Customer engineer Work, Jobs in Fitzrovia, Gtl (with Salaries)

Project Manager - Professional Services
Vizrt —London
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
- Annual leave
Quick apply
8d
Customer Success Manager – Civil Engineering & Construction
Sensat —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Travel
- Annual leave
- Work from home
Quick apply
9d
Customer Experience & Service Design Lead
1st Formations —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Analytics
Senior Manager, Customer Success Engineering
Veeam Software —London
- Remote
- Leadership
- Annual leave
- Employee assistance programme
Service Design Specialist
Accenture —London
- Full-time
- Hybrid work
- Annual leave
Vice President, Digital Engineering Services and Solutions Customer Engagement and Communications Lead
MUFG —London
- Full-time
- Google Suite
- Marketing
- Bachelor's degree
Kitchen Sales designer
Schmidt —Twickenham
- Weekend availability
- Sales
- Employee discount
Quick apply
14d
Senior Engineering Manager - Customer Growth
Trainline —London
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Communication skills
10h
Senior Engineering Manager, Customer Agent
Intercom —London
- Hybrid work
- Team management
- In-person
- AI
- Work from home
Design Technologist, éShop Content Services
Amazon UK Services Ltd. - A10 —London
- Full-time
- AWS
- Machine learning
- AI
13d
Engineering Manager - Customer and Regulatory Reporting
ClearBank —London
- Full-time
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Senior Service Designer
Utility Warehouse —London
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee discount
- Gym membership
Quick apply
Senior Sustainability Expert - Customer Engineering
SWEEP —London
- £55,000 - £70,000 a year
- Hybrid work
- English
- AI
Quick apply
Lead Service Designer
Capgemini Sogeti —London
- Business development
- Mentoring
- Agile
Manager, Customer Solution Engineering
Zuora —London
- Hybrid work
- Annual leave
11d
Lead Service Designer
JPMorganChase —London
- Full-time
- Presentation skills
- Communication skills
6d
Senior Product Designer - Customer (B2B)
Zoopla —London
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
2d
Specialist, Engineering Services
NAB-Jones Lang LaSalle Services —London
- Full-time
- Writing skills
- In-person
Quick apply
Specialist, Engineering Services
JLL —London
- Rotating shift
- Writing skills

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Customer Success Manager – Civil Engineering & Construction
Sensat —London
We enable our customers to fight the costly and high-risk "Status Quo" of siloed data, people and processes. That could include geospatial technology, mapping,…
£45,000 - £55,000 a year
Quick apply
9d
Small Works Manager
JLL —London
Minimum 3-5 years experience managing construction or maintenance projects. Champion health and safety best practices across all project activities.
From £250,000 a year
9d

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Project Manager - Professional Services

Vizrt -
London

Quick apply

Job details

Full-time
8 days ago

Benefits

Annual leave

Qualifications

Technical project or programme management experience
Resource allocation planning
Stakeholder collaboration
PMP
Client engagement
Stakeholder liaison
Engineering
Internal department liaison
Project team management
Bachelor's degree
IT project management
B2B
Certified Project Manager
Project management experience
Pre-sales
German

Full job description

As a Project Manager in our Professional Services team, you will play a pivotal role in driving the transformation and onboarding of our software solutions at broadcasters around the world. You will be in charge of the successful deployment of our projects, ensuring they are delivered on time and within budget. You will interact with various stakeholders at our clients and manage effective relevant communication on project status and requirements at different levels.

In addition, the Project Manager contributes to smooth intake of projects through collaboration with our pre-sales team, and smooth handover of projects to our Support department. This role calls for a balance between strategic oversight and detailed execution within multiple parallel projects, all aiming towards customer satisfaction, project profitability, and continuous service delivery improvement. A key factor to success will be the ability to balance and organize customer and stakeholder requests, in a people-focused and positive way, across multiple projects running in parallel.

KPI’s for this role will be aligned with the Global Services objectives around customer satisfaction, planning accuracy, reporting accuracy, and resource utilisation.

Requirements

Bachelor’s degree in engineering or similar
Minimum of two years of project management skills and experience, including knowledge of project planning tools with evidence of practical application
Experience with running a project team
Strong background with software technologies – B2B focus is essential
Some commercial responsibility – either budgetary, project or P&L related
Professional certification in Project Management (PMP preferred)
Fluency in German is required for this role

Responsibilities

Responsible for the successful planning, controlling, and execution of specific projects
Organizing and day-to-day management of a project delivery team of solution architects and/or system engineers, ensuring optimal resource allocation and project delivery
Regular review and evaluation of project management best practices to achieve high-quality service delivery
Responsibility for customer satisfaction, project profitability, and ensuring projects are delivered within budget and on-time
Supporting the implementation of project management processes, methods, tools, guidelines, and standards
Foster strong relationships with clients and stakeholders, maintaining effective communication regarding project status and requirements.
Collaborating with various departments to assist in pre-sales activities, provide necessary project documentation, and ensure a successful handover of projects to the Support department

Tasks and Duties

Develop project plans and oversee their successful execution
Regularly evaluate the effectiveness of project management practices and identify opportunities for improvement
Monitor and control project budgets, ensuring all projects are delivered on time and within allocated resources
Implement project management processes, methods, tools, guidelines, and standards to enhance efficiency
Actively participate in pre-sales activities, assisting the sales department with quotations, high-level project plans, and required documentation
Facilitate the successful handover of projects to the Support department, ensuring all necessary documentation is accurately completed and handed over
Ensure the accuracy of time-reporting and other project-related administrative tasks
Collect and share enhanced knowledge and customer feedback to support continuous improvement efforts within the organization
Help to build a Customer Success mindset across the organization through effective partnership working, advocacy and professionalism as a member of the Global Services team.

Reporting line

Solid line to a Senior Project Manager of Project Delivery Manager

Supervision Received

The Project Manager will work as part of the project team and will receive guidance and supervision from a Senior Project Manager or the direct supervisor, as applicable.

Benefits

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse.

It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling

We offer a comprehensive benefits package that includes:

Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy
Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance
Professional Development: Opportunities for ongoing training

Join our team and take advantage of these benefits while working in a dynamic and supportive environment

Recruitment Process

Recruiter Screening
Team Interview
Case Interview
Final Interview

Quick apply

Refine Your Search

customer engineer jobs in fitzrovia, gtl

Project Manager - Professional Services

Customer Success Manager – Civil Engineering & Construction

Customer Experience & Service Design Lead

Senior Manager, Customer Success Engineering

Service Design Specialist

Vice President, Digital Engineering Services and Solutions Customer Engagement and Communications Lead

Kitchen Sales designer

Senior Engineering Manager - Customer Growth

Senior Engineering Manager, Customer Agent

Design Technologist, éShop Content Services

Engineering Manager - Customer and Regulatory Reporting

Senior Service Designer

Senior Sustainability Expert - Customer Engineering

Lead Service Designer

Manager, Customer Solution Engineering

Lead Service Designer

Senior Product Designer - Customer (B2B)

Specialist, Engineering Services

Specialist, Engineering Services

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