Line it support engineer Work, Jobs in Glasgow, Sct (with Salaries)

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
8h
3rd Line Senior Support Consultant (Glow)
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
6d
Infrastructure Engineer (2nd Line)
Chemify Ltd —Glasgow
- Full-time
- Azure
- Engineering
- AWS
Quick apply
IT Apprentice Engineer
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
Infrastructure Engineer II-LSEG/ Bloomberg Support
JPMorganChase —Glasgow
- Full-time
- SQL
- AWS
- Scripting
Data Scientist
Registers of Scotland —Glasgow
- £41,026 - £58,240 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Java
11d
Project Planner
M Group —Bellshill
- Hybrid work
- Contracts
- Annual leave
- Employee assistance programme
Information Governance Manager (Band 4/HEO)
Health and Safety Executive —Glasgow
- £38,005 - £41,065 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
4d
Site Administrator
Balfour Beatty —Dumbarton
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
PPM Coordinator
OCS Group —Hillington
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Quick apply
Lead IT Security Engineer
V.Group —Glasgow
- Azure
- Computer Science
- AWS
14d
EUC Engineer
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Azure
- Windows
- Computer networking
- Free parking
- Annual leave
Quick apply
5d
Service Delivery Coordinator
Beeks Group —Renfrew
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
Detection Engineer (Cybersecurity)
Morgan Stanley —Glasgow
- Full-time
- Contracts
- Python
7h
Commercial Print Engineer
Canon —Glasgow
- £35,273 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
CSIRT Engineer (Cyber Security Incident Response Team)
OVO Energy —Glasgow
- £56,000 - £75,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quick apply
Assistant Document Controller
BAM Nuttall —Kilsyth
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
HVDC Assistant Engineering Manager - Interfaces
SSE —Glasgow
- £59,800 - £72,100 a year
- Full-time
- Engineering
- Project management
- Computer networking
- Employee discount
- Gym membership
1d
Environmental Clerk of Works
WSP —Glasgow
- Part-time
- Hybrid work
- Travel
- Construction experience
- Flexitime
- Work from home

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line it support engineer jobs near glasgow, sct

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

Certum Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£25,500 - £29,000 a year
8 hours ago

Benefits

Free parking
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Driving Licence
Azure
Microsoft Outlook
Customer service
Windows
DHCP
IT support
Computer networking
DNS
SharePoint
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

We are a growing Managed Service Provider (MSP) based in Glasgow, delivering IT support to a wide range of businesses across Scotland and the UK. Due to continued growth, we are looking for a motivated 1st Line IT Support Engineer to join our friendly and supportive helpdesk team.

This role is ideal for someone with commercial IT support experience who is looking to develop their skills across Microsoft 365, Azure, Windows Server and networking technologies in a fast-paced MSP environment.

You will gain exposure to a wide range of technologies, customers and environments, providing an excellent foundation for progression into 2nd line or other roles in the business.

Key Responsibilities:

Provide 1st line technical support across Microsoft 365, Windows 10/11, Windows Server and networking environments
Diagnose and resolve technical issues relating to hardware, software and connectivity
Log, update and manage tickets within the helpdesk system in line with SLAs
Communicate effectively with customers via phone, email and remote support tools
Escalate more complex issues to senior engineers where appropriate
Maintain accurate technical documentation for customer systems
Manage and prioritise your own workload effectively
Contribute to maintaining high levels of customer satisfaction

Required Skills & Experience:

Essential

Minimum 1 year experience in an IT support or helpdesk role
Experience supporting:

Windows 10/11
Microsoft 365 (Outlook, Teams, SharePoint, Exchange)
Active Directory / user account administration

Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Ability to manage multiple support tickets effectively

Desirable

Experience working for an MSP
Exposure to PSA and RMM systems (Autotask, Datto, ConnectWise, Freshdesk, NinjaOne, Halo etc.)
Exposure to Azure / Entra ID
Experience with Windows Server (2016+)
Understanding of backup solutions or endpoint security platforms
IT certifications (Microsoft preferrable)

Working Hours

Our helpdesk operates between 7am – 7pm on a rotating shift basis:

Early shift: 7:00am – 3:30pm (remote)
Core shift: 9:00am – 5:30pm (hybrid)
Late shift: 10:30am – 7:00pm (remote)

Weekend on-call support for a small subset of customers is shared across the team on a rota basis (9am – 5pm Saturday & Sunday). A driving licence and access to a vehicle is required for participation in the on-call rota.

Salary & Benefits

£25,500 – £30,000 per year (depending on experience)

Benefits include:

Hybrid and remote working
Company pension
Birthday holiday
On-site parking
Private Healthcare Scheme (after 2 years of service)
Full support and funding for professional certifications, including Microsoft exams
Exposure to a wide range of technologies and environments
Ongoing training, development & progression opportunities

Location:

Hybrid remote role based in Rutherglen, Glasgow (G73 3TW)

______________________________________________________________________________

Job Types: Full-time, Permanent

Pay: £25,500.00-£29,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Work from home

Application question(s):

Which of the following have you supported in previous roles?

Microsoft 365
Active Directory
Windows 10/11
Windows Server
Networking

Are you comfortable working a rotating shift between 7am–7pm?

Experience:

IT support: 1 year (required)
Managed Services Provider: 1 year (preferred)

Licence/Certification:

Drivers license and access to a car? (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G73 3TW

Quick apply

Refine Your Search

line it support engineer jobs in glasgow, sct

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

3rd Line Senior Support Consultant (Glow)

Infrastructure Engineer (2nd Line)

IT Apprentice Engineer

Digital Help Desk Apprentice

Infrastructure Engineer II-LSEG/ Bloomberg Support

Data Scientist

Project Planner

Information Governance Manager (Band 4/HEO)

Site Administrator

PPM Coordinator

Lead IT Security Engineer

EUC Engineer

Service Delivery Coordinator

Detection Engineer (Cybersecurity)

Commercial Print Engineer

CSIRT Engineer (Cyber Security Incident Response Team)

Assistant Document Controller

HVDC Assistant Engineering Manager - Interfaces

Environmental Clerk of Works

I want to receive the latest job alerts for line it support engineer in glasgow, sct

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