Senior field service engineer Work, Jobs in Glasgow, Glg (with Salaries)

Senior Contract Administrator - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Data entry
- Contracts
- Communication skills
LM2500 Senior Project Engineer / Subject Matter Expert
Chromalloy —Glasgow
- Full-time
- Writing skills
- No degree
- Conflict management
Quick apply
Technical Manager - Substations
Omexom UK —Scotland
- Project management
- Continuous improvement
- Mentoring
2d
Senior Solution Engineer (Pre-Sales), Remote – UK
Boomi —Glasgow
- Remote
- Spanish
- Bachelor's degree
- No degree
11d
Engineering Insights Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Writing skills
- Engineering
- Analysis skills
- Work from home
Senior Road Engineer to Associate (Roads)
WSP —Glasgow
- Part-time
- Hybrid work
- Contracts
- Flexitime
- Work from home
Technician (Civil Engineering)
Henderson Thomas Associates Ltd —Larkhall
- £27,000 - £30,000 a year
- Overtime
- Analysis skills
- Travel
- Mentoring
- Free parking
- Sick pay
Quick apply
7d
Senior Customer Service Representative - Backshift - Glasgow
City Facilities Management (UK) —Glasgow
- £26,566.16 a year
- Overtime
- Data entry
- Annual leave
- Employee discount
Senior Consultant Engineer
Oceaneering —Glasgow
- Full-time
- Engineering
- Master's degree
- Business development
3d
Senior Civil Engineer
Mott MacDonald —Glasgow
- Full-time
- Civil engineering
- Engineering
- Travel
- Annual leave
Senior Road Engineer
WSP —Glasgow
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Contracts
- Flexitime
- Work from home
A&E Compliance Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
- Organisational skills
- Training & development
Senior Piping Engineer
Mott MacDonald —Glasgow
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee discount
Senior Mechanical Engineer
Qualitrol —Glasgow
- Engineering
- Master's degree
- Analysis skills
Senior Lead Platform Engineer - Python
JPMorganChase —Glasgow
- Full-time
- Master's degree
- Machine learning
- Software development
Senior Mechanical Engineer
Mott MacDonald —Glasgow
- Full-time
- Engineering
- Travel
- Mentoring
- Annual leave
Surveyor (Naval New Build)
Lloyd's Register Group —Glasgow
- Full-time
- English
Sr Lead Software Engineer- Public Cloud
JPMorganChase —Glasgow
- Full-time
- Computer Science
- AWS
- Software development
Senior Software Engineer
Edrington —Glasgow
- £44,000 - £56,000 a year
- Hybrid work
- Computer Science
- Engineering
- Mentoring
- Store discount
- Employee discount
13d
Industrial Process Engineer
Thales —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering

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senior field service engineer jobs near glasgow, glg

Senior Contract Administrator - Glasgow

City Facilities Management (UK) -
Glasgow

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Job details

Full-time

Qualifications

Customer service call handling
Purchase orders
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Appointment booking and call handling
Procurement support
Data entry
Contracts
Management reporting
Customer interaction
Outbound calling
Communication skills
Supplier invoice processing
Contract administration

Full job description

Location: Glasgow

Job Function

To act as the first point of contact, handling inbound and outbound telephone calls & electronic communication from customers and suppliers in relation to refrigeration issues To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales Ensure the accurate recording of information on bespoke IT systems, the management of associated documentation, quotes and invoices in line with Company procedures and key performance indicators Ensure compliance with associated statutory regulations

Principle Accountabilities

Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients

Process inbound reactive refrigeration calls relating to Co-op account following up with appropriate outbound calls to field engineers, suppliers and contractors

Log information accurately on the bespoke database completing all relevant fields throughout each call/e-mail

Efficiently record and report on the contractual KPI’s including parts, gas usage etc

Ensure that appropriate escalation procedures are followed with particular regard to Health and Safety related incidents

Schedule field engineers to priority jobs and schedule contractual priorities via the appropriate field engineers

Monitor response times of field engineers and contractors to ensure job completion within agreed timescales

Continuously monitor Engineer activity to maximise efficiency

Communicate fluently and confidently with CBES Ltd colleagues, customers and Management without supervision

Ensure effective written and verbal communication of all critical operational issues where required

Work as part of a team to deliver excellent service to the Customer

Accurately process invoices and purchase orders

Organise and prioritise work to maximise efficiency and achieve deadlines

Comply with any other reasonable management instruction

Key Performance Indicators

Management of outstanding jobs

Accuracy of parts and gas usage reporting

Efficiency of field Engineer scheduling

Apply Now

Refine Your Search

senior field service engineer jobs in glasgow, glg

Senior Contract Administrator - Glasgow

LM2500 Senior Project Engineer / Subject Matter Expert

Technical Manager - Substations

Senior Solution Engineer (Pre-Sales), Remote – UK

Engineering Insights Analyst - Glasgow

Senior Road Engineer to Associate (Roads)

Technician (Civil Engineering)

Senior Customer Service Representative - Backshift - Glasgow

Senior Consultant Engineer

Senior Civil Engineer

Senior Road Engineer

A&E Compliance Manager

Senior Piping Engineer

Senior Mechanical Engineer

Senior Lead Platform Engineer - Python

Senior Mechanical Engineer

Surveyor (Naval New Build)

Sr Lead Software Engineer- Public Cloud

Senior Software Engineer

Industrial Process Engineer

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