Remote Work, Jobs in Falkirk (with Salaries)

Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
1d
Customer Service Advisor
Search Hiredonline —Edinburgh
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
11d
Helpdesk Coordinator
OCS Group —Edinburgh
- Overtime
- Remote
- Customer service
- Microsoft Office
Quick apply
13d
Appointments Officer
NHS Scotland —Kirkcaldy
- £26,696 - £28,988 a year
- Remote
- English
- Communication skills
13d
Online Travel Consultant (Stewart Travel) - Remote
Brooklyn Travel —Glasgow
- Remote
- Sales
- Customer service
- Travel
Quick apply
1d
Trainee Clinical Associate in Applied Psychology (CAAP)
NHS Scotland —Scotland
- £43,231 - £52,679 a year
- Full-time
- Remote
- Master's degree
- University
- Bachelor's degree
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- IT
- In-person
- Employee assistance programme
- Employee discount
AI Trainer - Freelance Data Annotator
Toloka Annotators —Glasgow
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
1d
Co-ordinator Fife Violence Against Women Partnership
Fife Council —Kirkcaldy
- £47,604.34 - £57,196.54 a year
- Part-time
- Remote
- Travel
- Employee discount
Freelance Annotator (English) - AI Trainer
Toloka Annotators —Glasgow
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
1d
Independent Travel Agent
The Travel Experts —Glasgow
- Part-time
- Remote
Quick apply
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stirling
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
2d
Advancement Officer - Remote
Mary's Meals International —Glasgow
- £31,076 a year
- Remote
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Negotiation
- Annual leave
Research Engineer Intern (Multimodal LLM)
Tether Operations Limited —Edinburgh
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Business Development Director - Aftermarket Services – EMEA (Remote - Europe))
Plexus —Livingston
- Remote
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
Business Development Manager
Brakes —Falkirk
- Up to £40,000 a year
- Full-time
- Remote
- Hospitality
- Sales
- Food service
Quick apply

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remote jobs near falkirk

Customer Services Coordinator

Heatsafe Heating Ltd
Falkirk

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
1 day ago

Benefits

Company pension

Qualifications

Customer service
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Services Coordinator – Part Time, 22.5 hours a week, £25-28k pro-rata Falkirk (home based)

About the Role:

We are a small plumbing and heating business rooted in strong values and committed to providing top-quality service to our customers.

Due to significant growth driven by a growing reputation for excellence and customer satisfaction we are seeking an experienced Customer Services Coordinator.

As part of this enthusiastic and tight-knit team, you'll have the opportunity to contribute to the ongoing development and success of the business, while enjoying support and camaraderie.

You will play a crucial role in ensuring exceptional customer service and operational efficiency. As the primary point of contact for customer enquiries, you'll manage job scheduling, the ordering of materials, and provide essential administrative support.

The business is in the process of implementing a new job management system, ServiceM8, therefore the ideal candidate would have experience of this system or one that is similar.

The role is home based and we envisage the role becoming full time as the business continues to grow over the next 6 months.

Key Responsibilities:

Handle customer enquiries via phone, email, and in-person, providing accurate information on services, pricing, and scheduling using ServiceM8.
Coordinate and schedule jobs for our plumbing and heating team, optimising resource allocation and ensuring effective communication with customers about appointments.
Manage the procurement of materials and supplies, including vendor sourcing, order placement, and delivery tracking.
Provide comprehensive administrative support, including preparing quotes, maintaining records, updating databases, and generating reports.
Conduct post-service follow-ups with customers to ensure satisfaction and address any concerns.
Organise and maintain electronic and paper files for customer enquiries, job schedules, and material orders.
Collaborate with engineers, management, and suppliers to ensure smooth operations and clear communication.

Qualifications:

Proven experience in customer service or administrative support, ideally within the construction or trade industries.
Excellent verbal and written communication skills, with a talent for engaging effectively with customers and colleagues.
Strong organisational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.

If you are proactive and passionate about customer service, with excellent organisational skills, we would love to hear from you!

Why Join Us

Competitive salary £25,000 - £28,000 pro-rata
20 days holiday pro-rata
Pension
Be part of a small, supportive team where your ideas and input truly make a difference.
Help shape the growth of a business that values quality, teamwork, and innovation.

Pay: £25,000.00-£28,000.00 per year

Application question(s):

Do you have experience of working from home?
Do you have the capacity to do full time hours in the near future?

Work Location: Remote

Quick apply

Refine Your Search

remote jobs in falkirk

Customer Services Coordinator

Customer Service Advisor

Helpdesk Coordinator

Appointments Officer

Online Travel Consultant (Stewart Travel) - Remote

Trainee Clinical Associate in Applied Psychology (CAAP)

Customer Care Coordinator

Call Centre Agent

AI Trainer - Freelance Data Annotator

Co-ordinator Fife Violence Against Women Partnership

Freelance Annotator (English) - AI Trainer

Independent Travel Agent

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Customer Onboarding Specialist

Advancement Officer - Remote

Renewable Energy Development Advisor - Associate

Research Engineer Intern (Multimodal LLM)

Business Development Director - Aftermarket Services – EMEA (Remote - Europe))

Digital Workplace Consultant

Business Development Manager

I want to receive the latest job alerts for remote in falkirk

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