Customer support representative Work, Jobs in Glasgow (with Salaries)

Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
Back Office Administration Analyst - Pensions
Nucleus Financial —Glasgow
- Up to £28,500 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Financial services
- Annual leave
Quick apply
7d
Customer Expert - Public Sector
Teleperformance —Glasgow
- £27,601.60 a year
- Full-time
- Customer service
- Typing
- In-person
- Paid training
- Work from home
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Applicant Contact Team Leader
Criminal Injuries Compensation Authority —Glasgow
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
14d
Retail Sales Advisor - Glasgow
Oak Furnitureland —Glasgow
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Counter Sales
EECOL —Airdrie
- £23.79 - £29.74 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Guest Representative
BNBHOST —Southside Central
- From £12.75 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- In-person
- Work from home
Quick apply
Lounge Host - British Airways Lounges, Glasgow
BaxterStorey UK —Glasgow
- £13.43 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Reconnection Representative
Ascent Performance Group Ltd —Glasgow
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Travel
- Work from home
Quick apply
6d
Care at Home Promoter Inverclyde and Renfrewshire
Invercare —Renfrewshire
- £13.45 an hour
- Temporary
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
10h
Compliance Investigator
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
10d
Technical Service Representative
Scottish Galvanizers Ltd , part of Wedge Group —Glasgow
- £30,000 - £35,000 a year
- 8 hour shift
- Quality control
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14h
Tribunals Hearings Clerk (Hamilton & Surrounding Areas)
Scottish Courts and Tribunals Service —Hamilton
- From £28,782 a year
- Part-time
- Organisational skills
- Annual leave
- Employee discount
12d
Customer Service Representative
William Hill —Maryhill
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
5d
General Assistant - Monday - Friday
BaxterStorey UK —Glasgow
- £13.30 an hour
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
HR Administrator
B&Q —Port Glasgow
- £13.35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
6d
General Assistant Mon - Fri
BaxterStorey UK —Inchinnan
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
12d

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Customer Service Representative

Tesco Insurance -
Glasgow

Apply Now

Job details

Full-time
£25,200 - £26,000 a year

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership

Qualifications

Hospitality
Communication skills

Full job description

About the role

Serving our customers, communities, and planet a little better every day.

Customer Service Representative – Glasgow city centre

Salary: £25,200 – £26,000 (depending on experience)

Hours: Full-time, 36 hours per week

Location: Glasgow city centre

About the role

We know insurance is personal, and that’s why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.

As part of the team, you’ll help customers manager and service their policies. You’ll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care.

Your role will include:

Making policy changes.
Managing renewals and retention conversations.
Supporting vulnerable customers.
Promoting our digital self-service channels.
Handling and resolving customer complaints where needed.

What’s in it for you?

Tesco Colleague Clubcard: 10% discount (15% every payday weekend).
Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership.
Generous leave: 7.2 weeks’ holiday (including Bank Holidays).
Family support: Enhanced maternity, paternity, and shared parental leave policies.
Exclusive offers from top brands and partners.
Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary.

By the way, we know it’s important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We’re happy to exploring part time and flexible working opportunities, across our business.

What you’ll be responsible for

Delivering excellent customer service across every interaction.
Managing high call volumes while maintaining a positive, engaging approach.
Educating customers about our full range of products and services (training provided).
Handling inbound and occasional outbound calls.
Applying judgement to resolve customer queries efficiently.
Promoting our digital channels to help customers self-serve where appropriate.
Recording all customer interactions accurately and promptly.

What you’ll need

A passion for delivering excellent customer experiences.
Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued.
Clear and confident communication skills, both written and verbal.
Strong technical capability you’ll regularly use multiple systems simultaneously.
Empathy, resilience, and adaptability in a fast-paced environment.

Important information

You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

Apply Now

Refine Your Search

customer support representative jobs in glasgow

Customer Service Representative

Back Office Administration Analyst - Pensions

Customer Expert - Public Sector

Customer Service Representative

Applicant Contact Team Leader

Applicant Contact Team Leader

Retail Sales Advisor - Glasgow

Counter Sales

Guest Representative

Lounge Host - British Airways Lounges, Glasgow

Customer Reconnection Representative

Care at Home Promoter Inverclyde and Renfrewshire

Compliance Investigator

Technical Service Representative

Tribunals Hearings Clerk (Hamilton & Surrounding Areas)

Customer Service Representative

General Assistant - Monday - Friday

HR Administrator

General Assistant Mon - Fri

Lead Credit & Collections Representative

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