Complaints manager Work, Jobs in Failsworth, Gtm (with Salaries)

Depot Manager
Response Logistics / Direct Response UK Ltd —Ashton-Under-Lyne
- £38,000 - £43,000 a year
- Full-time
- Management
- Budgeting
- In-person
- Gym membership
Quick apply
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
10d
Head of Customer Service
Stellify —Manchester
- £95,000 a year
- Full-time
- Team management
- Training & development
Quick apply
1d
Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
14d
Complaints Officer
Oldham Council —Oldham
- £31,537 - £34,434 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
Quick apply
9d
Customer Feedback & Complaints Manager
Stockport Homes Group —Stockport
- £39,862 - £45,091 a year
- Full-time
8d
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
10d
Complaints & Appeals Manager
UA92 —Manchester
- £24,000 a year
Client Services Executive
Marketing and Commercialisation Agency —Manchester
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Annual leave
Quick apply
Team Manager - Relationship Management
Evolution Money —Manchester
- £48,364 a year
- Full-time
- Team management
- Mentoring
- Recruiting
- Annual leave
Quick apply
GROUP RESERVATIONS MANAGER
RAMONA & The Firehouse —Manchester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Training & development
Quick apply
10d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Operations Manager - North West Tribunals
HM Courts & Tribunal Service —Manchester
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
9d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
7d
Soft Services Manager
Emcor —Manchester
- Full-time
- Continuous improvement
- No degree
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Advisor
Eakin Healthcare —Manchester
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Free parking
- Referral programme
Quick apply
8d
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply

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complaints manager jobs near failsworth, gtm

Depot Manager

Response Logistics / Direct Response UK Ltd -
Ashton-Under-Lyne

Quick apply

Job details

Full-time
£38,000 - £43,000 a year

Benefits

Additional leave
Company car
Company pension
Gym membership
On-site parking

Qualifications

Management
Operations management
Facilities management
Complaint handling
Transport experience
Budgeting

Full job description

The package

Pay: £38,000 - £43,000 per year (including a £6,000 company car allowance)

£800 annual bonus (split into 4 quarters)

Enhanced holidays

Gym membership

Package over £38800 to £43800 per annum

About us:

Response Logistics are Manchester's premier distribution company for pallet collections and deliveries across UK and Ireland. Based in Ashton-under-Lyne, we are part of a multi pallet network with over 90+ depots across the country to service customers collection and delivery requirements.

Job description:

We are seeking an enthusiastic, Depot Manager with a Transport Management CPC with Pallet Network Experience to join our growing business, which moves freight efficiently throughout the UK and Ireland. This established role provides the structure needed to support the company’s continued growth and future expansion. The successful candidate will oversee all aspects of the depot, including day-to-day operations, transport, site management and facilities. Key responsibilities include, but are not limited to:

- Ensuring that the company fleet records are compliant and in-line with UK Haulage laws and legislations.

- Ensuring that the Operations Manager & Department meets all required KPI's & is functioning to an efficient standard.

- Managing day-to-day issues and queries from the Operations Manager/department where required.

- Managing escalated complaints with other depots within the Network and from the general public.

- Preparing staff hours for payroll processing

- Be the onsite lead for health and safety, site security and facility maintenance

- Managing depot expenditure responsibly and understand P&L and budgetary issues.

- Being available outside of working hours for escalated calls/issues.

The right candidate must be willing, honest, reliable, accountable, committed, capable, and professional in all elements of their work in line with the company’s staff core values.

The working hours are based on 45 hrs work a week, but the right candidate need to be fully flexible to work additional hours and different shift times in line with the business’s needs and operational requirements.

You will be at a distinct advantage with:

- Previous experience managing at a pallet network depot

- Previous experience listed on an a operators licence

- Managing a site and staff headcount of 20+ staff members

- Experience in handling HR directly

- Experience in leading KPI’s and performance

- Experience in standard operating procedures or process creation and management

- Experience in a commercial setting within transport

Pay: £38,000.00-£43,000.00 per year

Benefits:

Additional leave
Company pension
Gym membership
On-site parking

Experience:

Depot Management: 1 year (required)

Licence/Certification:

Road Haulage and Transport Operators CPC (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in failsworth, gtm

Depot Manager

Operations Manager

Head of Customer Service

Head Reception Manager

Resident Liaison Officer

Complaints Manager

Complaints Officer

Regional Operations Manager

Customer Feedback & Complaints Manager

Case Manager (Targeted Interception)

Complaints & Appeals Manager

Client Services Executive

Team Manager - Relationship Management

GROUP RESERVATIONS MANAGER

Customer Contact Centre Advisor

Operations Manager - North West Tribunals

Customer Relationship Manager

Soft Services Manager

Customer Service Advisor

Guest Service Manager

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