Community engagement specialist Work, Jobs in Garstang, Lan (with Salaries)

Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
19h
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- No degree
- Annual leave
- Employee assistance programme
Employment Specialist
Ingeus —Blackburn
- £31,000 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Annual leave
- Employee assistance programme
Quick apply
6d
Data & Digital Degree Apprentice
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £28,392 - £31,157 a year
- Full-time
- Travel
10h
CRDC Research Business Development Manager
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Resort
13d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Blackburn
- £26,436 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
13h
Change Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Continuous improvement
18h
Sales - Sales Advisor - UK
New Look —Blackburn
- Part-time
- Customer service
Residential Support Worker
GS Social Care Solutions Ltd —Blackburn
- £13.10 - £13.50 an hour
- 12 hour shift
- Computer literacy
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Support Worker
Careline Lifestyles —Elswick
- £13.04 an hour
- Full-time
- No experience needed
- Communication skills
- Free parking
- Annual leave
Quick apply
Quality Development Officer
HM Prison & Probation Service —Blackburn
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
10d
Lecturer in Criminology: Policing
Lancaster University —Lancaster
- £41,064 - £46,049 a year
- Full-time
- Doctoral degree
- Research
- University
13d
Maintenance Co-ordinator
Victrex —Thornton Cleveleys
- £29,000 - £40,000 a year
- Computer literacy
- Engineering
- Maintenance
Female Support Worker
Gray Healthcare Ltd —Preston
- £13.50 an hour
- 12 hour shift
- Paid training
- Annual leave
Quick apply
Corporate & Community Partnerships Fundraiser
Rossendale Hospice —Rossendale
- From £28,000 a year
- Weekend availability
- Organisational skills
- Hospice
- Budgeting
Quick apply
Employment Specialist
Employment —Burnley
- Up to £31,000 a year
- Full-time
- Travel
- Communication skills
5d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Computer skills
- Budgeting
Quick apply
4d
SEND Teacher
Branches Education Group Limited —Blackburn
- £28,598 - £52,835 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Free parking
- Referral programme
Quick apply
7d
Pre-school Manager
Hami's Day Care —Blackburn
- £30,000 - £45,000 a year
- Full-time
- Childcare
- Preschool
- Team management
- Free parking
- Employee discount
Quick apply
Town Clerk
Aspire Accounting & Tax Aid Ltd —Burnley
- £40,000.00 - £56,945.97 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Contracts
Quick apply

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community engagement specialist jobs near garstang, lan

Service Desk Analyst

Lancaster University -
Lancaster

Apply Now

Job details

Full-time | Fixed term contract
£26,707 - £30,378 a year
19 hours ago

Qualifications

Live chat
Technical troubleshooting
Inbound customer enquiry call handling
Incident management
Incident queue management
Computer hardware
Post-secondary education experience
Customer interaction
Help desk

Full job description

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally. Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Join our dynamic frontline IT support team as a Service Desk Analyst, providing exceptional support to students and staff. You’ll be the first point of contact for technical queries, delivering solutions via phone, chat, face-to-face interactions, and our help centre system. This is a full time, fixed term role for 6 months, with some flexibility to work some of your time remotely, but it is primarily a campus-based role.

Responsibilities include troubleshooting IT incidents, managing service requests, and ensuring continuous service improvement with a strong focus on customer service excellence. You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time fix for straightforward incidents and requests, while referring more complex issues to other support teams across the IT Service.

Required experience, skills & abilities:
In depth experience of working with Microsoft applications as well as PC and Mac hardware and software. (Essential)
Experience of providing excellent customer service whilst working in a customer service environment. (Essential)
Logical and systematic problem solving skills. (Essential)
Ability to communicate effectively and appropriately with people at all levels of seniority and technical ability. (Essential)
Ability to work in a team towards clearly defined aims and objectives. (Essential)
Ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines. (Essential)
Experience of ISS Service Desk systems & processes (Desirable)
Experience of working in an IT or AV service environment. (Desirable)
Experience of working within an academic environment. (Desirable)
Microsoft Office Specialist certification. (Desirable)

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.

If interested, apply now and submit your CV alongside a coversheet, up to a maximum of three A4 pages.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

Apply Now

Refine Your Search

community engagement specialist jobs in garstang, lan

Service Desk Analyst

Environmental Advisor

Employment Specialist

Data & Digital Degree Apprentice

CRDC Research Business Development Manager

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Change Manager

Sales - Sales Advisor - UK

Residential Support Worker

Support Worker

Quality Development Officer

Lecturer in Criminology: Policing

Maintenance Co-ordinator

Female Support Worker

Corporate & Community Partnerships Fundraiser

Employment Specialist

Housing Manager

SEND Teacher

Pre-school Manager

Town Clerk

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