Helpdesk support Work, Jobs in Falkirk, Fal (with Salaries)

1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
13d
Network Team Ambassador - Edinburgh and Newcastle
Rapport —Edinburgh
- £30,712 a year
- Overtime
- Travel
- Employee assistance programme
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
11d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Source to Procure (S2P) Assistant
SSE —Glasgow
- £30,684 - £36,666 a year
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
- Gym membership
4d
Electrician
OCS Group —Falkirk
- Overtime
- Referral programme
Quick apply
PPM Coordinator
OCS Group —Glasgow
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Invoice Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
- Life insurance
Quick apply
5d
Facilities Helpdesk Administrator – Motherwell, ML1 1RU
Apleona —Motherwell
- £27,459.57 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Computer skills
- Employee discount
4d
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
1d
Digital Customer Support Apprentice
QA Apprenticeships —Motherwell
- £16,697.60 a year
- Monday to Friday
- Microsoft Outlook
- SharePoint
- Communication skills
- Employee discount
5d
Hybrid Technical Auditor
Mpaas Ltd —Glasgow
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply

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1st/2nd Line Support Technician

Entire IT Solutions
Edinburgh

Quick apply

Job details

Permanent | Graduate | Full-time | Apprenticeship
£24,000 - £28,000 a year

Benefits

Company pension

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
GCSE
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
IT support
Computer networking
DNS
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Role
We’re looking for a reliable and motivated IT Support Technician to join a growing and fast-paced IT services and Telecoms provider. This is a varied, hands-on role supporting a wide range of business clients across different industries.

No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security improvements.

Key Responsibilities

Respond to support requests via phone, email, and ticketing system
Provide 1st/2nd line support across a range of client environments
Troubleshoot hardware and software issues (Windows, Mac OS, etc.)
Support Windows Server environments and Active Directory (users, permissions, policies)
Manage Microsoft 365 / Office 365 accounts and permissions
Assist with LAN/WAN networking, DNS, and connectivity issues
Install and support 3CX VoIP systems
Support and maintain backup and disaster recovery solutions
Assist with cyber security measures (MFA, endpoint protection, email security, patching)
Work alongside senior engineers on installations and project work
Escalate complex issues where required while maintaining ownership

Skills & Experience

Solid understanding of computer networking and troubleshooting
Strong knowledge of computer hardware and general IT systems
Experience with Windows Server environments
Familiarity with Active Directory and user management
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams, Entra ID/Azure AD)
Understanding of DNS, LAN configurations, and general networking principles
Basic knowledge of Mac OS support
Previous experience in a helpdesk or IT support role preferred
Experience with VoIP (3CX) is beneficial but not essential

What We’re Looking For

Strong problem-solving skills and attention to detail
Good communication skills with non-technical users
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team

What You’ll Get

28 days holiday
Optional pension scheme
Clear progression opportunities after probation
Exposure to a wide range of technologies and real-world environments
A small, close-knit team where you’ll make a genuine impact

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: £24,000.00-£28,000.00 per year

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in falkirk, fal

1st/2nd Line Support Technician

Helpdesk Coordinator

Workspace Support - Livingston - Sky Spaces

Telephony and Connectivity Analyst

Network Team Ambassador - Edinburgh and Newcastle

IT Support Technician

Helpdesk Supervisor - Glasgow Head Office

Service Helpdesk Admin Support

L1 Service Desk Team Leader

Digital Helpdesk Apprentice

Deskside Support Engineer (Edinburgh)

Source to Procure (S2P) Assistant

Electrician

PPM Coordinator

Invoice Specialist

Facilities Helpdesk Administrator – Motherwell, ML1 1RU

IM&T Infrastructure Analyst

Digital Customer Support Apprentice

Hybrid Technical Auditor

Helpdesk Team Leader

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