Book manager Work, Jobs in Frome, Som (with Salaries)

Assistant Service Manager- Frome
Platinum Motor Group —Frome
- Up to £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
13d
General Maintenance Person
Avon Care Homes Ltd —Shepton Mallet
- Part-time
- Cleaning
- In-person
Quick apply
2d
Portfolio Manager
Atomos —Bristol
- Hybrid work
Production Planner - 12 Month Contract
Rotork —Bath
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
Quick apply
Senior Design Manager
Gallifordtry —Bristol
- Full-time
- Construction experience
- Employee discount
12d
Portfolio Manager (Cazenove Bristol)
Schroders —Bristol
- Full-time
- Business development
- Travel
- Organisational skills
NICU Receptionist
Bristol NHS Foundation Trust (BFT) —Bristol
- £25,272 a year
- Part-time
- Research
- Administrative experience
- Organisational skills
5d
Retail Sales Assistant
The Works —Devizes
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
5d
Retail Deputy Manager
The Works —Chippenham
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Planner
National Grid —Bristol
- £54,000 - £66,000 a year
- Hybrid work
- Continuous improvement
- Travel
- Contracts
- Annual leave
5d
Senior Manager, Customer Success Engineering
Veeam Software —Bristol
- Remote
- Leadership
- Annual leave
- Employee assistance programme
12d
People & Apprenticeships Administrator
MCS Ltd —Yate
- £30,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
Programme Facilitator - Bristol (South West) - Full Time or Part Time (Minimum 3 days per week)
HM Prison & Probation Service —Bristol
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
3d
EMEA Account Manager
Netcraft —Bath
- CRM software
- Communication skills
- Annual leave
- Referral programme
Quick apply
Technical Officer x4
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Annual leave
- Flexitime
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Deputy Manager
SGS Care Ltd —Bath
- £34,000 - £41,600 a year
- Full-time
- Hybrid work
- Experience working with children
- Team management
- Mentoring
- Annual leave
Quick apply
Registered Manager
SGS Care Ltd —Chippenham
- £50,000 - £60,000 a year
- Full-time
- Management
Quick apply
Service Delivery Manager
Xerox —Bristol
- Full-time
- Windows
- Microsoft Office
- Analysis skills
4d
Endodontist (37902) -
Bupa Dental Care —Gillingham
- Patient care
- Employee discount
- Referral programme

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Assistant Service Manager- Frome

Platinum Motor Group -
Frome

Quick apply

Job details

Permanent | Full-time
Up to £16 an hour
13 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Vehicle service booking
Client engagement
Complaint handling
Motor vehicle service advising experience
Customer relationship management
Automotive service
Relationship management
Customer interaction
Leadership

Full job description

Platinum Motor Group have an exciting opportunity for an Assistant Service Manager to join our busy team at our Frome Dealership.

This is a key customer-facing role within our Aftersales operation, ideal for someone who enjoys delivering excellent customer service, keeping a busy workshop running smoothly and supporting a team to achieve high standards.

Working closely with the Service Manager, Technicians Parts & Sales Departments, you’ll help ensure our customers receive a professional, efficient and friendly experience from the moment they book their vehicle in through to collection.

As Assistant Service Manager, you’ll play an important role in the day-to-day running of the Service Department. Your responsibilities will include:

Providing customers with a warm, professional and efficient service throughout their visit.
Listening carefully to customers and ensuring their servicing and repair requirements are fully understood and accurately recorded.
Keeping customers informed about the progress of their vehicle and clearly explaining work completed, costs and any future requirements.
Working with the Service Manager and Technicians to maximise workshop capacity and ensure work is scheduled effectively.
Preparing estimates and ensuring all additional work is correctly authorised before being carried out.
Identifying opportunities to recommend relevant maintenance, repairs, products and services in a professional and customer-focused way.
Ensuring job cards, invoices, warranty documentation and customer records are accurate and complete.
Maintaining customer and vehicle information on the dealership management system.
Supporting manufacturer recall and warranty procedures.
Helping to resolve customer queries or concerns promptly, courteously and sympathetically.
Ensuring payments are handled accurately and in accordance with company procedures.
Helping maintain a professional, welcoming and well-presented Service Department.
Building strong relationships with customers and encouraging repeat business.
Supporting the Service Manager with the smooth day-to-day operation of the department and identifying opportunities to improve customer satisfaction, efficiency and profitability.

What we’re looking for:

We’re looking for someone who combines excellent customer service skills with strong organisation and attention to detail.

You’ll ideally have experience within an automotive service or aftersales environment and be comfortable dealing with customers, technicians and Team Members across a busy dealership.

You should be able to:

Communicate clearly, confidently and professionally.
Deliver a consistently high standard of customer service.
Remain calm and effective when handling customer concerns or complaints.
Accurately record customer, vehicle and repair information.
Manage multiple priorities in a fast-paced environment.
Understand the importance of accurate job costing and invoicing.
Work effectively as part of a team while also taking responsibility when required.
Use computerised dealership or customer management systems confidently.
Maintain high professional standards of presentation and conduct.

Knowledge of manufacturer warranty, goodwill and customer care procedures would be particularly beneficial, as would previous experience in a Service Advisor, Senior Service Advisor, Assistant Service Manager or similar automotive aftersales role.

At Platinum, customer service is at the heart of everything we do. As Assistant Service Manager, you’ll have the opportunity to take on real responsibility within our Frome dealership while developing your knowledge and experience within a successful automotive business.

If you’re passionate about delivering outstanding customer service, enjoy working in a busy dealership environment and are ready to take the next step in your automotive aftersales career, we’d love to hear from you. Apply today and take the first step towards a rewarding career with Platinum Motor Group.

Pay: Up to £16.00 per hour

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Experience:

Aftersales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

book manager jobs in frome, som

Assistant Service Manager- Frome

General Maintenance Person

Portfolio Manager

Production Planner - 12 Month Contract

Senior Design Manager

Portfolio Manager (Cazenove Bristol)

NICU Receptionist

Retail Sales Assistant

Retail Deputy Manager

Planner

Senior Manager, Customer Success Engineering

People & Apprenticeships Administrator

Programme Facilitator - Bristol (South West) - Full Time or Part Time (Minimum 3 days per week)

EMEA Account Manager

Technical Officer x4

Field Service Technician / Engineer - Bristol

Deputy Manager

Registered Manager

Service Delivery Manager

Endodontist (37902) -

I want to receive the latest job alerts for book manager in frome, som

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