Customer care specialist Work, Jobs in Glasgow, Sct (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Bank of Scotland - Customer Support - Cumbernauld
Lloyds Banking Group —Glasgow
- £26,200 - £26,950 a year
- Full-time
- Customer service
- Financial services
- Banking
1d
Tesco Colleague Nights - Stirling
Tesco UK —Stirling
- £13.28 - £14.55 an hour
- Part-time
- School
Trainee Fire Extinguisher Technician
Asco Fire Group —Glasgow
- £25,000 - £40,000 a year
- Full-time
- Schematics
- Hand tools
- Mechanical knowledge
- Annual leave
- Employee discount
Quick apply
1d
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
4d
Tesco Colleague - Glasgow Gt Westrn Express
Tesco UK —Glasgow
- £13.28 - £14.55 an hour
- Full-time
1d
Tesco Travel Money Advisor
Travelex —Glasgow
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
5d
Customer Resilience and Journey Success Team Leader
M&G plc —Stirling
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
4d
Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
7d
Graduate Franchise Support Officer
The Leak Detective Ltd —Cumbernauld
- £26,500 - £28,500 a year
- Full-time
- Plumbing
- In-person
- Business
- Free parking
Quick apply
3d
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
8d
Post Office Counter Clerk
TGJones —Kirkintilloch
- £10.85 - £12.71 an hour
- Part-time
- Banking
- Employee assistance programme
- Employee discount
Quick apply
7d
Sales Assistant
TGJones —Paisley
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
2d
Call Handler
Cameron House —Dunbartonshire
- £27,060.80 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
STARBUCKS STORE SUPERVISOR
OCO.eu —Glasgow
- £13.45 - £14.45 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
SWRK 5066 - G2 Admin Assistant (Auchintibber) (606009) - 5066
South Lanarkshire —Blantyre
- £14,663 - £14,872 a year
- Military
- English
- Organisational skills
- Annual leave
- Employee assistance programme
9d

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in glasgow, sct

Retention Specialist

Health and Wellness Sales Advisor

Bank of Scotland - Customer Support - Cumbernauld

Tesco Colleague Nights - Stirling

Trainee Fire Extinguisher Technician

Financial Investigator

Tesco Colleague - Glasgow Gt Westrn Express

Tesco Travel Money Advisor

Telephony and Connectivity Analyst

Customer Resilience and Journey Success Team Leader

Product Support Senior Specialist

Graduate Franchise Support Officer

Senior Manager - Operational Excellence

Post Office Counter Clerk

Sales Assistant

Call Handler

Driver

Driver

STARBUCKS STORE SUPERVISOR

SWRK 5066 - G2 Admin Assistant (Auchintibber) (606009) - 5066

I want to receive the latest job alerts for customer care specialist in glasgow, sct

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