rotating shift
- Communication skills
- Employee discount
Youth Mentor
Lexia Education Services —Glastonbury
- £109.50 - £130.00 a day
- Full-time
- IT
- School
Lead Specifications Technologist
YeoValley —Blagdon
- £40,000 a year
- Monday to Friday
- Supervising experience
- Communication skills
Quick apply
Engagement Tutor
Lexia Education Services —Castle Cary
- £30 - £36 an hour
- Temporary
- English
- Communication skills
- School
Outreach Mentor in Glastonbury
Lexia Education Services —Glastonbury
- £109.50 - £130.00 a day
- Full-time
Team Leader Local Laws
Wellington Shire Council —Street
- £92,473 - £100,655 a year
- Full-time
- Restaurant
- Café
- Communication skills
9h
RCC Administrator
Holcim —Frome
- Administrative experience
- Continuous improvement
- Organisational skills
- Employee discount
5d
Mentor in Frome
Lexia Education Services —Frome
- £109.50 - £130.00 a day
- Full-time

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Lead Service Desk Analyst

Rotork -
Bath

Quick apply

Job details

Full-time
1 hour ago

Qualifications

ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Job Description

Join us as a Lead Service Desk Analyst, where you’ll take the reins of a high-performing support team delivering exceptional IT service across a global organisation. Acting as the senior UK-based escalation point, you’ll combine hands-on technical expertise with strong leadership to keep operations running smoothly, drive performance, and champion continuous improvement—all while ensuring best-in-class service aligned to ITIL standards and SLAs.

What You’ll Do

Lead, mentor, and support a team of Service Desk Analysts, acting as the senior escalation point for complex issues
Oversee day-to-day Service Desk operations, ensuring smooth delivery aligned with ITIL 4 best practices
Manage workloads, prioritisation, and ticket flow to meet and exceed SLAs
Drive a culture of accountability, collaboration, and customer-focused support
Partner with the Global Service Delivery Manager to align on standards, tools, and performance
Use ServiceNow and reporting insights to optimise processes and improve service delivery
Identify trends and implement continuous improvements, automation, and knowledge-sharing initiatives

Qualifications

What You’ll Bring

Proven experience in a Service Desk or IT support leadership role
Strong technical troubleshooting skills with a hands-on approach
Knowledge of ITIL frameworks and service management best practices
Experience with ServiceNow (or similar tools) and performance reporting
A passion for continuous improvement, team development, and delivering excellent customer experience
Strong communication and stakeholder management skills

Why Join Us?

Be a key player in shaping global service delivery standards
Work in a collaborative, fast-paced environment with real impact
Opportunities to drive innovation, automation, and service improvement

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Quick apply

Refine Your Search

mentor jobs in evercreech, som

Lead Service Desk Analyst

Kennel Supervisor

Weighbridge Coordinator

Behaviour Mentor

Outreach Mentor

Sports Mentor

Freelance/Self-Employed School Youth Mentor

Behaviour Mentor – Shepton Mallet

Youth Mentor – Shepton Mallet

Outreach Mentor in Shepton Mallet

Intervention Mentor

Sports Mentor in Shepton Mallet

General Operative

Youth Mentor

Lead Specifications Technologist

Engagement Tutor

Outreach Mentor in Glastonbury

Team Leader Local Laws

RCC Administrator

Mentor in Frome

I want to receive the latest job alerts for mentor in evercreech, som

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