Technical support associate Work, Jobs in Glasgow, Sct (with Salaries)

Junior User Researcher - Associate Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Bachelor's degree
- Psychology
- Agile
Associate Technical Services Officer
SOCOTEC UK & Ireland —East Kilbride
- Full-time
- Engineering
- In-person
Quick apply
Associate Process Engineer - Water Treatment
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Associate Geo-Environmental Consultant
Phenna Group —Glasgow
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Project management
Technology Associate
Morgan Stanley —Glasgow
- Full-time
- Human resources
- Marketing
Data Center Technician - Glasgow, Scotland
CoreWeave Europe —Glasgow
- Assembly
- No degree
- Travel
- Employee assistance programme
Quick apply
System Engineer
Monit Ltd —Glasgow
- £46,100 a year
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Quick apply
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
- Sales
Quick apply
Telecom Engineer
Jacobs —Glasgow
- Hybrid work
- In-person
- Electrical Engineering
- Communication skills
Associate Director / Technical Director - Wastewater Network Modelling
WSP —Glasgow
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
Principal/Associate Environmental Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Analysis skills
Audit - Graduate - ICAS / ACA - V
Azets —Glasgow
- Full-time
- Hybrid work
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
Associate Geotechnical Engineer – Glasgow
Tony Gee and Partners LLP —Glasgow
- Hybrid work
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
10d
Associate Project Manager
Turner & Townsend —Glasgow
- Full-time
- Civil engineering
- Engineering
- Project management
Quick apply
Overhead Line Engineers
Arcadis —Glasgow
- CAD
- Engineering
- Bachelor's degree
Senior to Associate Mechanical Engineers - Data Centres (Building Services)
WSP —Glasgow
- Part-time
- Hybrid work
- AutoCAD
- Mechanical knowledge
- Flexitime
- Work from home
SWS Instructor Technical Trainer
Lockheed Martin Corporation —Helensburgh
- Full-time
- Organisational skills
- Teaching
- Employee assistance programme
- Employee discount
Associate Director – Conventional & Low Carbon (CLC) - Programme Advisory
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Master's degree
- No degree
- Business
Quick apply
Associate Building Surveyor
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Mentoring
4d

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Junior User Researcher - Associate Consultant - Digital Excellence

Capgemini -
Glasgow

Apply Now

Job details

Permanent

Qualifications

Sociology
Bachelor's degree
Psychology
Agile
User research
Communication skills

Full job description

.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your role:

As a Junior User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.
In this role you will:

Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users.
Manage and support research activities, suggesting appropriate and effective methodologies based on the project environment and your team’s priorities.
Research inclusively with a wide range of users, including those with additional needs and other hard-to-reach groups.
Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
Communicate research findings to different audiences, including your project team and stakeholders, in an actionable and effective manner which supports empathy building.
Develop your user research skills while getting regular guidance and training to produce your best work and grow as a consultant.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

Your profile:

You will bring the below skills and experience:

A keen interest in the field of user research and user-centred design, keeping up to date with industry developments and conducting self-led learning
Some hands-on experience of user research with an understanding of a range of methods and knowing when to apply them appropriately.
Some experience in planning and conducting qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
Familiar with quantitative methods such as surveys to identify actionable insights or add meaning to qualitative findings.
Some experience utilising both quantitative and qualitative methods to identify actionable insights and find deeper meanings to your findings
Familiarity with analysing and synthesising both qualitative and quantitative data
Strong storytelling, communication, stakeholder management, and facilitation skills.
Awareness of agile delivery methods.
Experience or understanding of working with Government Digital Service (GDS) service standards, using GDS design principles.
You currently hold an active SC (Security Check) Clearance or are eligible to receive SC clearance

Ideally, you would also have:

Previous experience conducting research or working in a research-focused role in a professional setting.
A bachelor's degree in psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology’s unlimited potential and ability to engage with people.
A love of learning – you are eager to take opportunities to develop your skills in parallel with the needs of your clients.
Experience, understanding or interest in accessibility testing or inclusive design principles

Need to know:

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Apply Now

Refine Your Search

technical support associate jobs in glasgow, sct

Junior User Researcher - Associate Consultant - Digital Excellence

Associate Technical Services Officer

Associate Process Engineer - Water Treatment

Associate Controls Analyst (Defence)

Associate Geo-Environmental Consultant

Technology Associate

Data Center Technician - Glasgow, Scotland

System Engineer

JUNIOR SALES ADVISOR

Telecom Engineer

Associate Director / Technical Director - Wastewater Network Modelling

Principal/Associate Environmental Consultant

Audit - Graduate - ICAS / ACA - V

Associate Geotechnical Engineer – Glasgow

Associate Project Manager

Overhead Line Engineers

Senior to Associate Mechanical Engineers - Data Centres (Building Services)

SWS Instructor Technical Trainer

Associate Director – Conventional & Low Carbon (CLC) - Programme Advisory

Associate Building Surveyor

I want to receive the latest job alerts for technical support associate in glasgow, sct

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