Retention specialist Work, Jobs in Glasgow, Sct (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
10d
Glasgow Fort multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
20h
General Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Management
- Hotel
- Leadership
Quick apply
14d
NIHL Administration Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Operations Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Senior Sales Trainer, EMEA
Thermo Fisher Scientific —Glasgow
- Full-time
- Spanish
- Sales
- English
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
2d
Sales Trainee
Plumbstore —Rutherglen
- £30,500 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Digital Forensics & Insider Risk Analyst
Morgan Stanley —Glasgow
- Full-time
- Scripting
- Financial services
Senior Stress Engineer
Assystem —Glasgow
- Hybrid work
- In-person
Technical Director (Maritime Engineering)
Royal HaskoningDHV —Glasgow
- Part-time
- Hybrid work
- Civil engineering
- Analysis skills
- Travel
Principal Lifting Engineer
Altrad —Renfrew
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Associate Structural Engineer
Tetra Tech —Glasgow
- Construction experience

More jobs to discover

Find similar jobs that you might be interested in.

Customer Onboarding Specialist
Firefish Software —Glasgow
You’ll use your expertise in change management and deep understanding of the recruitment industry to guide and influence customers to adopt best practices,…
£35,000 - £40,000 a year
Quick apply
10d
IM&T Technician
NHS Scotland —Glasgow
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and…
£34,544 - £43,039 a year
5d

I want to receive the latest job alerts for retention specialist in glasgow, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention specialist jobs near glasgow, sct

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retention specialist jobs in glasgow, sct

Retention Specialist

Customer Onboarding Specialist

Glasgow Fort multi brand fragrance specialist

multi brand fragrance specialist

Customer Success Manager

General Manager

NIHL Administration Manager

Operations Manager

Senior Sales Trainer, EMEA

Senior Growth Manager (German Market)

Sales Trainee

Digital Forensics & Insider Risk Analyst

Senior Stress Engineer

Technical Director (Maritime Engineering)

Principal Lifting Engineer

Associate Structural Engineer

More jobs to discover

I want to receive the latest job alerts for retention specialist in glasgow, sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected