Operations officer Work, Jobs in Glasgow, Sct (with Salaries)

Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
4d
Executive Personal Assistant (PA) to the Principal and Chief Executive Officer (CEO)
Glasgow Kelvin College —Glasgow
- £41,351 - £46,455 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Business
- Annual leave
- Employee assistance programme
8d
Operations and Performance Officer
Home Office —Strathaven
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Travel
- Organisational skills
- Annual leave
8d
Project Support Officer (Armed Forces Talent Programme)
NHS Scotland —Kilmarnock
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Project management
- Travel
4d
Executive Support Officers
Cabinet Office —Glasgow
- £29,727 - £31,518 a year
- Full-time
- Administrative experience
- Presentation skills
- Travel
- Annual leave
11d
Chief Corporate Services Officer
Epiphany Corporate Solutions Ltd. —Glasgow
- £120,000 - £153,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Language training provided
Quick apply
Review Officer
Police Investigations & Review Commissioner —Hamilton
- £39,767 - £45,472 a year
- Monday to Friday
- Hybrid work
9h
Information Governance Officer
Student Loans Company —Glasgow
- £61,950 - £72,952 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
8d
Operations Analyst - Heat Networks
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
11d
Maintenance Officer
Serco Plc —Wishaw
- £43,169 - £52,603 a year
- Full-time
- Hospital
- Maintenance
- Supervising experience
- Employee assistance programme
Universal Credit Operational Leader - Central Scotland
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
4d
Security Officer
Mitie —Glasgow
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
SLLC 4761 - Operations Officer (Ice Rink)
South Lanarkshire Leisure and Culture —East Kilbride
- £42,228 - £43,158 a year
- Weekend availability
- Military
- English
- Leadership
- Annual leave
- Employee assistance programme
5d
His Majesty's Inspector
Home Office —Glasgow
- £47,200 - £50,200 a year
- Full-time
- Management
- Analysis skills
- Presentation skills
- Annual leave
Assistant Head of Delivery (UKSV)
Cabinet Office —Glasgow
- £57,204 - £63,953 a year
- Part-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
11d
In Life Servicing Officer - Retail Mortgages
Shawbrook —Glasgow
- Full-time
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Policy Manager
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
11d
Surveillance Operative
National Crime Agency —Gartcosh
- £12,245 a year
- Full-time
- Hybrid work
- Military
- Presentation skills
- Driving
- Annual leave
13d
Lawyer
Ministry of Justice —Glasgow
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
6d
VP Industrial Operations Engineer
Capgemini —Glasgow
- Maintenance
- AI
- Leadership

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Field Operations Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. Field Operations Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients. As a Field Operations Manager you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment
Strong experience in performance management and delivering measurable improvements
Experience working within a regulated or compliance-driven environment
Ability to implement and oversee governance and control frameworks
Strong stakeholder management and communication skills
Ability to analyse performance data and drive continuous improvement
Organised, structured, and able to manage competing priorities You should also embody our core values:
Reliable – Professional, credible, and accountable
Responsive – Adaptable and able to manage change effectively
Resolute – Proactive, driven, and focused on delivery
Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential.

___________________________________________________________________________________________

Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations officer jobs in glasgow, sct

Field Operations Manager

Executive Personal Assistant (PA) to the Principal and Chief Executive Officer (CEO)

Operations and Performance Officer

Project Support Officer (Armed Forces Talent Programme)

Executive Support Officers

Chief Corporate Services Officer

Review Officer

Information Governance Officer

Operations Analyst - Heat Networks

Maintenance Officer

Universal Credit Operational Leader - Central Scotland

Security Officer

SLLC 4761 - Operations Officer (Ice Rink)

His Majesty's Inspector

Assistant Head of Delivery (UKSV)

In Life Servicing Officer - Retail Mortgages

Policy Manager

Surveillance Operative

Lawyer

VP Industrial Operations Engineer

I want to receive the latest job alerts for operations officer in glasgow, sct

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