Director of Work, Jobs in Glasgow, Sct (with Salaries)

Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
3d
Head of Sales at Let Property (Direct Sales)
Let Property —Glasgow
- £55,000 - £175,000 a year
- Full-time
- Management
- Sales
- Analysis skills
Quick apply
Director of Student Success
University of the West Scotland —Paisley
- £96,675 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Head of Operations
Aeoon Latitude Business Services Ltd —Glasgow
- £52,000 - £73,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
2d
Director of Procurement
SSE —Glasgow
- £101,000 - £151,400 a year
- Full-time
- Contracts
- Leadership
- Negotiation
- Employee discount
- Gym membership
5d
Director of Onshore Asset Management
SSE —Glasgow
- £124,200 - £248,400 a year
- Full-time
- Communication skills
- Employee discount
6d
Director of Travel Operations
Millenium Air Travels Ltd —Glasgow
- £118,000 a year
- Full-time
- Hospitality
- In-person
- Business
- Health & wellbeing programme
- Relocation assistance
Quick apply
2d
TV Presentation Announcer/Director
BBC —Glasgow
- £34,400 - £46,533 a year
- Part-time
- Scripting
Head of Meta & Paid Social
Prime Property Auctions (Scotland) Ltd —Glasgow
- £30,000 - £50,000 a year
- Full-time
- Social media management
- In-person
- Free parking
Quick apply
14d
Mason Evans - Associate Director – Geo-Environmental Services
Phenna Group —Glasgow
- £60,000 - £75,000 a year
- Hybrid work
- Engineering
- Team management
- Leadership
Head of PMO
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Presentation skills
- Annual leave
- Flexible schedule
14d
Director of Operations
Right There —Glasgow
- £78,283 - £79,665 a year
- IT
9d
Global Operations Director
LinguaCore Global —Glasgow
- £37,000 - £47,000 a month
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Employee stock purchase plan
Quick apply
2d
Head of Harm Reduction & Service Development
Simon Community Scotland —Glasgow
- £44,837 - £52,613 a year
- Analysis skills
- No degree
- Leadership
7d
Director of Studies (DOS)
St Andrew’s College Language Schools —Glasgow
- £810.34 - £921.15 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave
Head of Enhancement and Assurance
Glasgow Kelvin College —Glasgow
- £61,086 - £66,345 a year
- Analysis skills
- Project management
- Organisational skills
8d
Head of Corporate Communications, Brand & External Engagement
Glasgow Kelvin College —Glasgow
- £61,086 - £66,345 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
Deputy Project Director
SSE —Glasgow
- £78,400 - £117,600 a year
- Full-time
- Project management
- Contracts
- Communication skills
- Employee discount
- Gym membership
Head of Ending Migrant Homelessness
Simon Community Scotland —Glasgow
- £47,567 - £55,817 a year
- Analysis skills
- Continuous improvement
- No degree
11d
Head of Supply Chain Operations
BAE Systems —Glasgow
- £100,000 a year
- Oracle
- ERP systems
5d

I want to receive the latest job alerts for director of in glasgow, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Director of Guest Experience

Marzoqi Global Travel & Hospitality Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£4,800 - £8,200 a month
3 days ago

Benefits

Free parking
Employee stock purchase plan
Canteen
Company events
Private medical insurance
Shuttle service provided
Free fitness classes

Qualifications

Hospitality
Management
Guest relations
Customer service
Microsoft Office
Guest services
Leadership
Hospitality management

Full job description

Job Summary

Marzoqi Global Travel & Hospitality Ltd is seeking an experienced and service-focused Director of Guest Experience to lead guest service strategy, improve customer journeys, and ensure exceptional standards across travel and hospitality operations. This role is ideal for a strong hospitality leader who can manage teams, enhance service quality, support client satisfaction, and create memorable guest experiences.

What You'll Do

Lead the overall guest experience strategy across travel and hospitality services.
Oversee guest relations, customer service, bookings support, and service delivery standards.
Manage guest experience teams, supervisors, and operational support staff.
Monitor guest feedback, satisfaction scores, service quality, and performance metrics.
Develop service improvement plans to enhance customer journeys and guest loyalty.
Work with travel partners, suppliers, clients, and internal teams to ensure smooth service delivery.
Resolve escalated guest concerns with professionalism and practical solutions.
Support staff training, coaching, performance management, and service culture development.
Prepare guest experience reports, operational updates, and improvement recommendations.
Ensure company standards, customer care procedures, and hospitality best practices are followed.

Requirements

Experience in guest experience, hospitality management, travel operations, customer service leadership, hotel operations, tourism, or a related field is preferred.
Previous senior leadership or management experience is highly desirable.
Strong understanding of guest relations, service recovery, customer journey improvement, and hospitality standards.
Excellent communication, leadership, organisation, and problem-solving skills.
Ability to manage teams, service priorities, guest expectations, and operational deadlines.
Comfortable using email, booking systems, CRM platforms, Microsoft Office, reporting tools, and hospitality management software.
Professional, calm, and customer-focused approach to service delivery.
Applicants with strong hospitality, travel, tourism, or customer experience leadership are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and professional working environment.
Career progression and leadership development opportunities.
Ongoing training and professional support.
Opportunity to shape guest experience standards within a growing travel and hospitality company.

Pay: £4,800.00-£8,200.00 per month

Benefits:

Canteen
Company events
Employee stock purchase plan
Free fitness classes
Free parking
Private medical insurance
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

director of jobs in glasgow, sct

Director of Guest Experience

Head of Sales at Let Property (Direct Sales)

Director of Student Success

Head of Operations

Director of Procurement

Director of Onshore Asset Management

Director of Travel Operations

TV Presentation Announcer/Director

Head of Meta & Paid Social

Mason Evans - Associate Director – Geo-Environmental Services

Head of PMO

Director of Operations

Global Operations Director

Head of Harm Reduction & Service Development

Director of Studies (DOS)

Head of Enhancement and Assurance

Head of Corporate Communications, Brand & External Engagement

Deputy Project Director

Head of Ending Migrant Homelessness

Head of Supply Chain Operations

I want to receive the latest job alerts for director of in glasgow, sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected