Technical specialist Work, Jobs in Glenrothes, Fif (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Graduate Specialist Program – Supply Chain
Rexroth —Glenrothes
- Full-time
- Computer literacy
- Master's degree
- Analysis skills
- Employee discount
Quick apply
Multi Disciplinary Apprenticeship (Mechanical / Electrical)
Industrial Services Ltd —Cupar
- Full-time
- Schematics
- Maintenance
- Travel
Quick apply
1d
Principal Business Analyst
Aurum Business Solutions —Cupar
- £5,300 - £6,200 a month
- Full-time
- Analysis skills
- No degree
- Mentoring
Quick apply
14d
Materials Engineer
Proclad Group —Glenrothes
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Life insurance
Engineering Yard Operative - Hourly
Stagecoach —Glenrothes
- £13.45 an hour
- Full-time
Manufacturing Operations Manager
Rexroth —Glenrothes
- Full-time
- Engineering
- Continuous improvement
- Team management
- Employee discount
Quick apply
Graduate Placement - Technical Purchasing (12-24 Months)
Rexroth —Glenrothes
- Full-time
- English
- Employee discount
Quick apply
QA Engineer (Mid Level)
Waracle —Dundee
- Full-time
- Hybrid work
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
Conflicts Analyst
Burges Salmon —Edinburgh
- Hybrid work
- Analysis skills
- Mentoring
Materials Engineer
Proclad —Glenrothes
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Life insurance
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes
Heriot Watt University —Edinburgh
- £34,000 a year
- Full-time
- Data analysis skills
- Master's degree
- University
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
Lead SEO Specialist
MTC Media —Dundee
- £35,000 - £41,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
3d
Lead Technical Support Surveyor
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Computer literacy
- Research
- Travel
- Employee discount
Associate Process Engineer - Water Treatment
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Mentoring
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Graduate Specialist Program - Manufacturing Engineering
Rexroth —Glenrothes
- Full-time
- Engineering
- Master's degree
- Continuous improvement
- Employee discount
Quick apply
Utility Data & Invoice Validation Specialist
Here's The Plan Ltd. —Perth
- From £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
- Work from home
Quick apply

I want to receive the latest job alerts for technical specialist in glenrothes, fif

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

technical specialist jobs in glenrothes, fif

Technical Engineer-2nd Line

Graduate Specialist Program – Supply Chain

Multi Disciplinary Apprenticeship (Mechanical / Electrical)

Principal Business Analyst

Materials Engineer

Engineering Yard Operative - Hourly

Manufacturing Operations Manager

Graduate Placement - Technical Purchasing (12-24 Months)

QA Engineer (Mid Level)

Conflicts Analyst

Materials Engineer

Technical Support Surveyor (Scottish Building Standards Hub)

KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes

Senior Product Manager

Lead SEO Specialist

Lead Technical Support Surveyor

Associate Process Engineer - Water Treatment

IT Field Engineer - Scotland

Graduate Specialist Program - Manufacturing Engineering

Utility Data & Invoice Validation Specialist

I want to receive the latest job alerts for technical specialist in glenrothes, fif

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected