Customer accounts manager Work, Jobs in Exeter, Eng (with Salaries)

Customer Accounts Manager
SNG (Sovereign Network Group) —Exeter
- £42,000 - £52,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Practice Manager
The South Lawn Medical Practice —Exeter
- £42,000 - £47,500 a year
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Sick pay
Quick apply
4d
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
Head of Account Management
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
13d
Finance Administrator
South West Metal Finishing Ltd —Exeter
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Contracts Manager
Glanua —Exeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
STILL UK Regional Key Accounts Manager
STILL Materials Handling Ltd. —Exeter
- Full-time
- Sales
- Forklift
- IT
Service Development Manager - 12 month fixed term contract
EDF Energy —Exeter
- £45,760 a year
- Hybrid work
- Continuous improvement
- Communication skills
5d
Regional Sales Manager
OrderYOYO —Exeter
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
International Development Delivery Manager
Met Office —Exeter
- £43,081 - £46,728 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
Quick apply
Account Manager
Ecolab Inc. —Exeter
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
STILL UK Senior Manager Key Accounts
STILL Materials Handling Ltd. —Exeter
- Full-time
- Sales
- Forklift
- IT
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Senior Property Surveyor - Care
Sanctuary Care —Exeter
- £44,159.49 a year
- Full-time
- Contracts
- Construction
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Flannery Plant Hire —Exeter
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Account Manager
Swanky —Exeter
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
- Employee assistance programme
- Flexible schedule
Quick apply
8d
Commercial Account Handler
Howden Group Holdings —Newton Abbot
- Full-time
- Hybrid work
- Employee discount
Sales Ledger Administrator
St David's Poultry Team Ltd —Lympstone
- £27,000 - £29,000 a year
- Full-time
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Key Account Manager
IQVIA —Exeter
- Negotiation
- Life insurance
Account Manager - Boots, Exeter
Revlon Corporate —Exeter
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount

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Customer Accounts Manager

SNG (Sovereign Network Group) -
Exeter

Apply Now

Job details

Full-time
£42,000 - £52,000 a year

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Leadership
Communication skills

Full job description

Salary:

£42,000.00 - £52,000.00 Per year ‌

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.

We have an opportunity for an Income Manager to join our team, to help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes.

This role will be based in Exeter with travel to other offices as and when required. SNG take a hybrid approach combining office and home working, with a minimum requirement of 2 days a week in the office.

The Role:

You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors . Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices.

Your responsibilities will include :

Lead and support a team, fostering a high-performing and professional environment.
Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money.
Ensure your team collaborates with other teams to provide a customer-centric service.
Use a data-driven approach to improve service delivery and efficiency.
Manage data related to income performance as per Sovereign's guidelines

To be successful in this role you'll need:

Essential:

Experience in a similar role within social housing, including income recovery for various tenures.
Knowledge of managing arrears in rented, leasehold, and shared ownership properties.
Proven ability to lead and motivate a rent/income collection team.
Up-to-date knowledge of legislation, regulations, and standards related to income collection.
Experience in using data to drive service performance and deploy resources effectively.
Strong leadership, communication, and interpersonal skills.
Evidence of excellent customer service in a complex environment.

Desirable:

Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential.

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Apply Now

Refine Your Search

customer accounts manager jobs in exeter, eng

Customer Accounts Manager

Practice Manager

Account Manager

Head of Account Management

Finance Administrator

Contracts Manager

STILL UK Regional Key Accounts Manager

Service Development Manager - 12 month fixed term contract

Regional Sales Manager

International Development Delivery Manager

Account Manager

STILL UK Senior Manager Key Accounts

Customer Success Manager

Senior Property Surveyor - Care

Account Manager

Account Manager

Commercial Account Handler

Sales Ledger Administrator

Key Account Manager

Account Manager - Boots, Exeter

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