Hospital Reception (Bank)
Farnham | Flexible Bank Shifts | Monday–Saturday
Are you a confident and customer-focused administrator looking for flexibility around your lifestyle? Do you enjoy creating a welcoming experience and supporting people when they need it most?
Spire Clare Park Hospital is seeking experienced and professional Hospital Reception to join our Bank team. You'll provide essential reception and booking support during busy periods, annual leave and staff absences, helping ensure our patients receive an exceptional experience from the moment they arrive.
This is a fantastic opportunity for someone with strong administration, reception, or customer service experience who is looking for flexible, ad-hoc work within a respected healthcare environment.
Why Join Spire Clare Park?
Located in Farnham and rated 'Good' by the CQC , Spire Clare Park Hospital is a leading private hospital providing a wide range of elective surgical and diagnostic services. Our expert teams deliver outstanding patient care across specialities including Orthopaedics, General Surgery, Cosmetic Surgery, Urology, Dermatology and ENT, supported by state-of-the-art facilities and technology.
The Role
As the first point of contact for many of our patients, you'll play a vital role in ensuring every interaction is professional, efficient and welcoming.
Key responsibilities include:
- Greeting patients and visitors and managing front desk enquiries
- Coordinating appointments and bookings using hospital systems
- Handling telephone and email enquiries from patients, consultants and insurers
- Supporting patient admissions and ensuring accurate documentation
- Working closely with clinical and administrative teams across the hospital
- Maintaining confidentiality and high standards of record keeping
- Delivering excellent customer service in a fast-paced healthcare setting
Who We're Looking For
We're looking for organised and proactive individuals who take pride in providing excellent service and thrive in a busy environment.
You'll ideally have:
- Previous administration, reception or customer service experience
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational abilities
- Good IT skills, with experience using booking or administration systems
- The ability to work independently and manage competing priorities
- A positive, professional and adaptable approach
Experience within healthcare or knowledge of SAP systems would be advantageous but is not essential.
Working Hours
Bank Contract – Flexible Shifts
Shifts typically cover:
- 06:00 – 14:00
- 13:00 – 21:00
Monday to Saturday, depending on service requirements.
Why Choose Spire?
Working as part of our Bank team offers flexibility whilst still providing access to a range of benefits, including:
- Weekly pay
- Access to the Spire Healthcare pension scheme
- Blue Light Card discounts
- Free uniform and DBS check
- Comprehensive induction and mandatory training
- Opportunities to secure permanent positions across the business
- Ongoing support from Spire's specialist Resourcing Team
- Access to Spire for You – discounts and cashback at over 1,000 retailers
About Spire Healthcare
Spire Healthcare is one of the UK's leading independent healthcare providers, operating 39 hospitals and 8 clinics across England, Wales and Scotland. We are committed to delivering outstanding patient care while creating a supportive environment where our colleagues can develop, thrive and build rewarding careers.
For us, it's more than just healthcare – it's about making a difference to every patient, every day.
Apply today to join our Bank team and become part of a hospital where exceptional patient care starts with exceptional people.
Please note, we reserve the right to close this vacancy early should sufficient applications be received.
