Technical support associate Work, Jobs in Gateshead, Twr (with Salaries)

Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Research Assistant/Associate in Life Cycle Assessment
Newcastle University —Newcastle upon Tyne
- £33,951 - £37,694 a year
- Full-time
- Doctoral degree
- Engineering
- Analysis skills
5d
Research Assistant/Associate
Newcastle University —Newcastle upon Tyne
- £33,951 - £46,049 a year
- Part-time
- Doctoral degree
- Master's degree
- University
9d
Workflow Client Specialist - Evening Shift - Remote
Clifford Chance —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Research Assistant/ Associate in Translational Cancer Research
Newcastle University —Newcastle upon Tyne
- £33,951 - £35,608 a year
- Full-time
- Doctoral degree
- Laboratory experience
- University
Research Assistant/Associate in Formal Methods
Newcastle University —Newcastle upon Tyne
- £33,951 - £36,636 a year
- Full-time
- Doctoral degree
- Computer Science
- Java
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Document Controller
Costain —Newcastle upon Tyne
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
1d
Regional Learning & Development Lead
Swim Sports Company Ltd —Newcastle upon Tyne
- From £30,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
9d
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Research Associate
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Doctoral degree
- University
- IT
9d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Associate Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
11d
Building Services Associate (Mechanical)
Cundall —Newcastle upon Tyne
- Full-time
- Engineering
- Master's degree
- Project management
Research Assistant
Durham University —Durham
- £37,694 a year
- Part-time
- Master's degree
- University
- In-person
- Annual leave
- Employee assistance programme
1d
Associate Design Manager (Data Centres) - Newcastle
ENGIE —Newcastle upon Tyne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Apprentice Customer Service
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Associate Design Manager (Data Centres) - Newcastle
Tractebel —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Presentation skills
- Communication skills
Quick apply
1d

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technical support associate jobs near gateshead, twr

Online Chat Support Agent

Wadley Donovan Gutshaw Consulting
Washington

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Live chat
Customer service
Microsoft Office
Bachelor's degree
Customer relationship management
Computer skills
Communication skills

Full job description

Wadley Donovan Gutshaw Consulting (WDGC) is a respected leader in corporate site selection and location strategy consulting. We help businesses identify optimal locations for growth by leveraging data-driven insights, economic trends, and strategic planning. Our team works closely with clients to support operational expansion, relocation, and incentive negotiation.

Job Summary:

Wadley Donovan Gutshaw Consulting is looking for a proactive and customer-focused Online Chat Support Agent to join our client support team. In this role, you will provide real-time assistance to current and prospective clients via our website chat platform, helping them with inquiries related to services, appointments, data submissions, and general information.

Key Responsibilities:

Respond promptly and professionally to client inquiries through live chat and web-based platforms.

Provide accurate information about WDGC s services, processes, and resources.

Assist clients in navigating the website and submitting project-related documentation.

Escalate complex issues or requests to the appropriate team members.

Document all client interactions in the system for tracking and follow-up.

Collaborate with internal departments (consulting, operations, and support teams) to ensure timely resolution of client needs.

Monitor multiple chat windows while maintaining a high standard of service.

Provide support for technical issues related to the client portal, data uploads, or login access.

Stay up-to-date on WDGC s service offerings, project workflows, and client engagement tools.

Qualifications:

High school diploma or equivalent required; associate or bachelor s degree preferred.

Previous experience in online chat support, customer service, or client relations is strongly preferred.

Excellent written communication and problem-solving skills.

Strong computer proficiency, including use of live chat tools, CRM platforms, and Microsoft Office/Google Workspace.

Ability to multitask and manage several chats simultaneously.

High attention to detail and a commitment to client satisfaction.

Professional, friendly, and calm demeanor under pressure.

Willingness to work flexible hours or shifts if needed.

Working Conditions:

Remote or in-office work, depending on company policy and location.

Fast-paced, client-focused environment requiring extended periods of computer use.

Quick apply

Refine Your Search

technical support associate jobs in gateshead, twr

Online Chat Support Agent

Research Assistant/Associate in Life Cycle Assessment

Research Assistant/Associate

Workflow Client Specialist - Evening Shift - Remote

Research Assistant/ Associate in Translational Cancer Research

Research Assistant/Associate in Formal Methods

JUNIOR SALES CONSULTANT

Document Controller

Regional Learning & Development Lead

Junior Commercial Advisor

Service Desk Consultant - 2nd Line (Infrastructure)

Research Associate

Service Desk Consultant - 2nd Line (Infrastructure)

Associate Product Manager

Building Services Associate (Mechanical)

Research Assistant

Associate Design Manager (Data Centres) - Newcastle

Apprentice Customer Service

Associate Design Manager (Data Centres) - Newcastle

Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle

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