Customer operations coordinator Work, Jobs in Glaisdale, Nth (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Operations Coordinator
Brampton Chase —Northampton
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
4d
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Delivery Assurance Co-ordinator
Anglian Water Services Ltd —Milton Keynes
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
- Annual leave
11d
Customer Operations Coordinator
Tan and Deliver Central Midlands —Rugby
- £16 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Flexible schedule
Quick apply
1d
Transport Coordinator (PM Shift)
Westland Horticulture Ltd —Corby
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee discount
- Referral programme
Quick apply
8d
Fleet and Compliance Coordinator
Stobart —Rugby
- £31,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Practice Coordinator
Bupa Dental Care —Corby
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Service Coordinator
Mitie —Wellingborough
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Contract Coordinator
Keystone Building & Renovation —Northampton
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
4d
Stock Coordinator
GXO Logistics —Weldon and Gretton
- £31,000 a year
- Rotating shift
- Supervising experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
10d
Sales Support Coordinator
PWR Europe Ltd —Rugby
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Warehouse Co-ordinator
CEVALogistics —Kettering
- Full-time
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
9d
Engagement Coordinator
Warrens —Crick
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
3d
Trainee Planning & Roster Coordinator
COLAS RAIL UK —Rugby
- Microsoft Excel
- Analysis skills
- Annual leave
Business Support Coordinator
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Customer service
- Organisational skills
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
4d
High Rise Co-ordinator
Platform Housing —Leicester
- Up to £11,864 a year
- Night shift
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
QHSE & Facilities Coordinator
GXO Logistics —Northampton
- £28,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
9d

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

14 days ago

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer operations coordinator jobs in glaisdale, nth

Customer Service Team Leader

Customer Operations Coordinator

Customer Service Administrator

Delivery Assurance Co-ordinator

Customer Operations Coordinator

Transport Coordinator (PM Shift)

Fleet and Compliance Coordinator

Practice Coordinator

Service Coordinator

Contract Coordinator

Stock Coordinator

Sales Support Coordinator

Warehouse Co-ordinator

Engagement Coordinator

Trainee Planning & Roster Coordinator

Business Support Coordinator

Wedding Conference & Events Coordinator

High Rise Co-ordinator

Nights Gatehouse Coordinator

QHSE & Facilities Coordinator

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