Client services specialist Work, Jobs in Glasgow, Glg (with Salaries)

Customer Service Specialist (Luxury)
Huntswood Scotland Limited —Glasgow
- Up to £30,727 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
10d
Planning Support Consultant
Cogeo Planning & Environmental Services Ltd —Glasgow
- £27,500 - £35,000 a year
- Full-time
- AutoCAD
- CAD
- Organisational skills
Quick apply
3d
Operations Specialist I-III (UK)
Airspace —Glasgow
- £36,000 - £65,000 a year
- Remote
Quick apply
12d
Intelligence and Investigations Specialist (Scotland)
NetWatch Global —Stirling
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Experienced diamond jewellery sales specialist (3plus years experience)
Love For Diamonds —Glasgow
- £28,500 a year
- Full-time
- Bilingual
- Customer service
- Computer literacy
Quick apply
Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Business Operations & Client Solutions Specialist
Nate Skie Business Services —Glasgow
- £38,000 - £52,000 a year
- Salesforce
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
Quick apply
9d
Client Experience Specialist
Go Swag —Glasgow
- £25,000 a year
- Hybrid work
- CRM software
- Communication skills
Payroll Specialist (Bureau)
Hawthorn Tax —Glasgow
- £20 an hour
- Part-time
- Hybrid work
- Data entry
- Flexitime
Quick apply
11d
Community Services Officer
Gogo Inbox Community and Resource Services —Airdrie
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Conflict management
- In-person
Quick apply
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Communication skills
- Banking
Outreach Services Manager
Beatson Cancer Charity —Glasgow
- £38,000 - £42,000 a year
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
3d
Legal Services Specialist
Golden Charter Limited —Glasgow
- Up to £30,000 a year
- Full-time
- Organisational skills
- Communication skills
8d
Assistant Operations Manager
Here! Student Living —Glasgow
- £27,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Enhanced Due Diligence (EDD) / KYC Analyst - Private Banking
Capitex —Glasgow
- Hybrid work
- Banking
Quick apply
Knowledge & Expertise Service Management Coordinator EMEA
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Regional Facilities Assistant
StepChange —Glasgow
- £28,500 a year
- Full-time
- Computer literacy
- Travel
- Communication skills
Quick apply
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Luxury Jewellery & Pre-Owned Rolex Sales Consultant (Full-Time)
Tom Coll Jewellery —Glasgow
- £38,000 - £42,000 a year
- Full-time
- Bilingual
- Customer service
- Merchandising
- Store discount
- Annual leave
Quick apply

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client services specialist jobs near glasgow, glg

Customer Service Specialist (Luxury)

Huntswood Scotland Limited -
Glasgow

Quick apply

Job details

Permanent | Full-time
Up to £30,727 a year
10 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Employee mentoring programme
Work from home
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Personal upselling recommendations
Sales
Client engagement
Customer service
English
Complaint handling
Customer interaction
Communication skills

Full job description

CUSTOMER SERVICE SPECIALIST - LUXURY

An exciting opportunity has arisen for a Customer Service Specialist to join a prestigious luxury brand based in Glasgow. We're looking for a brand ambassador who combines exceptional communication skills, commercial awareness, and a passion for delivering a seamless, luxury-standard customer experience.

Start Date: 21st September 2026

Salary: £26,227 basic salary, with the opportunity to earn up to £30,727 OTE through a performance-based bonus scheme.

Hourly Rate: £13.45ph
Performance Bonus: Up to £375 per month based on performance

Working hours: 37.5 hours per week, 5 days per week.

Shift Pattern: Hybrid Working from our Glasgow Office

Weekdays: Rotating shifts between 08:00 - 18:30
Weekends: Shifts: 09:00 - 15.00

Where: Glasgow City Centre Location - Up to 3 weeks office-based then when you have been signed off from training and are deemed competent, there is the option to work on a Hybrid basis.

Attendance: No holiday will be permitted during the training period.

Job Responsibilities:

Deliver a luxury-standard customer experience across phone, email, and webchat, ensuring every interaction reflects the values and standards of the brand.
Manage a diverse range of enquiries from consumers, distributors, charities, sponsorship partners, and luxury brand stakeholders with professionalism, warmth, and confidence.
Respond to customer enquiries, requests, and complaints in a timely, empathetic, and solution-focused manner.
Resolve customer issues effectively, striving for first-contact resolution while maintaining a calm and composed approach to sensitive or complex situations.
Provide accurate and detailed information on products, services, experiences, policies, and procedures.
Process bookings while ensuring all consumer records and booking notes are accurately maintained.
Identify opportunities to promote and upsell products, services, and experiences based on customer needs, delivering recommendations in an authentic and engaging way.
Accurately document customer interactions, transactions, feedback, and complaints within CRM and internal systems, producing reports where required.
Navigate multiple systems simultaneously while maintaining exceptional attention to detail and service quality.
Escalate complex enquiries or unresolved issues appropriately, ensuring a seamless customer journey and positive outcome.
Take ownership of personal learning and development, proactively using available knowledge resources to build expertise across products, experiences, and processes.
Act as a passionate brand ambassador, confidently representing the client and adapting your communication style to meet the needs of a diverse customer base.

Role Requirements:

Previous experience in customer service, hospitality, retail, sales, or a luxury brand environment.
Excellent written and verbal communication skills with strong attention to detail.
Confident building rapport and delivering exceptional customer experiences.
Ability to identify customer needs and promote products, services, and experiences naturally.
Strong problem-solving skills with a calm and professional approach to complaints and complex enquiries.
Experience using CRM systems and managing customer records accurately.
Highly organised with the ability to multitask and navigate multiple systems simultaneously.
Self-motivated, adaptable, and committed to continuous learning and development.
Resilient and able to perform effectively in a fast-paced environment.
Passionate about representing a premium brand and delivering a luxury-standard service.

Benefits:

Comprehensive training with experienced trainers
Life assurance – 1x basic salary coverage
Health Cash Plan – claim back everyday healthcare costs
‘Perks at Work’ – discounts from Apple, M&S, Expedia, and more
Colleague Recognition Scheme – become a Huntswood Hero!
Regular engagement activities with additional incentives
Access to an online Well-being Centre
Free fruit, tea, coffee & hot chocolate on site
Discounted premium city centre parking
Refer a Friend Scheme – earn £1,000 per referral
Mentorship program to support career growth

Why Join Huntswood?

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out - we will never ask for additional personal information at that stage.

Job Types: Full-time, Permanent

Pay: Up to £30,727.00 per year

Benefits:

Casual dress
Company events
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Store discount
Work from home

Experience:

Customer Service: 1 year (required)
Luxury Brand: 1 year (required)
Sales: 1 year (required)
Contact Centre: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in glasgow, glg

Customer Service Specialist (Luxury)

Planning Support Consultant

Operations Specialist I-III (UK)

Intelligence and Investigations Specialist (Scotland)

Experienced diamond jewellery sales specialist (3plus years experience)

Team Leader - Admissions Department

Fraud Specialist

Business Operations & Client Solutions Specialist

Client Experience Specialist

Payroll Specialist (Bureau)

Community Services Officer

Client Service Advisor

Outreach Services Manager

Legal Services Specialist

Assistant Operations Manager

Enhanced Due Diligence (EDD) / KYC Analyst - Private Banking

Knowledge & Expertise Service Management Coordinator EMEA

Regional Facilities Assistant

Customer Service Representative Lloyds Banking Group Disputes

Luxury Jewellery & Pre-Owned Rolex Sales Consultant (Full-Time)

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