Customer consultant Work, Jobs in Fisherrow, Eln (with Salaries)

Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- In-person
Travel Consultant
LNER —Edinburgh
- £34,596 - £39,781 a year
- Weekend availability
- Computer literacy
- Cash handling
- Employee discount
3d
Health and Wellness Sales Advisor
Boots —Edinburgh
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Consultant
Cencora —Edinburgh
- 8 hour shift
- Hybrid work
- Communication skills
- Employee assistance programme
Administrator/ Co-ordinator
Spire Healthcare —Edinburgh
- Full-time
- Customer service
- Data entry
- Communication skills
- Annual leave
Learning and Development Officer - Higher Executive Officer
Government Actuary's Department —Edinburgh
- £42,127 - £51,487 a year
- Part-time
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Liz Earle - Counter Manager
Boots —Loanhead
- £27,121 - £30,506 a year
- Weekend availability
- School
- Store discount
- Employee discount
Project Coordinator (maternity cover)
The Keil Centre —Edinburgh
- £26,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
8d
No7 Advisor
Boots —Edinburgh
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
2d
Retail Sales Assistant
Mamas & Papas —Edinburgh
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
New Client Consultant
MOV8 Real Estate —Edinburgh
- £23,500 - £28,500 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Solution Consultant
FNZ —Edinburgh
- Full-time
- Hybrid work
- No degree
- Financial services
- Communication skills
- Life insurance
Sales and Design Consultant
Sofas and Stuff —Edinburgh
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick apply
10d
Property Sales Consultant
MOV8 Real Estate —Edinburgh
- £23,500 - £28,500 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
Solution Consultant (Figaro)
FNZ —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Life insurance
Implementation Consultant
System C —Edinburgh
- Full-time
- Software troubleshooting
- Travel
- Communication skills
Aesop Retail Consultant | Edinburgh | Part Time
l'Oréal —Edinburgh
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
4d
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Travel Consultant
Barrhead Travel —Edinburgh
- Full-time

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Customer Care Associate

Aegon UK -
Edinburgh

Apply Now

Job details

Full-time
£13.45 - £17.05 an hour

Benefits

Cycle to work scheme
Company pension
Pay rise

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction

Full job description

Job Description Summary

Job Description

Customer Care Associate

Permanent
Location: Edinburgh (Once trained, we believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)
Salary: Starting salary is £26,228 with the opportunity to increase through our Pay Progression Scheme once you’re in role. Find out more below.
Working pattern: Full time – 37.5 hours per week (Shift times are between 8:30am – 5:30pm Monday to Friday.
Training: Comprehensive, hands-on training for the first 3 months in our Edinburgh office to set you up for success.

Closing Date: 26th August 2026

At Aegon UK, we are united through a single, clear purpose: Helping people live their best lives.

People are living longer than ever before, and at Aegon UK we're excited by the opportunities this brings. As a purpose-led business, we're focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter.

Following a period of growth and transformation, we are excited to be growing our Customer Care teams in our Edinburgh location.

We Step Up: As a Customer Care Associate, you’re on the front line, the face of our business, the person that our customers rely on to help them manage their financial wellbeing. You’ll answer inbound calls from our customers and help them use the Aegon Platform to manage their money.

We Tune In: We take ownership of our customers satisfaction by listening to their needs and communicating in clear and easy to understand language. We embrace every day as an opportunity to learn and grow, staying curious and committed to continuous improvement. Together, we bring out the best in ourselves and each other.

We are a Force for Good: We help our customers with the big stuff, for the moments that matter: Pensions, Savings, and Investments. We do this through the Aegon Platform, an online service which lets our customers keep the important things in one place, so it’s easier for them to make decisions and plan for their future.

We’ll train you: We’re not looking for financial experts (though they are very welcome!). When you join us, you’ll go straight into our Customer Care Training Academy and learn from some of our experts. Before you deal with customers, we’ll give you the skills and knowhow to delight and support them. All you need to bring is your hunger to learn, a drive to solve problems and the compassion to keep your customers wellbeing at the heart of every interaction.

We’d love to hear from you if:

You’ve got experience in customer service (contact centre, face-to-face, retail, hospitality – that kind of thing).

You’re a good communicator with an eye for detail.

You can put yourself in a customer’s shoes, taking ownership and working flexibly to meet their expectations.

You know your way around typical Microsoft Office tools like Outlook, Teams, Word, Excel

How we’ll look after you:

Our starting salary is £26,228 (or £13.45ph).

We’ll help you develop and grow with our Pay & Progression scheme. By becoming an expert in your role and delivering exceptional service at the highest quality, your financial reward can grow up to £33,240 (£17.05ph)

We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).

A discretionary annual bonus, depending on personal and company performance.

34 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant, online GP appointments and travel loans.

What happens next?

Once you’ve submitted your application, you’ll receive an email inviting you to complete a short series of interactive tasks. These are designed by our trusted partners, Arctic Shores, and aim to give us a better understanding of your skills, behaviours, and how you approach different situations.

If you’re successful at this stage, you’ll be invited to a conversation with one of our Talent Acquisition Consultants. This chat will focus more on how you think and respond to various scenarios, rather than your previous experience. If all goes well at this stage, you’ll be invited to interview in person at our Edinburgh office on either Tuesday 8 September 2026. You can find out more about the next steps here.

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Equal Opportunity Employer:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.

Work Location: Hybrid remote in Edinburgh EH12

Apply Now

Refine Your Search

customer consultant jobs in fisherrow, eln

Customer Care Associate

Travel Consultant

Health and Wellness Sales Advisor

Customer Service Consultant

Administrator/ Co-ordinator

Learning and Development Officer - Higher Executive Officer

Liz Earle - Counter Manager

Project Coordinator (maternity cover)

No7 Advisor

Project Co-ordinator

Retail Sales Assistant

New Client Consultant

Solution Consultant

Sales and Design Consultant

Property Sales Consultant

Solution Consultant (Figaro)

Implementation Consultant

Aesop Retail Consultant | Edinburgh | Part Time

Senior Business Travel Consultant - Spanish speaking

Travel Consultant

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