Customer technical support engineer Work, Jobs in Glasgow, Sct (with Salaries)

Technical Bureau Operator (Weekends) - Glasgow
City Facilities Management (UK) —Glasgow
- £10,574.41 a year
- Overtime
- Computer literacy
- Computer skills
- Communication skills
Junior Project Manager
Beeks Group —Renfrew
- Agile
- Communication skills
Field Service Engineer
LEGRAND Care UK —Glasgow
- £34,000 - £40,000 a year
- Weekend availability
- Customer service
- Travel
- Hand tools
- Employee assistance programme
- Sick pay
Quick apply
Project Coordinator
Smplicare —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
QA Engineer (Mid Level)
Waracle —Glasgow
- Full-time
- Hybrid work
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
Cloud Infrastructure Engineer
Leidos —Glasgow
- £44,700 - £57,300 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Work from home
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —Glasgow
- £27,937 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Employee discount
Quick apply
Field Service Engineer
NoteMachine UK Ltd —Glasgow
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
9d
IT Field Engineer - Scotland
T-Tech —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Project Consultant
Aspen Solutions Ltd —Glasgow
- £65,000 - £75,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Technical Controller (Control Room Technical Operator/Maintenance Controller)
Strathclyde Partnership for Transport —Govan
- £41,892 - £45,848 a year
- Computer literacy
- Engineering
- Computer skills
- Employee assistance programme
8d
IT EUC Team Leader
City Facilities Management (UK) —Glasgow
- Full-time
- Google Suite
- Continuous improvement
- Travel
- Work from home
- Employee discount
Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
Graduate Systems Engineer (Guardian Mobile)
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
- Employee stock purchase plan
- Employee assistance programme
Project Engineer (Telecoms)
Siemens —Glasgow
- Full-time
- Annual leave
- Employee discount
7d
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
9d
Support Engineer
Falkirk Council —Larbert
- £43,908 - £47,593 a year
- Communication skills
8d
Software Engineer (Java)
CGI —Glasgow
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- Agile
Quick apply
Lead Infrastructure Engineer - AWS Cloud Support Engineering
JPMorganChase —Glasgow
- Full-time
- AWS
- Scripting
- Software development
Engineering Technician
KH Aerospace —Glasgow
- Continuous improvement
- Organisational skills
- Power tools
Quick apply

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customer technical support engineer jobs near glasgow, sct

Technical Bureau Operator (Weekends) - Glasgow

City Facilities Management (UK) -
Glasgow

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Job details

Part-time
£10,574.41 a year

Qualifications

Technical troubleshooting
Machinery breakdown fault-finding
Computer literacy
Microsoft Office Suite
Breakdown recovery
Technical support
Electrical fault diagnosis
Computer skills
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

Job Title: Technical Bureau Operator

Location: Glasgow Head Office

Working Hours: 15 hours per week - weekends (rotating 7am-3pm and 11am-7pm shifts)

Salary: £10,574 41 per annum

** THIS ROLE DOES NOT REQUIRE ANY PREVIOUS EXPERIENCE AS FULL TRAINING WILL BE PROVIDED TO SUCCESSFUL CANDIDATES **

Job Purpose:

The role of a Technical Bureau Operator is to assist in the remote monitoring of Refrigeration, HVAC and Lighting in some of Britain's biggest retailers This involves dealing with alarms generated from stores, investigating store logged faults and carrying out diagnostic checks in an attempt to fault find, resolving remotely where possible

The role will involve giving support to instore teams whether this be logging a job for a field engineer to attend or providing technical support to rectify a problem You will also be a key tool for field engineering teams providing assistance as and when it may be required

Principal Accountabilities:

Triage Refrigeration alarms with a high focus on response times and quality of service
Resolve store logged jobs via remote diagnostic checks/alterations to prevent engineer attendance where possible
Working alongside Bureau Management and Specialists to help assist in the efficient and effective running of the Bureau
Identify the root cause of faults, whenever possible, and communicate this to the relevant engineering resource
Respond in a prompt and professional manner to requests for support for the Field Operations teams via telephone/email
Identify and rectify, or escalate, any issues with equipment not set to the agreed specification
Always represent the company in a professional manner and develop a good working relationship with engineers, sub-contractors, and store colleagues
Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments
Work with all colleagues to ensure laid-down standards of quality are maintained
Comply with any other reasonable request or instruction from Bureau Management

Role Requirements:

PC literate with experience working with all Microsoft packages
Excellent problem solving skills whilst working under a high pressure environment
The ability to multitask using multiple software programmes simultaneously
Willingness to take on overtime to assist the operations of the Bureau, in particular peak trading through summer months and Christmas etc
Happy to work weekends, on a 5 over 7 day shift pattern
Trustworthy individual with good communication skills and experience within the customer service sector

Apply Now

Refine Your Search

customer technical support engineer jobs in glasgow, sct

Technical Bureau Operator (Weekends) - Glasgow

Junior Project Manager

Field Service Engineer

Project Coordinator

QA Engineer (Mid Level)

Cloud Infrastructure Engineer

Field Maintenance Engineer OTE 50K

Field Service Engineer

IT Field Engineer - Scotland

Project Consultant

Technical Controller (Control Room Technical Operator/Maintenance Controller)

IT EUC Team Leader

Group Technical Specialist

Graduate Systems Engineer (Guardian Mobile)

Project Engineer (Telecoms)

Service Desk Engineer

Support Engineer

Software Engineer (Java)

Lead Infrastructure Engineer - AWS Cloud Support Engineering

Engineering Technician

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