Customer solutions specialist Work, Jobs in Filton, Gls (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Store discount
- Employee assistance programme
12d
Records Administrator
Osborne Clarke —Bristol
- Monday to Friday
- Microsoft Word
- Analysis skills
- Continuous improvement
Payroll & Accounts Assistant
Corston Architectural Detail —Malmesbury
- £32,000 - £37,000 a year
- Full-time
- Organisational skills
- Free parking
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Talent Acquisition Business Partner (Wealth Management)
Titan Wealth Holdings —Bristol
- £5 - £10 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Advisor
Healix —Bristol
- £26,000 - £28,000 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Business Development Executive
Dawsongroup —Bristol
- Full-time
- Customer service
- Business development
- Organisational skills
Quick apply
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Customer Sales Co-ordinator (Contract)
Oxford Instruments plc —Bristol
- Bachelor's degree
- Mentoring
- Contracts
5d
Resolution & Improvement Manager
Teleperformance —Bristol
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Work from home
10d
People Operations Coordinator - Maternity Cover
Indigo Telecom Group —Magor
- CRM software
- Microsoft Outlook
- Databases
13d
Business Development Manager
Dawsongroup —Bristol
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
Business Development Representative
Snap Analytics —Bristol
- £35,000 - £42,000 a year
- Hybrid work
- Salesforce
- Business development
- Communication skills
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
10d
Business Development Executive
Evri —Newport
- £30,000 a year
- Full-time
- Customer service
- Data analysis skills
- Business development
- Annual leave
3d
People Operations Coordinator - Maternity Cover
IndigoTG —Magor
- CRM software
- Microsoft Outlook
- Databases
13d
Junior Software Developer - Device
One Big Circle —Bristol
- £26,500 - £30,000 a year
- Full-time
- In-person
Quick apply
13d
Gallery Registrar & Sales Coordinator
Lougher Contemporary —Bristol
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Writing skills
- Health & wellbeing programme
- Flexitime
Quick apply

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customer solutions specialist jobs near filton, gls

Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Insurance claims handling experience
Driving
Conflict management
Data entry
Customer support
Customer interaction
Interpersonal troubleshooting
Communication skills

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in filton, gls

Customer Solutions Specialist

Support Analyst

Customer Service Representative

Records Administrator

Payroll & Accounts Assistant

Manager of Dedicated Implementations - EMEA

Talent Acquisition Business Partner (Wealth Management)

Customer Service Advisor

Business Development Executive

Customer Retention & Upsell Specialist

Customer Sales Co-ordinator (Contract)

Resolution & Improvement Manager

People Operations Coordinator - Maternity Cover

Business Development Manager

Business Development Representative

Delivery Manager

Business Development Executive

People Operations Coordinator - Maternity Cover

Junior Software Developer - Device

Gallery Registrar & Sales Coordinator

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