Senior service administrator Work, Jobs in Glasgow, Sct (with Salaries)

Senior IFA Administrator
Foster Denovo —Glasgow
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Executive Relationships Coordinator
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
- Communication skills
13d
Senior Contract Administrator - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Communication skills
Administrator
Stantec —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Asset Data Governance Administrator
OCS Group —Glasgow
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Maintenance
11d
Admin Assistant
Insulated Render Systems (Scotland) Ltd —Airdrie
- £13.45 - £15.00 an hour
- English
- Administrative experience
- Travel
- Free parking
Quick apply
10d
Fire Resistance Administrator
SOCOTEC UK & Ireland —East Kilbride
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Senior Pension Administrator
Aptia Group —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
PRT - Transitions Manager
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
Quick apply
4d
Life Financial Crime Advisory Manager
M&G plc —Stirling
- Full-time
- Military
- Financial services
- Communication skills
- Annual leave
2d
Business Development Partner
Real Life Options —Glasgow
- £35,000 a year
- Full-time
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
ServiceNow HRSD Business Analyst (Consultant)
Capgemini —Glasgow
- Hybrid work
- PMP
- Human resources
- Agile
254390 - Head of Finance – Acute & Corporate Division
NHS Scotland —Bothwell
- £76,888 - £82,251 a year
- Call to connect
- Management
- Analysis skills
- Project management
- Annual leave
- Sick pay
5d
PRT - Transitions Director
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
11d
PRT - Transitions Director
Legal & General Investment Management —Glasgow
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
11d
Charge Nurse - Older People's Mental Health, Functional Admissions
NHS Scotland —Hamilton
- £43,231 - £52,679 a year
- Call to connect
- Care plans
- Annual leave
- Sick pay
2d
PRT - Transitions Manager
Legal & General Investment Management —Glasgow
- Project management
- Communication skills
- Employee discount
4d
Senior Paraplanner
RGH‑Global Limited —Glasgow
- From £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
14d
Senior Insolvency Manager
Dains Scotland —Glasgow
- Business development
- Mentoring
- Communication skills
- Annual leave
Quick apply
Clinical Support Worker
NHS Scotland —Wishaw
- £29,103 - £31,409 a year
- Call to connect
- Patient care
- Communication skills
- Annual leave
- Sick pay
2d

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Senior IFA Administrator

Foster Denovo -
Glasgow

Apply Now

Job details

Benefits

Company pension
Discounted gym membership
Employee discount
Childcare

Qualifications

Microsoft Word
Pension
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience

Full job description

Purpose of the job:

To help to deliver Foster Denovo’s Client Services Proposition by providing a high quality administration and support service to Partners and their high net worth clients, This allows our Partners to focus on the client relationship and developing relationships with new clients.

Job summary:

Working within the Private Wealth team, the role holder will support our partner(s).
The role holder will influence and encourage Partner(s) to work efficiently following our Private Wealth Advice Process including using the documentation provided and ensuring that their clients benefit from the efficiencies provided by our supercharged processes, systems and tools.

Main Responsibilities:

To have a thorough understanding of Foster Denovo’s advice processes and
systems. Understanding of the Financial Conduct Authority (FCA) regulatory
requirements and Compliance processes in which Foster Denovo operate.
To have a good understanding of the workflow and be able to deliver and report
against the various tasks, ensuring that all internal interested parties can easily
review the current status of each client.
To manage relationships with our Partner(s) and become their first point of contact
on any queries.
To support our Partner(s) with the preparation for meetings, obtaining information
from providers and producing client packs as required.
To liaise with our Partner(s) and Paraplanners to ensure that we are able to deliver
against a client’s expectations and highlight any concerns or potential issues.
To work with our Partner(s) to help them understand the importance of and follow
the handover process so that we can deliver good outcomes for them and their
Clients.
To collate all documentation and ensure that the New Business pack is complete
and compliant prior to submitting applications to providers. To obtain regular
updates from the providers until the plan is in force or the investment has been
made, keeping the client and Partner(s) updated.
To input any electronic applications forms as required.
To familiarise themselves with each clients circumstances, objectives and
timescales to ensure that we are able to deliver against or where possible exceed
the clients expectations by providing a personalised service.
To provide regular updates to the Partner(s) to ensure that the clients are
kept fully updated and value the service they receive from Foster Denovo.
To participate in appropriate company and departmental training, competence and
development initiatives.
To undertake any other duties commensurate with your role, skills and experience.
In line with Foster Denovo’s service excellence programme, they will be expected to provide exceptional client service at all times. They will be required to keep up to date with all relevant organisational training and best practice to enable this standard to be met.

Key skills and personal attributes:

A positive, friendly service-orientated person with a “can do” attitude who is aware of the important role played by advisers and their staff in providing financial advice.

An articulate communicator at all levels
Honesty, integrity and ability to maintain confidentiality.
Hard working and responsive to the need to deliver a high-quality support service.
Attention to detail and high standards of work.
Is comfortable working to tight deadlines and works well under pressure.
Ability to work on own initiative and as part of a team
A professional but friendly demeanor.
Flexible, responsible and reliable

Essential:

Previous experience working in a busy administrative role within an advisory environment.
Strong track record of developing and maintaining good working relationships with clients, advisers and staff and able to build rapport quickly.
Confident having challenging conversations and being able to influence at all levels.
Experience in dealing with high net worth clients.
Good knowledge of pensions and investments.
Excellent knowledge of Microsoft Office packages including Word, Excel and Outlook.
Experience of working with Intelligent Office.
Commitment to pass basic internal financial services exams within 3 months of employment.

What we offer you:

Foster Denovo has an open, mutually supportive, knowledge-sharing culture. It’s a culture that has created the space to think differently for the benefit of our clients.

About us

Foster Denovo currently boast over 120 Financial Advisers supported by around 300 employees across eight Foster Denovo offices throughout the UK. We have the scale and resource to provide exceptional advice and service to our clients, advisers and employees.

Our stakeholder community is an invisible bond that gives Foster Denovo its solid foundations. It also means that our people care about our reputation and brand. And as such, we aim to delight every client we come into contact with.

When you join the Foster Denovo family, you benefit from our enviable reputation and years of industry experience. In everything we do, we’re driven by a firm set of core values, and our friendly, stakeholder culture has been praised by employees, clients and partners alike.

Foster Denovo are also proud to hold the platinum investors in people accreditation which shows a clear commitment to the people who make us an employer of choice.

Our benefits package includes:

25 days holiday (increasing by an additional day per annum up to 30 days)
Discretionary bonus
Foster Denovo will match your personal pension contribution up to a maximum of 7.5%
Life assurance of up to 4 x your salary;
Income protection of 75% of your basic salary in the event of long term sickness
Employees can use our financial advisers within the company for any financial advice or knowledge
Interest free season tickets loans, eye care and childcare vouchers.
Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)

Apply Now

Refine Your Search

senior service administrator jobs in glasgow, sct

Senior IFA Administrator

Executive Relationships Coordinator

Senior Contract Administrator - Glasgow

Administrator

Asset Data Governance Administrator

Admin Assistant

Fire Resistance Administrator

Senior Pension Administrator

PRT - Transitions Manager

Life Financial Crime Advisory Manager

Business Development Partner

ServiceNow HRSD Business Analyst (Consultant)

254390 - Head of Finance – Acute & Corporate Division

PRT - Transitions Director

PRT - Transitions Director

Charge Nurse - Older People's Mental Health, Functional Admissions

PRT - Transitions Manager

Senior Paraplanner

Senior Insolvency Manager

Clinical Support Worker

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