Program leader Work, Jobs in Ewhurst, Sry (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Team Leader
Urban - BRA_209 —Horsham
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Test Center Manager (Guildford)
Pearson —Guildford
- Weekend availability
- Management
- Computer literacy
- Travel
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Assistant Manager - Rodd & Gunn
Rodd&Gunn UK Ltd —Guildford
- £26,000 - £29,000 a year
- Customer service
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
1d
Employment Adviser
The Fedcap Group —Guildford
- £28,438 - £30,253 a year
- Full-time
- In-person
- Time management
- Annual leave
- Employee assistance programme
Quick apply
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Quality Assurance Manager (Mixed-Signal IC, Aerospace Industry)
MDA Space —Farnborough
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Project Controller
Surrey Satellite Technology Limited —Guildford
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Accounting
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Team Leader
Flaming Grill - BRA_103 —Horsham
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Admin
Johnson Controls —Sunbury
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Professional Veterinary Affairs Manager UK & Ireland (175066)
Colgate-Palmolive —Surrey
- £70,650 - £78,500 a year
- Doctoral degree
- Sales
- Business development
UK Transportation Manager
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
Sr. Program Manager, Strategic Accounts UK
Penguin Solutions —Staines-upon-Thames
- £56,000 - £70,000 a year
- Remote
- Computer Science
- PMP
- Engineering
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
11d
L&D Training Manager
ComXo —Slough
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Farnborough
- Doctoral degree
- Master's degree
- Bachelor's degree
Team Leader
Chef & Brewer - BRA_101 —Shere
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

program leader jobs in ewhurst, sry

Sr.Dir,Patient Experience

Team Leader

Bespoke Relocation Manager

Test Center Manager (Guildford)

Capture Manager

Assistant Manager - Rodd & Gunn

Employment Adviser

General Sales Manager

Quality Assurance Manager (Mixed-Signal IC, Aerospace Industry)

Project Controller

Academy Operations Team Leader

Team Leader

Admin

Professional Veterinary Affairs Manager UK & Ireland (175066)

UK Transportation Manager

Sr. Program Manager, Strategic Accounts UK

Director of Marketing

L&D Training Manager

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

Team Leader

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