Customer service Work, Jobs in Glasgow, Glasgow (with Salaries)

Universal Banker
HSBC Global Services Limited —Glasgow
- From £28,800 a year
- Full-time
- Communication skills
- Banking
- Employee discount
5d
Customer Advisor (Airport)
Boots —Glasgow
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
006 - Customer Service Representative - Virgin Money (CYBG)
Teleperformance —Glasgow
- £26,436.80 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Banking
- Employee assistance programme
Retail Associate (12 hours) - Glasgow
New Balance —Glasgow
- 12 hour shift
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
5d
Team Member
easyHotel —Glasgow
- £12.80 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6h
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
12d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
12d
Retail Associate (8 hours) - Glasgow
New Balance —Glasgow
- 8 hour shift
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
5d
Retail Assistant - Part Time
Farmfoods —Glasgow
- £10.95 - £12.81 an hour
- Part-time
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
8d
Customer Advisor
Boots —Glasgow
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
1d
Sales/Customer Advisor
ElevateHire —Glasgow
- From £25,420 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
10d
Retail Sales Assistant - Glasgow
Nespresso —Glasgow
- £13.45 an hour
- Weekends only
- Customer service
- Communication skills
- Retail sales
Receptionist
Ibis Styles Glasgow Central —Glasgow
- £26,523 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant
Dress2party —Glasgow
- £11.00 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
Sales Assistant (20 hours)
Capital (Hair & Beauty) Ltd. —Glasgow
- £12.75 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Annual leave
Quick apply
4h
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Glasgow
- Temporary
Team Member
Hollywoodbowlgroup —Glasgow
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
Customer Service Assistant (Entry Level)
Fallow Management —Glasgow
- £14 - £16 an hour
- Full-time
- Computer literacy
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Receptionist/Customer Service
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £25,000 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Gym membership
Quick apply
Retail Sales Assistant- Part Time
Sofology —Glasgow
- £12.71 - £22.16 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply

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Universal Banker

HSBC Global Services Limited -
Glasgow

Apply Now

Job details

Full-time
From £28,800 a year
5 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Client engagement
Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

customer service jobs in glasgow, glasgow

Universal Banker

Customer Advisor (Airport)

006 - Customer Service Representative - Virgin Money (CYBG)

Retail Associate (12 hours) - Glasgow

Team Member

Customer Advisor

Specialist Customer Care Advisor - Telephony

Retail Associate (8 hours) - Glasgow

Retail Assistant - Part Time

Customer Advisor

Sales/Customer Advisor

Retail Sales Assistant - Glasgow

Receptionist

Sales Assistant

Sales Assistant (20 hours)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Team Member

Customer Service Assistant (Entry Level)

Receptionist/Customer Service

Retail Sales Assistant- Part Time

I want to receive the latest job alerts for customer service in glasgow, glasgow

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